869-2402 Kumamoto, Minamioguni, Kurokawa Onsen 6630-1, Japan
#4 of 37 hotels in Minamioguni
Guests' ChoiceBased on 77 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.7
Facilities
9.4
Staff
9.8
Value for money
9.1
Free WiFi
8.8
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End of dialog contentReviewed: 15 November 2024
Valentin
Francenothing
everything was perfect ! Special words for the person in charge of check-in, who were absolutely lovely and tried their best to break the language barreer !
Stayed in November 2024
Reviewed: 6 November 2024
Ole
AustraliaBeautiful location and building. Great onsen and outstanding food!
Stayed in November 2024
Reviewed: 4 November 2024
Marcos
BrazilNone
There are indoor and outdoor hot baths. The onsen has a transport service from bus stop to onsen.
Stayed in November 2024
Reviewed: 3 November 2024
Susannah
AustraliaLocation
Clean and good service
Stayed in November 2024
Reviewed: 31 October 2024
Martha
AustriaThe best stay in our 1 month Japan trip! Everybody was so helpful, food was great, and the atmosphere is wonderful.
Stayed in October 2024
Reviewed: 22 October 2024
Lynn
United StatesNothing.
We absolutely loved our stay here. Our spacious room was very comfortable with great beds, a nice view, seating areas, a kettle and fridge, and very clean toilet and sink areas. The staff was wonderful, so kind and helpful. Nice location to walk around town. Pleasent bathing and onsen areas. Fabulous lunch and dinners exceeded expectations! So great!
Stayed in October 2024
Reviewed: 11 October 2024
Ryan
CanadaMagnificent is what comes to mind when I think about my stay at Ryokan Ichinoi. The Ryokan is located in the small, majestic Kurosawa Onsen town and just a 5 minute walk to the information center. The onsen itself is stunning amidst trees, rocks, and other natural elements. The room is a welcoming, traditional Japanese-style space with tatami mats and sliding doors and a nice view. The staff were incredibly attentive and made sure every detail of my stay was perfect. The meals were high quality and delectable. Ultimately, I am really happy with my stay and would strongly recommend staying at Ryokan Ichinoi to anyone visiting Kurosawa Onsen.
Stayed in October 2024
Reviewed: 30 September 2024
Irwin
New ZealandA little bit further than the other Ryokans so you're not right by the action or near the small stores, but it's only a 5 min walk which isn't too bad
The onsens were amazing both the private and public ones! Nice view as well in the room and it was massive. The food and service was fantastic
Stayed in September 2024
Reviewed: 23 September 2024
Eurong
SingaporeThe outdoor bath at the public onsen on their property wasn't the cleanest.
The staff were very friendly and the food was good, the onsen was also amazing.
Stayed in September 2024
Reviewed: 11 August 2024
Kwan
Hong KongNothing
The staffs are very nice especially the staff who speak in Mandarin ! The room and the hot spring is super nice! The view from the room is just gorgeous! It’s surrounded by the nature. The food is just amazing :) We had good time here.
Stayed in July 2024
Reviewed: 11 July 2024
Tzong-yu
United StatesStairs were intimidating for luggages. Fortunately, staff helped with that.
Breakfast and dinner were all excellent.
Stayed in July 2024
Reviewed: 7 July 2024
Doig
NorwayThe onsens were beautiful.
The owners were extremely kind and helpful.
Stayed in July 2024
Reviewed: 21 May 2024
Alessandro
GermanyGreat ryokan with indoor and outdoor onsen and comfortable rooms. We had the breakfast which was very nice, no problem in having it vegetarian too. English is a bit of a problem but manageable.
Stayed in May 2024
Reviewed: 18 May 2024
Andras
HungaryNothing to mention.
Very nice hospitality of staff and authentic service with true ryokan experience. Tasty food dishes for both dinner and breakfast. The public onsen has an indoor and outdoor bath, the latter having a really nice atmosphere due to the natural surroundings. Although we had no private bathroom, the room was large, very clean, silent and comfortable overall.
Stayed in May 2024
Reviewed: 7 May 2024
Lauren
FranceExcellent value for money
Stayed in May 2024
Reviewed: 2 May 2024
Yu
SingaporeI would still prefer if they at least have a shower (not a bathtub, just a shower) for us to use at night when we don't feel like going to the onsen and want to have a quick rinse.
I arrived pretty early before check in time (around 10:35 am) and the check in time wasn't until 1500, I called the hotel about it and they offered to pick me up at the bus stop at 10:35 and have a shuttle service pick me up and drop me off at the hotel with no additional charge. I was also able to store my luggage with them and it was promptly moved to my room before I checked in as well. Even though I understood some Japanese as they guide me through some details when dropping off the luggage, when checking in they still offered a Chinese staff member who promptly showed me to my room. (Though the main staff told her I understood Japanese which was quite flattering even though I'm not even N5) The room is really spacious and there is only a toilet in the room (no bathroom). During dinner, they would set up your futon in your room as well. You'll be required to go to a different floor for your meal as well unlike other ryokans where they serve you in your room, but you will get your individual room at the food hall which was great as well. The same Chinese staff then proceeded to guide me through each individual dishes and I enjoyed every one of them. Even though the hotel is up a slope and seems far from the town center, the town is small overall so it's not much of a hassle if you want to take a day to explore and do some onsen hopping. You'll also be able to wear their yukata and shoes out to do the onsen hopping in other ryokans without the need to rent it at the visitor centre. When checking out, you can also call the front desk to help to carry your luggage up back to the lobby as you will need to climb up some stairs as there is no lift in the hotel, they'll also arrange a shuttle bus to fetch you back to the bus stop where you will take the bus to your next destination. Overall I really enjoyed the ryokan and would recommend it to everyone else who visits kurokawa onsen!
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomLimited availability of evening meal in Kurokawa - you can't eat here and very few other options - so you need to plan ahead.
Friendly welcome, nice onsen, great breakfast.
Stayed in March 2024
Reviewed: 17 April 2024
Theresa
Austrianothing to say
The outside onsen was perfect and exactly what I had hoped for my. Also we had it all to ourselves in the afternoon which allowed us to peacefully enjoy the forest scenery while bathing in this beautiful onsen all by ourselves. Our tattoos were not a problem and the staff was incredibly helpful. Both dinner and breakfast were exceptional and traditional Japanese meals with multiple courses. You can also book their private onsen which is only 1000 yen for 45 min.
Stayed in April 2024
Reviewed: 14 April 2024
Wisnu
SingaporePrivate onsen use was charged at additional fee. Take note that location is uphill from the main Kurokawa street by the river.
Full board meals were generous and sumptuous. Free parking.
Stayed in April 2024
Reviewed: 11 April 2024
Prajak
ThailandLocation a quite difficult to find on Google map
Good service and nice food both Dinner and breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Sarah
MalaysiaNone
The onsen
Stayed in April 2024
Reviewed: 10 April 2024
Steven
CanadaNothing
Staff service, very friendly and enthusiastic
Stayed in April 2024
Reviewed: 27 March 2024
M_fred
United KingdomIt's a bit far from the center if you've got luggage - was too late for us but you should let them know to arrange a pick up at bus stop, as they kindly delivered our luggage to the bus stop for us on the way back.
High chance of getting the onsen to yourself (hotel guests only in the evenings, and there are probably less than a dozen rooms). And it's a very nice indoor+outdoor onsen! Huge traditional breakfast in private little booths was amazing.
Stayed in March 2024
Reviewed: 22 March 2024
Y
United StatesEvery thing was wonderful, but the staff was exceptional.
Stayed in March 2024
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