397-0001 Nagano, Kiso, Kisofukushima 5169, Japan
#3 of 9 hotels in Kiso
Guests' ChoiceBased on 92 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.4
Value for money
8.4
Free WiFi
6.9
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End of dialog contentReviewed: 23 June 2024
Amy
United StatesBeautiful spacious, comfortable Japanese rooms (plenty of room for family of four including two teenage boys) and lovely little onsen right on top floor. Sweet staff and delightful Japanese breakfast. Didn’t eat dinner here but had amazing meal at a little izakaya nearby.
Stayed in June 2024
Reviewed: 17 June 2024
Victoria
RomaniaI fell in love with this place!
Stayed in May 2024
Reviewed: 6 June 2024
John
United KingdomThe Onsen was quite small and not as hot as some others but still a good experience.
We had a lovely large room that was very clean and comfortable. Staff were so helpful and friendly. Fabulous service. Delightful dinner.
Stayed in June 2024
Reviewed: 3 June 2024
Alister
New ZealandGreat family run hotel with an amazing garden and location. It was hard to get accomodation in the town, which meant we had to pay more for our room, however it was massive. With two toilets, two 8mat tatami rooms, and a sitting area overlooking the river. We had a huge room, with dinner and breakfast included. We went to sleep with the sound of the river. Staff were excellent.
Stayed in May 2024
Reviewed: 2 June 2024
Neil
United StatesJapanese breakfast is not our favorite and no coffee available. Towels used for Onsen also needed for shower. Bedding on floor did not provide enough padding relative to other places we stayed.
About a 13 minute walk from train station. Near historic section of town with view of river. Japanese dinner was good and not as fancy as others we had but tasty. Onsen was nice. Not as touristy.
Stayed in June 2024
Reviewed: 1 June 2024
Lori
United StatesThe hard stop at 9:00 to get into the hotel. One of us was lost on a mountain so it got complicated.
It was beautiful, well located and the Staff was very helpful. We loved the dog and should have the dog out more often. We lived the onsen.
Stayed in May 2024
Reviewed: 29 May 2024
Lesper
United StatesWe liked that our room was traditional Japanese style and had view and sound of river.
Stayed in May 2024
Reviewed: 20 May 2024
Rachel
AustraliaNil
Lovely inn in Kiso Valley - great location and very nice little Onsen.
Stayed in May 2024
Reviewed: 8 May 2024
Jessica
AustraliaFuton was a little hard whilst pregnant, but a great experience!
The best room, traditional and large! The loveliest of staff and a great rooftop onsen. So much food also! Delicious! Would highly recommend!
Stayed in May 2024
Reviewed: 6 May 2024
Julieta
SpainProbably it was a language barrier, but there was a miscommunication during check in about having breakfast included which wasn't the case in the end, no big deal, just make sure to use the translating app to verify things :)
Super cozy room with a beautiful view, yukatas and haoris provided during our stay together with a toiletries bag. The bublic bath was small but cozy
Stayed in May 2024
Reviewed: 1 May 2024
Christine
United KingdomNone of the expected extras like cold water in room, welcome biscuit and bedside light or remote control. The shower room was basic and the outside onsen small. Felt it was a little overpriced.
Good location. Friendly staff. Nice breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Jikkie
NetherlandsDelicious breakfast and very nice onsen with outdoor bath
Stayed in April 2024
Reviewed: 30 April 2024
Simone
AustraliaN/A
The staff was so lovely and accommodating and the place was clean and beautiful. The location is great because it’s close to all the other towns that are part of the Nakasendo trail, but is still quiet enough that you can relax and enjoy the town’s atmosphere.
Stayed in April 2024
Reviewed: 10 April 2024
Erik
NetherlandsNothing to complain about. Can only recommend this property to everyone
Amazing ryokan where we were welcomed by a friendly Japanese old lady. The English of the staff wasn't that great but that is also what makes this experience so authentic
Stayed in March 2024
Reviewed: 30 March 2024
Meike
United KingdomNothing.
The traditional style is gorgeous, the staff are friendly, the onsen is so relaxing and the location is ideal for exploring the area.
Stayed in March 2024
Reviewed: 28 March 2024
Glenys
United KingdomIt was all good.
We had one of the biggest rooms in the property, with a separate living room from the bedroom, plus a seating area overlooking the river. Lovely traditional style, futon beds were made up ready on our arrival. I really liked the public bath, particularly the outside one. It was raining/snowing a lot the morning after we stayed, and there were umbrellas we could borrow, as well as being able to sit in the lobby for an hour or so after checking out. Sweet little old lady who is the owner. Breakfast was Japanese, lots of little tasty dishes, more than enough.
Stayed in March 2024
Reviewed: 26 March 2024
Alfonso
PhilippinesThe service was exceptional and exemplary. They went over and beyond when addressing our requests. The hotel owner even followed us all the way to the convenience store after we had checked out just to give us additional information about our transportation to our next destination.
Stayed in March 2024
Reviewed: 16 March 2024
Leigh
United Arab EmiratesPerfection room, service, breakfast and outdoor onsen were perfection
Stayed in March 2024
Reviewed: 11 March 2024
Christina
AustraliaThe shower room was very cold, but it didn’t take long to heat up.
We booked the family suite and as there was only 2 of us it was incredibly spacious and very nice. We also enjoyed the river views with comfortable arm chairs and all the sliding doors. The Onsen was lovely and had small hot outdoor pool overlooking the mountains.
Stayed in March 2024
Reviewed: 14 February 2024
Samantha
AustraliaTraditional Japanese style and super friendly staff.
Stayed in February 2024
Reviewed: 13 February 2024
Maksym
UkraineDidn’t have neither washing machine nor laundry service
Traditional ryokan style, friendly and helpful staff, good location right on the bank of Kiso river, nice indoor and outdoor onsens
Stayed in February 2024
Reviewed: 7 February 2024
Timothy
United StatesEverything was great.
My room was spacious, clean, and well kept (i.e. no obvious signs of wear and tear). The hallways and bath were clean, neat, and in great shape. The outdoor bath in particular was lovely and is the reason I chose this ryokan.
Stayed in January 2024
Reviewed: 18 January 2024
Peter
AustraliaWe were travelling in winter and many shops were closed however we still found everything we needed.
Beautifully traditional Japanese room with excellent robes.
Stayed in January 2024
Reviewed: 3 January 2024
Lillian
New ZealandNothing comes to mind
Good central location and nice outdoor onsen. Room was comfortable and the breakfast meal good. Lovely staff
Stayed in December 2023
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