The location is so beautiful and perfect. I really like the food and I loved the view from my room. It was perfect to see the montain as you wake up. Really magical

Stayed in June 2024

This was the most luxurious place we stayed in japan. The dinner and breakfast were unbelievable - the other hotels we stayed at couldn't compare with the meals here. We were one pescetarian and one vegetarian (notified the hotel in advance) and were extremely impressed by the food. Beautiful location, we stayed in the room with the balcony which was glorious. Would have loved to stay longer

Stayed in June 2024

Good location.

Stayed in June 2024

Beautiful location with snow capped mountain views, fantastic food and lovely staff

Stayed in May 2024

Nothing.

One of the best locations to see Kamikochi and start hiking in the early morning. I stayed here five years earlier and the lodge has inproved even further since then. Dinner and breakfast are fantastic. The onsen is very nice. You can borrow umbrellas if it is raining while youre out hiking.

Stayed in May 2024

The washing machine need to be changed. There’s only one and I would had discarded if it’s in my home .

Was apprehensive when I booked the place. But I have no regrets. We stayed 3 nights. The surrounding is serene and a place to be if your purpose is to hike around here. A good get away from the hustling and bustling city. This is half board so there’s no worry about food. The breakfast and dinner were delicious and everyday it’s different varieties. You can choose Japanese or western breakfast. The room has no toilet or bathroom. It is outside the room (few cubicles) but was very clean.

Stayed in October 2023

The breakfast and dinner could be better. The path leading to the Ryokan is a little rough so I would advise visitors to carry a haversack instead of luggage.

It's a beautiful ryokan. We got a room facing the river. The view from the balcony was totally chill n relaxing! Love it. I would stay here again for the view.

Stayed in November 2023

all was good

there was western style breakfast available but we chose Japnese breakfast. The place is in the magic location it was comfortable, clean, the onsen was ok and there were private facilities as well.

Stayed in November 2023

When we stay, the washing water of the closet sometimes so small, washtavel water faucet not smooth

Location, the staff, the food very good

Stayed in November 2023

-

Hotel is near Kappa-bashi bridge. Owner speak english very well. You should book in advance when autumn is coming.

Stayed in October 2023

Nothing

Cozy stay, clean, location is very close to Kappa Bridge, Host is very kind. Price is reasonable. I really recommend this place to the anyone that looking to stay in Kamikochi

Stayed in October 2023

Very warm welcome Good diner and breakfast Closed to kappa bridge Nice view

Stayed in October 2023

The Japanese dinner and breakfast sets paid with the stay, were very delicious and sumptuous. There is free coffee and tea for staying guests

Stayed in October 2023

The futon, guess i’m not a local hence not used to sleeping on a futon

The location and the meals! The dinner and breakfast are delicious!

Stayed in October 2023

Kamikochi is famous in Japan for its mountain vistas, hiking and lodges. Nishi-itoya is a landmark building located near the Kappabashi Bridge, an easy walk from the bus terminal. Its alpine architecture hides the fact that a comfortable Japanese ryokan lurks inside. The spacious rooms overlook the river with Japanese maples framing the view. Beautiful multi course meals are a great addition although not cheap. The changeable weather at Kamikochi meant we always had a cosy retreat to watch the weather play out around us.

Stayed in October 2023

Uncomfortable futon bedding

Superb meals and facilities

Stayed in September 2023

Nothing.

Amazing ryokan stay. Property is really nice and is well prepared for international tourists. Staff is super nice and helpful. You really feel at ease and relaxed. Food is amazing!

Stayed in October 2023

The mattress were a bit hard.

There was so much food at breakfast and dinner, lovely staff and comfortable spacious rooms with great views. Great place to come back to after a day of hiking.

Stayed in October 2023

none

everything

Stayed in September 2023

N/A

Very polite and helpful staff who spoke good English. Very clean rooms and brilliant food.

Stayed in October 2023

Nothing!

Wonderful stay in a traditional ryokan. Very convenient location if you are hiking. There are several restaurants nearby. Views from the room were wonderful. Stay was quiet. I was surprised how quiet it was at night. The included breakfast and dinner were amazing, so much food. Were very accomodating to 1 vegetarian and 1 non-vegetarian in our party. At dinner you can also order beer/wine etc. There is a vending machine and water provided, as well as free tea and coffee in the lobby. No private bathrooms, the toilets are shared. Then there is a public shower/bath/sauna. There are instructions in the room on how to use the public bath if you have never used one before, but you can also just google it. All toiletries are also provided in the public bath, and there are hair dryers. Room includes a sink and a drying rack. Also in the room is a small TV. There were only a few outlets, so it was helpful to have a multiple USB plug. You get to choose from 2 dinner times, 18:00 or 18:30, and they set up your cots while you are at dinner. We visited in September and it was warm during the day so we left the screens open, but it got very cold at night. Bring layers if you can and are going a time of year where temperatures range as there is no central heat/air system. There was a heater in our room, but it was not plugged in for use. Overall had a wonderful stay. Check out is early, at 9:30am, but they will hold your luggage if needed. Super friendly and accommodating staff. Would definitely stay again!

Stayed in September 2023

N/a

Outstanding Japanese experience in wonderful surroundings: food, drink, hot bath, welcome etc etc

Stayed in September 2023

No private shower for my teen

Location View from our room Vegan meals Onsen Staff information

Stayed in September 2023

Food was nice. The room was spacious. Remember to order the bento for the next lunch. You can’t find a better deal with 800 yen in Kamikochi.

Stayed in September 2023