The breakfast could be a little bit more elaborate. But is pretty good

Despite the bad weather (which is not fault of the property) we enjoyed so much the hotel! Nice room, great location.

Stayed in October 2024

We would have loved somewhere in the hotel to make or buy coffee in the mornings, but this wasn’t a big deal at all (and we understand they are planning on offering this soon!)

Staff spoke a good level of English and were very helpful. The room we stayed in was immaculate, and kept so for our full week long stay. Air con worked well and wasn’t too noisy, wifi was free with a strong signal. The pool was kept very clean. There was a small fridge in the room which worked well, and a water filter in main reception. Breakfast was at a small cafe/restaurant round the corner. Good traditional Mexican breakfast all served with coffee and a serving of fresh fruit. Staff at the cafe spoke very little English but there was an English translation of the menu available and good wifi onsite, handy for planning your day. Overall we had a great stay at Casa de las Flores and wouldn’t hesitate to recommend it to anyone planning a stay in Playa Del Carmen 😁

Stayed in October 2024

Great place with very polite people. Good location and good price.

Stayed in October 2024

- Would have liked hand towels - A lot of dead ants sometimes appeared right below the fan on the bed

- Very nice vibes, beautiful decoration - Very friendly staff - Bed was very comfortable (and massive!) - Location was nice, close to walk to restaurants and the beach, but not in the middle of the chaos - The cats!

Stayed in October 2024

It could have more tables for dinning

The staff, the rooms, the hotel is very pretty, loved the location

Stayed in September 2024

New staff with not always the right info

External deco

Stayed in August 2024

Standard rooms are rather dark so it might be worth going for the balcony ones.

Lovely colourful hotel just a short walk away from the centre and the beach (we didn't like the main public beach, head to Coco beach or Playa Car instead). Tiki bar just next to hotel serves great cocktails

Stayed in July 2024

Everything was a great value! No regrets.

We chose this hotel to be reasonably close to Xcaret parks and good restaurants. The location turned out to be great. We were able to use colectivos and catch taxis easily everywhere we went. The hotel was also very clean and the wifi was good. The staff was very nice and accommodating as well. Will definitely return in the future!

Stayed in June 2024

Casa de las Flores blew my expectations. Check in was easy and quick, room was big and comfy and clean. Staff was amazing and very accessible. Location is just outside the busy area but not too far, I walked to everywhere. 10 minutes from the ferry, 6 minutes walk to 5th avenue. I would stay here again!

Stayed in July 2024

Very noisy late bar next door that had only a few customers. I am not sure how they're allowed to play music at such a volume beside a hotel. Luckily, most of the rooms are in the inner patio, and this didn't bother our sleep.

Quaint hotel with lovely affordable rooms, good wifi, water suply, powerful AC & comfy beds. Very central location close to all amenities at PdC, restaurants, and 5 mins to the 5th Avenue and ADO station. They also have a car park. Lovely pool to relax, and my son had a great time splashing around. We stayed twice during our trip, and Jesus and all the team went far and beyond to reply to all our queries, gave plenty of recommendations, and adapted to our plan changes. We loved our stay here.

Stayed in July 2024

Some big ants invaded my room…but it seems common on the coastline there

A warm welcome from the staff in a very busy location. I’m not fond of such tourism and have never seen it in Mexico elsewhere, but the hotel was a safe heaven with helpfulness and tips. I enjoyed my stay also thanks to the calm room when a bit celebration was going on on the main road across. Thank you for this

Stayed in May 2024

I love its aesthetic, staff were so helpful they even gave us recommendations on where to eat, how to get unli data while roaming around PDC.. rooms are spacious and clean. They clean the rooms everyday and change towels everyday. Location is also walking distance to everything.

Stayed in June 2024

Staff could have known more about local tours.

Gorgeous rooms and decor

Stayed in May 2024

Can’t think of anything

The location is great, decor lovely. The staff were kind and helpful. I would stay here again. The gardens are like a calm oasis and the pool refreshing. We loved it. Beds comfortable, air con working, good shower pressure and a fridge in every room.

Stayed in May 2024

The shower was a tiny bit finicky and difficult to get the right temperature.

Clean, great location, and staff were all very nice! I felt safe as a solo female traveler.

Stayed in June 2024

Loud music and fan did not work

Rooms, pool and staff

Stayed in June 2024

No frills, basic buy very comfortable accommodation in a lovely building with brightly painted outside walls and a lovely patio. Beds were comfortable, everything was clean and staff very attentive.

Stayed in May 2024

We love this place, we returned after a few days when we came back to Playa del Carmen. Last time my only complaint were the curtains, but this time (coincidence or not, I don't know) we got black out curtains. The room was dark and the sleep was amazing. Really recommend this hotel.

Stayed in May 2024

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I think it is freshly redecorated because everything looked so new. I found finally a shower working in Mexico :)) There is fridge in the room and also always fresh water at the reception. They offered us good recommandation for breakfast & dinner so we really appreciated.

Stayed in May 2024

The only thing I would change is the curtains that are almost see-through, so at night the light of the garden came through quite strongly. I used an eye mask and problem solved.

We had a very short stay but the hotel was beautiful, we would have like to hang out in the pool or the pretty gardens. The man who was working there was extremely nice, he helped us with the luggage and gave us good recommendations about traveling in the area. The room was well decorated and comfortable. I would recommend it for a longer stay, it's very close to the center but you cannot hear anything from outside. Very quiet!

Stayed in May 2024

Sweet and helpful people. Rooms were super clean and comfortable. The pool was clean and well looked after, same goes for the whole hotel area. The style of the hotel was so cool. I'd stay here again I I ever come back.

Stayed in May 2024

Nothing. I would come back again if I ever return to Playa del Carmen

The hotel is so pretty and extremely well located. It almost feels like being in a traditional mexican hacienda when inside the property. The bed was extremely comfy, the room spacious, all the amenities worked well and the swimming pool came in good to beat off the heat!

Stayed in May 2024

No breakfast. Location very convenient

Stayed in May 2024

There’s a bar next door that can get pretty loud at night, make sure to bring earplugs. The restaurant is not on the same property, so keep that in mind in case you planned to go in your pijamas.

Good location if you’ll rather not be in the middle of Playa’s action although it’s not the prettiest neighbourhood. Several supermarkets and restaurants only a couple streets away. The beautiful decor makes you feel you really are in Mexico, I loved the gardens. Rooms are sparkling clean.

Stayed in March 2024