059-0596 Hokkaido, Noboribetsu, Noboribetsu Onsen-cho 203-1, Japan
#21 of 31 hotels in Noboribetsu
Guests' ChoiceBased on 122 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
7.5
Facilities
7.5
Staff
8.2
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 20 July 2024
Gill
New ZealandI did find the pillows quite hard and abit thin. Otherwise everything was good.
Great spot for our 1 night stay. Everything was exactly as we expected. The hotel is handy to walk to the tourist areas that we wanted to visit.
Stayed in July 2024
Reviewed: 14 July 2024
Guan
Singaporenothing
scenic beautiful stay
Stayed in July 2024
Reviewed: 25 June 2024
Chew
SingaporeQuite a walking distance from town and dated room.
Spacious room. Good dinner and breakfast but though the spread are not as good as 10 years ago. Nice food around the town.
Stayed in June 2024
Reviewed: 22 June 2024
Danny
SingaporeThe whole floor and the room is full of some 'not so pleasant' smell which takes me a few hours to get used to it.
The beef steak is the only thing that is remarkably done by the chef.
Stayed in June 2024
Reviewed: 21 June 2024
Suet
Hong KongPrivate Onset room does not have blind
Provide breakfast & dinner
Stayed in June 2024
Reviewed: 11 June 2024
Kuntala
ThailandSticky oily floor in the dining area. The tatami floor in the room is not firm. Hotel Parking is not easy to park a big van.
View and atmosphere. Having the souvenirs shop in the lobby is nice.
Stayed in June 2024
Reviewed: 23 May 2024
Belinda
Singaporeroom as it is too dated
onsen /dinner and breakfast
Stayed in May 2024
Reviewed: 11 May 2024
Odilia
AustraliaIt is pretty old
The food was great and onsen was good
Stayed in May 2024
Reviewed: 1 May 2024
Yan
JapanMy parents found the shower room water and also the shower water inside the onsen rather cold. I personally found it lukewarm , and so was the onsen water. Though it is an old onsen town and facilities could be old.
The hotel is huge and rooms are spacious and well-designed. We enjoyed the experience and food selections, as well as the onsen. The hotel is located close to Jigokudani and the shopping street. Most of all, transport to the hotel from Sapporo was free and very convenient.
Stayed in April 2024
Reviewed: 25 April 2024
Louison
FranceLoads of mold around the window of our room, can be fixed. Staff was not particularly nice except for the younger ones. The chef/manager of the buffet was rude to his employees and rushed us to eat breakfast even though it was still time (breakfast is only available during one hour in the morning which is too short if you want to have an early onsen before eating). Despite good effort in making the dinner buffet seem tasty and fun, it was absolutely tasteless for majority of the stuff. Overall looks like a quite old hotel with a weird vibe, but we liked the room and the onsen. Expensive given that we didn’t enjoy the buffet at all
The room was as in the picture, traditional and pretty. Comfy futons Yukata are available in the room Onsen was amazing, nice outdoors too
Stayed in February 2024
Reviewed: 21 April 2024
Felicia
SingaporeThe buffet breakfast and dinner
Stayed in April 2024
Reviewed: 20 April 2024
Christine
MalaysiaThe property is well maintained and they have indoor/outdoor onsen. Staff were helpful.
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
AustraliaVery dated chips and stains and general cleanliness.
Location and the inclusion with the stay, the experience of saying in the style of hotel was good for one night.
Stayed in April 2024
Reviewed: 29 March 2024
Caitlin
United StatesMassage services were not available on the day I stayed, and this was only something I learned after I arrived. I held off on getting a massage at my previous hotel because I thought I would be able to get (a better) one here. Just be more clear about that on the website! They also packed up breakfast before it was supposed to be closed, maybe more clarity on that as well.
Loved the onsen! The hotel was super close to Hell Valley, very convenient. The buffet was excellent!
Stayed in March 2024
Reviewed: 15 March 2024
M_fred
United KingdomIt's a bit of walk - 10-15min - from Noboribetsu attractions (bus terminal, bear park, jigokudani), which is fine unless you have lots of luggage, especially as it can be slippery with ice. Some nice food but don't expect anything really special!
Beautiful room and hotel in general, really nice yukata robes. Good amenities (water bottle etc). The outdoor bath was nicer than the indoor one as it had lots of options, but bear in mind it is a rooftop sauna not true onsen Futons prepared by staff for you while you eat/bathe
Stayed in March 2024
Reviewed: 25 February 2024
Kar
MalaysiaThe guest restaurant has no ventilators, fried and grilled food's smell through the restaurant, making the guest's clothes contain the smell of it. I've visited this hotel 4 years ago, In the past they have sell the cold milk at the vending machine, after a hot spring drink a cold milk is soothing,but this time I visit this hotel they have no sell fresh milk in the vending machine anymore. 4 years ago I visited here during dinner buffet have traditional Japanese show for dinner guest but seems they cannot provide this service anymore.
I like the most is the outdoor onsen! February winter time in Hokkaido , outdoor onsen is the most enjoyable!
Stayed in February 2024
Reviewed: 20 February 2024
Rebecca
SingaporeWe wanted a private onsen room, and although it was easy to make the booking, we were disappointed that the bathwater was lukewarm. I would say the privacy was there but we didn't have the enjoyment of a hot onsen bath together.
The dinner and breakfast buffet was over-the-top impressive. The varieties were there and quality wise was either good or acceptable. We really enjoyed eating our hearts out.
Stayed in February 2024
Reviewed: 18 February 2024
John
United StatesThe Booking description mentions a kaiseki dinner is included. It is not. The hotel offers a decent dinner buffet with several classic Japanese dishes among others. But by no means a kaiseki dinner. Nor can it be ordered separately. Big disappointment!
Comfortable hotel in a a rural setting. The rooms are spacious, a combination of western style beds and a tatami area. The hotel may look a bit dated here and there but that adds to its charm. The onsen is on the top floor, partly on a terrace and worth a visit. Less clear is that the hotel offers a free shuttle service to the airport and to Sapporo. Only once a day, so inquire in advance.
Stayed in February 2024
Reviewed: 15 February 2024
Sonia
SpainThey didn’t have storage service, which is quite annoying considering how pricey the place is and very inconvenient if you stay for just one night and want to enjoy the day without dragging a suitcase around.
The room was nice, the onsen was huge although the outside bath was rather small (fit about 10-15 people maybe.
Stayed in February 2024
Reviewed: 5 February 2024
Aaron
SingaporeThe hotel is a bit old but comfortable and gets the job done. It has all the creature comforts one needs but nothing fancy. There was nothing we didn't like about the hotel.
It was our first time using an onsen, and a fabulous experience. Although the English instructions were hard to understand, they were good enough to complete the job. We opted for the buffet dinner and breakfast. It was simple but excellent.
Stayed in December 2023
Reviewed: 14 January 2024
Celia
SingaporeHot water supply is not stable especially travelled during winter.
Comfortable futon beds, room is spacious, buffet dinner and breakfast were great! Love the onsen too!
Stayed in December 2023
Reviewed: 28 December 2023
Thanusorn
ThailandNo responses from the hotel when I messaged them.
Good location with good food
Stayed in December 2023
Reviewed: 27 December 2023
Sri
Indonesiano open air bath.
i like the dinner package.
Stayed in December 2023
Reviewed: 18 October 2023
Yanqi
AustraliaWe booked a non-smoking room and while the room didn't smell like cigarette smoke the corridor outside our room did, which was a little unpleasant.
Location, staff, food, public baths were all great.
Stayed in October 2023
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