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Reviews of Hakuba Hatago Maruhachi

399-9301 Nagano, Hakuba, Hokujo 11032-1, Japan

#87 of 154 Holiday rentals in Hakuba

Guests' Choice

Review score

Based on 80 apartment reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 9 April 2024

    8.0
    Enjoyable Stay
    • Leisure trip
    • Couple
    • Maisonette
    • Stayed 2 nights

    -

    Accommodation looks exactly like the photo. Apartment is clean and spacious. Easy to check in and book private onsen.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    A snow wonderland
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 5 nights

    The property was in an historic village, the building was an old farm storage building that had been renovated with modern bath room while preserving the vintage handcrafted wood work of the original building. Beautiful! The main door was original an a little drafty, but the one heater unit was more than adequate to heat the entire accomadation- actuall had to turn it off at night as the sleeping loft was extremely warm- very happy with this stay. The flowing brook that runs down the street next to the building- soothing and peaceful...

    Stayed in January 2024

  • Reviewed: 6 April 2024

    8.0
    We had a lovely stay & would definitely book here again on our next trip to Hakuba
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights

    Property parking too far from residence and no access to snow removal equipment for cars like shovels & brushes.

    Large fully equipped self contained rooms, daily towels and friendly staff

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Seemed to be some residual pet hair from previous guests in places such as the carpet and in living spaces.

    Room was spacious and we'll equipped, with very nice amenities all around.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Nice place
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Property location was convenient. Room was fully equipped with everything you might need for comfortable stay, including kitchenette.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Great place to stay & great hot tubs, just breakfast & then needing to pay for a decent coffee was s
    • Leisure trip
    • Group
    • Suite
    • Stayed 4 nights

    Breakfast

    Breakfast was a bit disappointing & if you wanted a proper coffee you needed to pay extra for it - which i have never experienced before.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Overall the accommodation is clean and nice. Environment is quint. Establishment has welcome snacks, sake, wine nights f
    • Leisure trip
    • Couple
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    The unit is on the second floor and the staircase is narrow, making lifting of luggages up inconvenient.

    Location and environment where the property is situated is quint.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    This was surprisingly amazing, special, authentic Japanese experience.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights

    The lighting in the room. The walls were dark brown and everything was dark, and there were minimal lights which made it hard to see into cupboards for example. The beds were SUPER hard. I know the Japanese futons are generally like this, but I found these exceptionally so. The wifi was not good for doing any consistent work, however the hosts worked hard to provide an alternative. We wished we had known about renting a car. This is not close to anything, so cost a fortune in taxis SG$30 each way generally (though shuttle is across the road if you don't mind a longer and less direct route).

    The room was large and well equipped. It was quaint and we liked the local experience. It was a little confusing with the different buildings but we got used to it. Beautifully quiet and serene. Really unique - we visited some of the larger hotels for dinners/drinks, and they felt too "common" and busy. We felt like we really experience something special (accidentally as we had booked late). we loved the hot stones, and the private bath - really unusual when many other properties are all about onsens. Never hard to book, and well worth doing.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    It started on the wrong foot. A local family with a lot of kids were extremely loud and disruptive. One of the kids walk
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 6 nights
    • Submitted via mobile

    Taxi required after shuttle service

    Very comfortable and convenient to the bus

    Stayed in January 2024

  • Reviewed: 10 January 2024

    9.0
    Very lovely stay, would book again!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Can’t fault it.

    Our room is very spacious, clean and well maintained. The common area by the reception is lovely. The property provides free drinks/sake and small nibbles during our stay there. There are also small onsen bath that we could use and that is really nice especially after a long day of skiing. The staff is also very accommodating and always help answer any questions we had.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Enjoyable holiday in a beautiful location.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Lots of storage space for suitcases, ski clothes etc. Good kitchen facilities, convenient for bus to ski gondolas, quiet and scenic location.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    The room is a bit dark.

    The reception is helpful. A little free drink and sake in the reception area was a bonus.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Pleasant stay, they helped us call for taxi. We had private pnsen for our family and we really enjoyed staying with 2 ki
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wall a bit thin with room neighbor

    Clean compact and comfortable semi apartment

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Great value for money.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 5 nights
    • Submitted via mobile

    The lights in the apartment are not bright enough.

    The small kitchen and the washing machine inside the apartment are perfect for our stay.

    Stayed in December 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed was too hard and hot water wasn’t available in the morning so we couldn’t shower as the water was freezing cold

    Very very spacious and there were private baths available for reservations. The house was nicely furnish.

    Stayed in November 2023

  • Reviewed: 19 October 2023

    8.0
    Great place
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Great place though was a bit confusing with check in and where we were actually staying (down the street). Otherwise, it was a really great place. Apartment size was good and clean, with a really nice bathroom. Very quiet and the breakfast they provided for us was appreciated. There is a convenience store about 5 mins walk that had plenty of things to purchase for dinner. I think there was also a really nice looking restaurant just down the road.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    9.0
    Overall quite enjoyable once the initial hiccups were out of the way.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights

    Check in building wasn't clear as there were a few buildings around.

    Looks like a time-share situation... so likely only available during off-peak seasons, as the owners would want to use their alloted shares during peak periods.

    Stayed in October 2023

  • Reviewed: 25 July 2023

    7.0
    Comfortable stay with a delicious breakfast
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The air-conditioning unit was small, extremely noisy and did not affect the temperature of the room. Although it didn't bother us, noise travels in the building and you can hear people outside your room moving up and down the hallways.

    Staff were absolutely lovely and very accommodating. The room it self was comfortable and well-appointed. Breakfast was delicious, varied and filling! Toiletries and towels were changed each day.

    Stayed in July 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    well equipped room

    Stayed in June 2023

  • Reviewed: 10 April 2023

    8.0
    Relaxing and calming.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The rooms we had were a little dark, especially at night it was very dark with only two spotlights facing the dining bench. It would have been better if the room was better lit. Also, I thought there would be Netflix for us to log in our own account, but there was none. A Smart tv w Netflix would have been great. The mattresses were also very very firm.

    Love the quaint setting in older buildings. The shared space was really lovely although we never got to enjoy it much as there were always others using the space too whenever we went in. The onsen downstairs in our building was a really lovely bonus 👍🏼 great for tired muscles. I also loved very much hearing the sound of water from our window when we stayed in the He room. It was great to fall asleep to it. Our booking was good value for money, hope to be able to return in the next season at similar prices! So convening if you have a car as we are in between all the ski fields.

    Stayed in April 2023

  • Reviewed: 30 December 2022

    9.0
    we will be back soon
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    comfy

    Stayed in December 2022

  • Reviewed: 28 June 2024

    10
    Great place but I would avoid their food
    • Leisure trip
    • Family with young children
    • Maisonette
    • Stayed 2 nights
    • Submitted via mobile

    breakfast wasnt great and very expensive

    modern facilities and grwst location

    Stayed in June 2024

  • Reviewed: 12 June 2024

    4.0
    One night ok.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms are dark and gloomy. No lift. Big luggage? Carry them! If coming in June, dinner can be a problem hardly any restaurants that are open.

    Has a full size refrigerator , washing machine and cooker.

    Stayed in June 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Maisonette
    • Stayed 1 night
    • Submitted via mobile

    None

    Fantastic view from the room . Service is awesome. The room is very clean and quiet. All the facilities are great including those inside the room, the hot stone and hot bath. The location is close to Main Street and seven eleven

    Stayed in May 2024

Showing 1 – 25

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