It would be nit picking, there was so much right with this hotel! It is pretty expensive of course, but I am happy that we received value for what we paid.

View from the room utterly spectacular. No other word for it.

Stayed in September 2024

The huge hall with the reception, bar and restaurant. It is like a huge hall and it would be nice to have a more cosy and separated rooms

Service from the staff

Stayed in September 2024

Nothing

The location was nice, with the most stunning view from the room. Perhaps the location is not prime but its right next to a huge train station, so very easy to get around. The stuff was absolutely phenomenal.

Stayed in July 2024

Very bad service and organization at the bar and lobby! If u are hosted in this hotel you should at least be able to enjoy a drink or something to eat , but if you have not reserved they just kick u out, never again!

Stayed in May 2024

you cannot charge anything on the room if you book via booking, for example we used the laundry service, room service & the luggage transfer service and had to pay via card or cash instead of charging it on the room including daily breakfast which was a waste of time honestly.

the location of the hotel was great, everything we needed was just under the hotel the view on the 45th floor was amazing especially at night, the room was spacious and they kept replacing the used toiletries everyday. if you do not include breakfast in your booking they give you discount vouchers for each day which was nice.

Stayed in July 2024

The bed is too soft. Not enough back support.

The spacious room and spectacular view on the high floor.

Stayed in July 2024

The openness of the bathroom was a bit challenging for a shared room (parent, children, and grandparents.)

The view from our room was breathtaking. It was thrilling to open the curtains each morning. The breakfast buffet was a delight, especially for a family with small children; something for everyone. (The freshly baked croissants were irresistable.) The central location near the Tennoji Zoo and Playville was very helpful for the young children in our family.

Stayed in June 2024

- The reception staff where very serious and they dont smile at all and the communication is English was not very good it can be improved. - i asked for baby crib since i am traveling with two infants (less than 2 years old) and they refused to give it to me since they are above one year old alternately they provide me with unsafe piece of metal on the edge of the bed and they called it a bed guard. Its only around 20 cm high from the mattress and my kids where climbing it and falling down, the crib would be much safer and harder to climb

Comfortable

Stayed in June 2024

Nothing

Everything was perfect

Stayed in May 2024

The view of the room is exceptional. The location is excellent. The staff were extremely helpful and accommodating.

Stayed in June 2024

Exceptional view!

Stayed in May 2024

This Marriott location was just beautiful! Room had floor to ceiling windows overlooking the city. #10

Stayed in April 2024

The view was absolutely incredible.

Stayed in May 2024

I can't think of anything I didn't like.

The view was really great.

Stayed in May 2024

the view from the room and concierge , remarkable!

Stayed in March 2024

Nothing

Stunning view from the window on 55 floor worth all the hours of light to Japan. Very good location, convenient if you are travelling around Osaka. Great food on the breakfast and nice bar to sit and relax in the evening, not mentioning lounge where you can try good food or desert with a stunning view. All personnel is very welcoming and ready to sort any of your problems. Thank you so much for all your efforts, I had a great time and will definitely come back again.

Stayed in April 2024

The bed is soft/ not comfortable

Cleanliness is good

Stayed in April 2024

- OK Gym, but could be bigger and better. It became crowded quite quickly. - A bit corporate, characterless hotel.

- Amazing central location over Tennojii Station which had JR (to Nara) and regular Osaka Metro lines. - Expansive breakfast with robot assistants - Smooth check in and check out

Stayed in April 2024

Excellent view and service. Super clean.

Stayed in April 2024

the entrance was not easy to find as the main lobby is on the 19th floor, we got a taxi from the airport. but the taxi driver couldn’t find the entrance. so we had to take our luggage up ourselves

really clean , modern

Stayed in April 2024

The way they check in was too slow. Especially there's not enough staffs when where's too many customers. They should change the way for checking in and out.

The location is excellent. The view of the room.

Stayed in April 2024

For how much we paid a night an updated tv with streaming services would’ve been awesome!

The room was amazingly huge, beautiful size bed and obviously the view was insane. The bathroom was gorgeous too!

Stayed in March 2024

Location is great.

Stayed in December 2023

nothing. it was perfect.

everything was great. really great. can't recommend anymore if you can afford.

Stayed in January 2024