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  5. Reviews of Jizokan Matsuya Ryokan

Reviews of Jizokan Matsuya Ryokan 3 stars

380-0851 Nagano, Nagano, Motoyoshi 484 , Japan

#4 of 46 hotels in Nagano

Guests' Choice

Review score

Based on 486 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Tatami Area
    • Stayed 1 night

    Everything was excellent: the location, traditional room, Japanese breakfast, staff, hotel baths, and proximity to Zenko-ji. Our stay here allowed us to experience the epitome of Japanese omotenashi.

    Stayed in May 2024

  • Reviewed: 24 June 2024

    10
    Great stay in the heart of Nagano
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Food was amazing, we got both dinner and breakfast. Amazing location in city center

    Stayed in April 2024

  • Reviewed: 23 June 2024

    10
    Beautiful rooms, great location and superb breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Room with Tatami Area
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a little early but definitely worth getting up for.

    We booked one of the deluxe rooms, it was beautifully furnished and decorated in Japanese style. The breakfast was amazing with many small dishes to sample and it was different the two days we were there. The Ryokan is on the main street to Zenko- ji temple with many lovely gift shops. Easily accessible to Nagano central by bus or a walk of around 25 minutes

    Stayed in June 2024

  • Reviewed: 22 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful traditional Ryokan in a fantastic location. Staff were very friendly and happy to help.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The location is great, just a short walk along a shopping street filled with local gifts, to the Zuihoden temple which makes it easy to see the 5am Buddhist prayers. The rooms were nice, beds comfortable, and the breakfast was really good. The staff had good English which helped locating the off-site parking.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    10
    Excellent location, delicious food and comfortable stay. Wish I could’ve stayed longer - I want to come back!
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Location was perfect, right where you want to be. I loved my room and it was really clean. Staff was super friendly. Although I wasn’t able to reserve for dinner, the breakfast was amazing

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 3 nights

    Nothing. The onsen is small.

    Very genuine Japanese experience.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Nothing!

    Location was PERFECT, very easy to get to from the Nagano Station and the temple was at your front door. The staff were SO friendly, felt like you were visiting a family member :) Breakfast was typica japanese brekkie which I loved. I loved having the onsen, very small but also so quiet, I had the onsen to myself most evenings!

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Japanese-Style Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The futons were a bit thin, the lighting in the room is way too bright and the bathroom smelled a bit mildewy.

    Loved the onsen! Appreciated the fresh cold water to drink after onsen. Loved the location and the cleanliness of the inn. Loved the robes provided each day and the tea and snacks.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Perfect traditional ryokan with great location. I will highly recommend!
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Great traditional ryokan that I can recommend to anyone! Nice staff, really good japanese style breakfast, beautiful rooms and so much more. I used the ryokan’s onsen every morning and night. Also great location as Zenkōji temple is located right next to the ryokan. 5/5 stars!

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    A great friendly place in a superb location
    • Leisure trip
    • Couple
    • Deluxe Room with Tatami Area
    • Stayed 1 night
    • Submitted via mobile

    Superb location and a really friendly staff - made us feel so welcome

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    This place was the highlight of my trip, the room was huge and the breakfast so fulling.
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing to fault- it was a stunning property.

    The location was amazing, right in the middle of the temple and shops- just incredible!

    Stayed in May 2024

  • Reviewed: 2 June 2024

    10
    Wonderful atmosphere and room; convenient location
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great room (private bathroom) Clean well supplied public bath Good breakfast

    Stayed in May 2024

  • Reviewed: 1 June 2024

    10
    Absolutely beautiful traditional stay, in a gorgeous location close to gardens, temples and shrines. The staff were love
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Absolutely beautiful traditional stay, in a gorgeous location close to gardens, temples and shrines. The staff were lovely.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    The staff were lovely and the hotel was very clean and well serviced. The food that we had, although not cheap was very good.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    A taste of old Japan
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Authentic Japanese breakfast served at an agreed upon dining time. Onsens were authentic as were the futons on tatami mats. Great location to the main temple. Recommend this ryokan for a true taste of old Japan.

    Stayed in April 2024

  • Reviewed: 26 May 2024

    10
    10/10 would recommend
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    None

    We loved absolutely everything about this property. The location is perfect beyond your imagination. The staff is super friendly and speaks English. The diner was exceptional. The beds are comfortable. Onsen is tattoo friendly. Absolutely wonderful

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 5 nights

    space can be tight.

    Great location, great to go for the early morning prayer session at Zenkoji temple. Breakfast was good daily, nice hot bath area, quiet.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    9.0
    Incredible Ryokan with wonderful staff and location!
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The Ryokan was truly a homey place, where we felt welcomed and well taken care of. The breakfast was great and very filling. We also loved the room, which had a great traditional feel to it and enjoyed sleeping on the futons very much. Its location close to the Zenkoji Temple was amazing too! You felt truly immersed in the atmosphere of the surroundings. The onsen bath was also very pleasant to use. Thank you for a wonderful and unforgettable experience!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The parking was awkward to find. I found a note saying I shouldn’t have parked there even though I followed instructions

    This was one of the best accommodations in Japan, super clean, extremely good location, welcoming and traditional as it gets.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    10
    Great for a stay in Nagano. Especially if you want to see the Temple!
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great location, friendly service and nice room

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Jizokan Matsuya Ryokan was the umani to our Nagano experience !
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything! The ryokan is charming and immaculate, the owner and staff are warm and welcoming, the food is great, and the location is central to activity.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Beautiful location - just a little too noisy for us
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very very loud in the morning. First morning, from 6am onwards, other guests and staff were discussing in front of our room door which felt like they were standing in our bed. Walls and doors have zero noise protection. Second morning at 6:45am staff was placing mugs on wooden tablets, preparing for all rooms, again right in front of our door. It shook us out of our sleep, both days we were very tired as we woke up roughly. Please be considerate of people being on holiday who do not wish to be woken up. Some other room had also "wake-up service" but that service was so loud, that we heard it as well. Even though it was all beautiful, we would not come again as we love to relax and sleep on our holiday.

    Staff was very kind and helpful, green tea in room had great quality and the snacks as well. Nice and traditional old house to visit for some nights. We did not try their breakfast or dinner, thus cannot judge on that.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Great start to a Japanese travel holiday.
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights

    Authentic Japanese breakfast. Onsen was wonderful. Room was a futon on tatami mats. Really enjoyed stepping back in time,

    Stayed in April 2024

Showing 1 – 25

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