530-0027 Osaka Prefecture, Osaka, Kita-ku Doyamacho 2-1 , Japan
#444 of 704 hotels in Osaka
Guests' ChoiceBased on 307 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
7.7
Facilities
7.8
Staff
8.4
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 October 2024
Suphaphorn
ThailandI stayed at your hotel on October 20-23, 2024, room 318, and forgot my red-black prescription glasses. With document file Place it under the bedside table. If you find one, please tell me and keep it. It is expected that I will travel to Osaka again soon.
I stayed at your hotel on October 20-23, 2024, room 318, and forgot my red-black prescription glasses. With document file Place it under the bedside table. If you find one, please tell me and keep it. It is expected that I will travel to Osaka again soon.
Stayed in October 2024
Reviewed: 21 October 2024
Ilene
MalaysiaThe room is quite small, perhaps because we took a twin room.
It's 5 minutes to the underground walkway that leads to Osaka Station & Umeda Station. Location is near a lot of small restaurants, many convenience shops & a supermarket. The bed is comfortable. Bathroom is small but functional.
Stayed in October 2024
Reviewed: 15 October 2024
Desi
AustraliaThe Wi-Fi connection was slow compared to other hotels we visited during our trip.
The location is excellent—near a food district, making it very convenient to find food anytime, even late at night. It’s also close to shopping centres at Osaka Umeda Station. The hotel facilities were quite complete, including a water dispenser, laundry and a dryer. The room was also quite spacious too for a family.
Stayed in October 2024
Reviewed: 1 October 2024
Troy
AustraliaRoom tight squeeze but normal for Japanese rooms so we were expecting this. Room was still comfortable and suitable for family of 4 (in room with triple single bed) Bathroom small but functional. Be mindful of entering and exiting bathroom due to the floor level between the 2 spaces.
Great location. 7-11 across the street. Plenty of eating options available. Walking distance to train station. Free amenities in lobby. On-site washer/dryer for reasonable fee. Just be aware the dryer takes alot longer than what you are normally used to. Vending machines onsite also. Quiet hotel considering on busy street.
Stayed in October 2024
Reviewed: 28 September 2024
Adrijana
AustraliaGood location and value for money!
Stayed in July 2024
Reviewed: 27 September 2024
Wei
AustraliaNothing I can complain about for the price of the location.
Location was the best. Close to Osaka Shokudogai for cheap food options and Hankyu East district. 7 Eleven right opposite the hotel gave us plenty of choice for food.
Stayed in September 2024
Reviewed: 3 September 2024
Kam
Hong Kongnil
good
Stayed in September 2024
Reviewed: 8 July 2024
Miray
South KoreaThe bathroom could have been a little bigger.
The room was big enough for two people. The housekeeping supplies new towels and other utilities everyday. The breakfast was amazing! You can find either Japanese style or Western style breakfast. The employees were very friendly and caring.
Stayed in June 2024
Reviewed: 20 June 2024
Shikha
KuwaitRooms and bathroom are bit smaller than expected.
It's close to Osaka station and has many convenience stores nearby. Staff was very cordial . Have coin washing machine and vending machine.Water dispensers are provided on every floor.
Stayed in May 2024
Reviewed: 12 June 2024
Roseanne
PhilippinesSome parts of the room are not properly clean.
The location is near the tourist area and some conbini where you can buy food anytime if you get hungry.
Stayed in June 2024
Reviewed: 8 June 2024
Patricia
SingaporeConvenient location, quiet, close to eateries
Stayed in March 2024
Reviewed: 7 June 2024
Yan
TaiwanA little elderly equipment
Nice location
Stayed in June 2024
Reviewed: 5 June 2024
Kersten
JapanIt is dusty and it is not clean.
I like the property because it is near the restaurants and train station. I love the breakfast too! So many choices to choose from.
Stayed in June 2024
Reviewed: 2 June 2024
Jun
Hong KongNo drinking water is provided in the rooms.
Stayed in June 2024
Reviewed: 23 May 2024
Ravishankar
IndiaRooms coozy
Not included in package
Stayed in May 2024
Reviewed: 23 April 2024
Irfianto
IndonesiaVery small room
Location near umeda station
Stayed in April 2024
Reviewed: 20 April 2024
Paula
AustraliaHad to change rooms. After 1 night.
Good location.
Stayed in April 2024
Reviewed: 11 April 2024
Henrik
GermanyStaff super nice - excellent location
Stayed in April 2024
Reviewed: 7 April 2024
Kolen
Canadathe duvet is a bit on the thin side
nice hotel, short walk to Umeda and Osaka stns., lots of eateries around hotel. Room is small but clean, good value for money.
Stayed in April 2024
Reviewed: 2 April 2024
Kusuma
ThailandFor the same size room, the layout was not as nice as the newer facility--but it cannot be helped.
The hotel was older, the small room layout was not as nice as the newer sister location (in Hakata)--so it did feel a bit harder to move around. But it is fairly clean and we did not have any problem with the service staff. It was a good stay overall. GREAT location, 100 meters from an underground passage to UMEDA station. A street full of restarants is right behind the hotel, and a supermarket near by. We are surrounded by 3 subway stations.
Stayed in March 2024
Reviewed: 24 March 2024
Arne
PhilippinesThe hotel looks like you are teleported back to the 90s.
The breakfast was awesome. I really loved the beef curry. Also the area is pretty close to Umeda station and surrounded by lots of shops and restaurants.
Stayed in March 2024
Reviewed: 20 March 2024
William
United StatesSome of the furniture was older and bulky leaving little room for luggage
The location of the property is very good. Right near Osaka station and tons of restaurants and shopping. The room also had 3 beds which is nice for those traveling in groups
Stayed in March 2024
Reviewed: 17 March 2024
Marijn
AustraliaRoom smelled a little from smoke
Stayed in February 2024
Reviewed: 15 March 2024
Irene
JapanHard pillow, hard matress, no hugging pillow, dust in many corners of the room, small bathroom, weak bidet water
Water server, microwave, breakfast, responsive help, free amenities
Stayed in March 2024
Potsdam, Germany
Niagara Falls, Canada
Roda, Greece
Vienna, Austria
Pienza, Italy
Gili Trawangan, Indonesia
Fatouville-Grestain, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content