The tour buses and many tourists at the duty free next door was quite disruptive.

It was clean, everything was equipped and in order, hence did not need to find hotel for assistance. Hotel is spacious and quiet.

Stayed in September 2024

The location is a bit far from city, though manageable if you drive.

Hot spring is excellent with unlimited drinks supply until 1 am when it is closed. Room is clean and big. There is a shopping mall behind.

Stayed in September 2024

There were children jumping above our floor, but not a big problem.

Breakfast was good, slightly different everyday. Bed was comfy. Parking was easy.

Stayed in August 2024

Check in timing is very fixed. Any early check-in is possible but chargable which we feel it is a bit inflexible.

Breakfast spread is fantastic. We are traveling with the entire family of 13 and the spread is able to satisfy everyone's preference. Modern and clean rooms which we love it. Onsen area serves free ice popsicles and has a quiet area for chilling.

Stayed in June 2024

The location is away from downtown, not easily accessible without car.

Rooms are more spacious than most hotel. The staffs are friendly. Kids friendly hotel.

Stayed in July 2024

There's no safe deposit box. The minibar and kettle is placed in the wardrobe with no overhead light making it very dim and hard to use. Some places like bed headboard and window are dusty. The location is only accessible by car.

The facilities are very nice and room is spacious in japan standard.

Stayed in July 2024

The location. Food wise there is only a food court in the building beside the hotel, and the stalls were mostly closed by 7pm. The hotel’s buffet dinner was fully booked, so do reserve early if don’t intend to drive or travel out of the hotel area.

Hotel is clean and new. Onsen area is great. There is a lounge area outside the onsen with vending machines, massage chairs and ice sticks, where you can relax and wait for ur family members.

Stayed in March 2024

Far away from city centre

Free coffee and tea

Stayed in March 2024

Nth really. If the light in the room can be brighter it would be prefect.

It’s our 2nd visit and I think this hotel is so friendly to children. My daughter was happy about the bath in room, the kid’s breakfast n the lollipop after the public bath. We would like to come again. It’s better to drive here n they have free parking.

Stayed in February 2024

Away from city

Value

Stayed in March 2024

Location is pretty far from Chihaya station, with the last shuttle service at 1930hrs. Typically, city life in Hakata ends at 2000hrs. So it would be perfect if the hotel provided shuttle service at 2030hrs and 2130hrs. The only thing I dislike about the room is not being able to open any windows as I wanted to let fresh air in.

The mini getaway from city life. Many of its customers are local japanese people, not foreigners. No random chinese with kids making loud noises, running around, etc etc, where you really want to just tell them off that this is Japan, and have to be mindful about the surroundings. Hot spring water is fully modernise and equipped with proper sauna and icy cold water for you to experience the full proper cycle of onsen. And unlike many hot spring, this is quiet, stayed for 5 days 4 night, at no point in time I felt that it was overcrowded despite the fact that the facilities is shared with 358UMI guest. I can easily count the number of guest in the spring water bath area with 1 hand at any given point in time.

Stayed in February 2024

The noise From the racing car at 1-2am is a bit disturbing on my first night stay.

Free coffee bar 5am-1am Good public bath + open area Room is big and clean. In room Toliet and shower are Japanese standard therefore (very good) Free parking Breakfast buffet 7.5 out of 10

Stayed in January 2024

Clean and spacious rooms, with kids amenities readily available. We are a family of 4, 2 adults and 2 kids below 10yo, and there were 4 beds in the room. There were also drinks and coffee at the lobby and space to sit around and relax. Breakfast was great, there is a variety of food and there is a station for sashimi too! The hotel is near Marine World and Seaside park, both are great places to go to with kids! Overally an amazing stay that exceeded my expectations!

Stayed in December 2023

Location. Must take a toll bridge to and from hotel every time. A bit further away from center.

Breakfast was delicious and many choices including sashimi. New, big, and comfortable rooms.

Stayed in December 2023

Nothing.

Everywhere was very well kept and clean esp the room. Tatami area in the room was brilliant, it was dust free. The staff were amazing and they were very friendly and helpful, they also prepared a birthday card for hubby’s bday. Breakfast was sumptuous with plenty of choices. Onsen was a big bonus esp the outdoor onsen. Access was mainly by car but we chose to stay outside the city so this doesn’t affect us. Carpark was huge and was free to use for those who board. I would love to come again.

Stayed in December 2023

The location is a bit far away from the train station, if you don’t rent a car, it’s a bit inconvenient.

Everything is good, the room is very big compare with the hotels in Hakata.

Stayed in December 2023

While the breakfast spread at the hotel was generally quite satisfactory, we noticed a recurring theme of similar dishes being served throughout our two-night stay.

Stayed in December 2023

It was hard to get a taxi back to the airport and no shuttle service. It was far from the station and the taxi ride cost about 5000 yen. Not much to do in the area.

It’s was a beautiful hotel. Very clean. Room size for Japan was nice. Loved the public bath. Also the breakfast buffet was amazing with many great food options. Service was great as expected in most places in Japan.

Stayed in December 2023

Pillow too small

Well designed room, very clean and spacious.

Stayed in December 2023

Nothing.

Comfortable and spacious rooms and a modern Building. We (two adults and one toddler) had slept very well.

Stayed in November 2023

Nothing.

Facilities are very new and clean. Staff are friendly, the best is their breakfast. They serve in high quality and we had a happy stay. Next time I will definitely take my family to stay!

Stayed in November 2023

Nothing comes to mind.

Clean and spacious.

Stayed in November 2023

The atmosphere of the room makes us very easy to relax & sleep well. And the staff is really professional and helpful in assisting our trip.

Stayed in November 2023

NA

Nice room, awesome breakfast and free coffee, all staffs are helpful and big smiles, very polite.

Stayed in October 2023