Some weird communication with the staff, I asked the lady checking me in 3 times if tattoos were ok in the pool as she was telling me about them, with all my tattoos fully visible and she said yes it’s ok 3 times, but then there was signage everywhere for no tattoos and another staff member told me not allowed. Feels a bit like a dated policy at this point too, but what can you do I guess.

Excellent resort, rooms are so nice and spacious and very clean. Restaurants are great, staff are friendly and the view from our room was spectacular

Stayed in October 2024

No

The hotel has great location, you can walk to the beach. All of the rooms face to ocean and sunset is stunning.

Stayed in September 2024

The only drawback to the property was a lack of kid-focused amenities, spaces, or activities.

Great location next to the Ocean Expo Park. Easy walking and biking. Great beaches, parks, and attractions. This is the main reason we stayed here, and it exceeded expectations.

Stayed in September 2024

I recently stayed at this Hotel, and it was one of the best hotel experiences I've ever had. The Room was spacious and comfortable, and the amenities were top-notch, with helpful and friendly staff. I would stay here again in the future. And the view from the window...WOW...it is so breathtaking. Thank you for making my stay extremely good :)

Stayed in August 2024

Far away from my home

Everything was perfect.

Stayed in September 2024

Busy and a little crowded at times in the public areas

Well run hotel, but somewhat commercial due to the scale of the property. Rooms are generously proportioned, clean and comfortable. It was busy during our stay - the breakfast place and pool were crowded. The onsen facilities were nice, a fee was charged for access.

Stayed in August 2024

The parking lot is a bit dark at night.

Spectacular view from the room balcony Emerald Beach is clearly visible. Cool welcome drink and Excellent service staff.

Stayed in August 2024

The parking P3 is hot in summer, need cover. The L3 Orion beer bar can have specialty cocktail.

The summer programme with traditional performance. The accessible to beach and the Jurassic onsen hot spring facilities at L5 is excellent. The draft beer Orion Pale Ale at L3 is excellent with good service staff. All the artwork painting in the hotel are beautiful.

Stayed in August 2024

The shower heads in our bathroom were a bit mouldy, could be perfect if replacement was done. Other than this, everything was exceptional!!

Rooms were spacious and clean! Very conveniently located near churaumi aquarium

Stayed in June 2024

Park signs aren't significate that some foreign drivers can't find right space to park

Very nice for family! Staffs around are having big smiles and equipment is quite good even we could see it takes long time.

Stayed in June 2024

Nothing

Lovely hotel amazing pool great service and spacious room

Stayed in April 2024

need to pay for hotel hot spring

large room. location next to aquarium

Stayed in May 2024

A lot was under construction when we stayed, limiting our dinner options. Also, because we were an end hall unit, the wind, which was super strong during all days of our stay, was particularly loud as it whipped against the wall and against our balcony. It was not nearly as loud in the room next to us where some of our family stayed.

Our ocean view room was at the very end of the hall, so we had a nice wide view of the ocean. The room was huge, very comfortable, and clean. The bathroom was also huge and clean. One of our rooms was for four people and it easily and comfortably fit four plus luggage. The staff was nice. The breakfast was good and had a decent variety. Proximity to the aquarium was the main factor for us staying here. It was a very quick walk (10 minutes or so), even for the elderly members of our group with plenty of places to stop and rest between. Discounted aquarium tickets can be purchased at the tour counter in the lobby.

Stayed in March 2024

The indoor swimming pool is small. I am surprised they don’t have a gym The toiletries do not up to 5 stars . The room Doesn’t provide body lotion and bath salt I think it would be even more thoughtful if there are bikes for guests to rent.

The view and the restaurant staff is nice. The room is spacious.

Stayed in March 2024

The beds have to be combined for sleeping

We love the indoor pool, onsen and breakfast

Stayed in February 2024

The views are spectacular and the rooms are spacious and comfortable. There is ample parking space. The beach is beautiful and clean.

Stayed in February 2024

View

Stayed in December 2023

Nothing

Room, view from the room

Stayed in December 2023

Very nice hotel

Stayed in December 2023

Other than the aquarium, there's not a lot to do in the area. If there had been more to do, we would have loved to stay longer. Access needs to improve, it's either a 3.5 hour bus ride or a 20,000 yen taxi from/to Naha, perhaps an express bus would help.

The staff went out of their way to be helpful. We requested a room near the elevator due to mobility issues, the hotel accommodated us, enabling us to more easily visit all the hotel's facilities.

Stayed in November 2023

No

Beautiful beach

Stayed in October 2023

Breakfast is very good. Buffet Dinner is very good. Location is super good. View is super good. Everything is super excellent.

Stayed in October 2023

the price is a little bit high for the summer season

special thanks to the lady at the service counter beside the reception, sorry we didn’t get her name, she can speak very good English, she helped us to get refund from the other hotel which shouldn’t be her responsibility, we had a great time there, staffs are all very nice and kind, great facilities, great room view, great beach, great buffet, everything is perfect, my kids enjoyed a lot

Stayed in August 2023

None

The room is spacious, every rooms had ocean view Breakfast is good Everything is perfect Suitable for family and kids

Stayed in August 2023