381-0401 Nagano, Yamanouchi, Hirao 4115, Japan
#9 of 76 hotels in Yamanouchi
Guests' ChoiceBased on 248 hotel reviews
9.2Cleanliness
9.5
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.8
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 15 November 2024
Janaina
Brazilthe Ryokan is beautiful and pleasant. we also had a traditional dinner there. the owners are very nice.
Stayed in November 2024
Reviewed: 14 November 2024
Evenlong
Chinathe machine's sound in the room is annoying.
good service and communication
Stayed in November 2024
Reviewed: 10 November 2024
Charles
United KingdomOnsens were amazing as was the dinner and breakfast. A special experience
Stayed in November 2024
Reviewed: 24 October 2024
Lajoie
Canadanothing
The Rotenburo, the keiseki meal, everything! very kind staff
Stayed in October 2024
Reviewed: 8 October 2024
Stephen
AustraliaThe room was spacious and staff were very good. The onsen was large with 3 onsite 2 inside and 1 outside. Food was good and very local. Close to the snow monkey park.
Stayed in October 2024
Reviewed: 4 September 2024
Schofield
United KingdomNo dislikes
The whole experience was exceptional , the local knowledge of the owners was very good and we felt extra welcome. The rooms were very spacious and comfortable, the onsen was fantastic. I would stay here again and again .
Stayed in September 2024
Reviewed: 23 August 2024
Aivars
AustraliaNothing
Our first experience of a traditional ryokan and onsen was delightful. The staff were discreet and very helpful and friendly. Our tatami room was very comfy and the breakfast was delicious
Stayed in August 2024
Reviewed: 18 August 2024
Max
United StatesNothing
Everything was 😎 awesome
Stayed in August 2024
Reviewed: 31 July 2024
Kerry
JapanSuper friendly host who was very accommodating to us. We were running very late which she stayed late to book us in, she she very informative, spoke perfect English and was by far the best host we’ve had in Japan all together! Amazing
Stayed in July 2024
Reviewed: 21 July 2024
Jaramillo
South Koreaall was great
The staff was very friendly. I booked a traditional Japanese dinner and breakfast and it was delicious and beautifully presented.
Stayed in July 2024
Reviewed: 12 June 2024
Al
EstoniaIt was very pleasant experience! Thank you very much!
Stayed in May 2024
Reviewed: 26 May 2024
Mitchell
AustraliaNothing
One of the highlights of my trip to Japan. Everything about this ryokan was excellent including the room, staff and onsens. The kaiseki dinner and breakfast were the best meals I had during the trip. Would happily stay again!
Stayed in May 2024
Reviewed: 29 April 2024
Alexander
United KingdomNot something we didn't like as we were prepared, but you do have to go down (therefore back up!) a large slope to get to the hotel from the station. Putting it here in case people plan to travel with a lot of luggage for example! But obviously the slope is out of the hotel's control - don't let it put you off!!
The service as this Ryokan was 10/10, and was the most authentic one we stayed in during our 4 weeks in Japan. The staff were so lovely, and spoke great English. They showed us to our room, and gave us essentially a "room tour" whilst we drank complimentary tea. They gave us a map with nearby restaurants and ammenties noted on it. The private outdoor onsen was SO nice! You book a slot upon arrival, which you can access in the evening with 30 min slots. The onsen was large and the perfect contrast with the fresh cool air in the evening. Yukatas were provided for us as an option to wear around the hotel - both my partner and I are bigger than the average Japanese person (Wife is plus size, I am 6ft 2) and we both comfortably fit into the ones picked out for us. The only thing that threw us was that during breakfast, they cleared the beds from our room - had we known people would go in, we'd probably have neatened the room a bit haha! P.S don't skip the sushi restaurant a few doors down from the hotel. The sushi was EXQUISITE and they even have a phonetic Japanese to English page at the front so you can have a go at ordering properly with the chef.
Stayed in April 2024
Reviewed: 29 April 2024
Aj
United KingdomThe room was very comfortable and being able to relax in the onsen was heavenly.
Stayed in April 2024
Reviewed: 16 April 2024
Geoffrey
AustraliaLow ceiling in some places. Watch your head tall people.
Authentic and very friendly. The couples onsen was delightful.
Stayed in March 2024
Reviewed: 14 April 2024
Heather
United KingdomThere was nothing we didn't like. The owners have put a great deal of thought into providing top class hospitality and we were very touched by the attention to detail and kindness expressed to us. They should be very proud of what they have achieved here and we would recommend the inn to anyone.
This was by far our most favourite accommodation in the whole trip and we wished we'd stayed longer. Everything was exceptional - we had the largest room by a long way on our trip, the most comfortable bed and the hospitality was second to none. We dropped our bags on arrival before heading off to the snow monkey park and they were in our rooms when we returned. The lovely receptionist explained access to the onsens and booked us in for a private session which was sheer bliss. We were provided with kimonos, slippers and towels and enjoyed a wonderful dip in the outdoor natural hot spring. It was so relaxing and perfect if you're shy about getting naked in front of strangers! The next day we were provided with a traditional Japanese breakfast, including an egg cooked in the hot spring! It was delicious and plentiful and we really enjoyed it. Vegans and vegetarians are catered for so everyone was happy. I didn't realise it was ok to go down to breakfast in your kimono so I got dressed but I noticed the Japanese guests did this with the grey jacket provided slipped over the top and I would definitely recommend doing this for comfort. The owners are so kind. They gave us a map detailing all the restaurants in the town and as it was raining on our last day and they offered us umbrellas and a lift to the station. The price was very reasonable and we would definitely stay there again.
Stayed in April 2024
Reviewed: 13 April 2024
Helena
United StatesSmall thing: the shared shower in the in-door onsen has a timed faucet so I had to keep one hand on the handle to keep the water running.
They’re confidently located near the train station and a 5 min walk to the bus that takes you up to the monkey park. This was my first ryokan experience and it did not disappoint. The room was spacious, so nice to have a sitting area! The in-room toilet and sink were both good and very clean. The BEST part about the stay was the meals: I ordered the dinner and it came with breakfast. All I can say is go hungry cuz they feed you a lot of delicious food! The ladies working there are the sweetest. I can’t say enough good things about this place.
Stayed in April 2024
Reviewed: 11 April 2024
Bryan
IrelandNothing, all was amazing!
The staff at the location were exceptionally friendly and welcoming. Very accommodating in terms of private onsen, made numerous recommendations in terms of food, and took very good care of us.
Stayed in April 2024
Reviewed: 10 April 2024
Andrew
United StatesNothing not to like!
First stay in a ryokan. Super hospitable hosts. Amazing kaiseki meals worth ordering in advance. Enjoyed outdoor onsen. Close to train station.
Stayed in February 2024
Reviewed: 1 April 2024
John
AustraliaI didn't like that we didn't stay longer. In addition, showers weren't included with our room and showering was done at the public baths in the ryokan. We were aware of this, but might be a shock to anyone expecting or used to a private shower.
Yudanaka Tawaraya exceeded our expectations! It didn't appear as new or fancy as other Ryokan we stayed at, but it was well maintained, clean and had a lovely charm. My favourite stay on our 18 day trip of Japan. Upon check in, we were given the opportunity to book the private outdoor Onsen at no extra cost. Other ryokan charge for this privilege. The outdoor Onsen was fantastic, private, large and beautiful in the snow. We were shown to our room by one of the staff who sat us down in our room and poured us tea to welcome us. As we checked out and left, two lovely staff members showed us out to the street and then watched us and waved until we were all the way up the street and out of sight.
Stayed in March 2024
Reviewed: 29 March 2024
Lynette
AustraliaNothing
Had a wonderful stay at this Ryokan. Arrived drenched after snow monkeys in the rain, felt like arriving at grandmas…. Shoes were taken away and dried in time for using to go to dinner, raincoats taken and hung up to dry - returned next morning folded, heated air fan in room to dry clothing - all without asking. Driven to station on checkout. 💕 The hosts could not have been more welcoming. Fabulous experience 😊
Stayed in March 2024
Reviewed: 26 March 2024
Allison
AustraliaPlentiful breakfast including an Onsen egg which I’d wanted to try, excellent. Easy walk from station and to bus for the snow monkeys. Spa was highlight, amazing. Wish we had stayed longer. Staff warm and friendly. Lovely experience!
Stayed in February 2024
Reviewed: 21 March 2024
Marta
IcelandNothing.
The staff is so helpful and wonderful. The check in procedure was very nice and homey. The facilities are very good as well, especially the outdoor onsen that you can book for a private slot. The room was very spacious. The kaiseki dinner was also amazing! All in all, a very nice ryokan in a good location for seeing the snow monkeys.
Stayed in March 2024
Reviewed: 17 March 2024
Dovid
AustraliaAmazing staff, comfortable rooms, everything that we needed was provided, the outdoor onsen was awesome!
Stayed in March 2024
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