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  5. Reviews of Jizokan Matsuya Ryokan

Reviews of Jizokan Matsuya Ryokan 3 stars

380-0851 Nagano, Nagano, Motoyoshi 484 , Japan

#4 of 48 hotels in Nagano

Guests' Choice

Review score

Based on 552 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 12 November 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was very nice, super cosy and quiet. The futons were exquisite. The people working on the Ryokan were adorable. I honestly have nothing bad to say about our stay here. Also, the location is just perfect. To be that close to Zenkōji temple, especially at night when the street is empty... Best time I've had so far !

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Traditional Ryokan in a great location to explore historic sites
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I didn’t like

    Best location we stayed at in a 2 week holiday in Japan. The other hotels we used were all conventional ones and we wanted to stay in at least on Ryokan and chose this one. The location is perfect, really close to Zenkoji Temple which is the most historic area in Nagano, with lots of really nice shops to explore. The room was perfect and we really enjoyed the traditional Japanese breakfast

    Stayed in November 2024

  • Reviewed: 9 November 2024

    10
    This beautiful family run business was really well located, we were greeted really warmly and our room wonderful. I woul
    • Leisure trip
    • Couple
    • Deluxe Room with Tatami Area
    • Stayed 1 night
    • Submitted via mobile

    Loved every aspect of our stay.

    The location was amazing and our accommodation exceptional.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Pleasant, convenient and hospitable stay at the center of attractions and shopping
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We had just an overnight stay and didn’t see anything we didn’t like.

    Smack in the middle of the Nakamise St that leads right into the Zenkoji temple about 100 meters up. The ryokan is operated by a family that might have lineage with the temple. Very hospitable service. They also have a carpark nearby which made it convenient for us aswe rented a car to travel out after this.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night

    Breakfast was great

    Stayed in November 2024

  • Reviewed: 3 November 2024

    10
    great stay with a warm welcome
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    more pillows would be nice

    very kind hosts with easy access to public transport and sceneries!!

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    I would stay at this Ryokan again
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are quite small, but this is to be expected in an old historic building.

    The location on the main pedestrian street that leads to the famous shrine was fabulous. Also this ryokan is really historic- read the sign outside the hotel. (Many of the historic marker signs Aaron’s town and in the shrine had an English translation I really appreciated this!) Nagano was a great surprise. Great little shops and the temple with the dark passage to find the key to happiness (go early) Breakfast at the ryokan was fabulous. The staff was kind. The ryokan was clean. The beds were comfortable. Eat at Ogawanoshodaimonten- watch them cook the stuffed breads over an open fire.

    Stayed in October 2024

  • Reviewed: 2 November 2024

    10
    Wish we could have booked another night !
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff! Great location. Amazing dinner !!!

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Wonderful stay in Nagano
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We like everything.

    Great location next to the temple with many shops within walking distance. We had a wonderful experience staying in Japanese style room and eating Japanese breakfast and dinner. The staffs are very kind and helpful.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights

    Location was amazing. The staff was so kind and it was a great experience. Loved staying in a traditional Japanese hotel.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Japanese-Style Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The location to Zenko-ji Temple and lovely tourist shops. Only a short bus ride to Nagano station. Breakfast was superb! The hosts were welcoming and friendly.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    10
    Perfect in every way
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location. Mostly staff

    Stayed in October 2024

  • Reviewed: 29 October 2024

    10
    Amazing stay in Nagano
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing we didn't like. The private bathroom is a bit small so this might be an issue for some people. The only downside of staying here is that there are no shops open before 10am (only Starbucks across the street) so it's a good idea to try the ryokan's breakfast and dinner! ;)

    The location is unbeatable. Being able to wake up in the morning and walk to the temple before the crowds arrived was an amazing experience. The room was spacious for us and very quiet. The service was attentive and polite, always with a smile.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    9.0
    Perfect location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - it was great!

    This ryokan is in an excellent location - right near the temple. The beds were super comfy. We loved attempting to make our own tea in the room! The staff were so friendly. The bath was very relaxing. Breakfast was lovely.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    It was very pleasant stay. The ryokan is just near to Zenkoji. I walked Zenkoji in the morning, peaceful and tranquil.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It is very traditional Japanese ryokan style.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    perfect stay
    • Leisure trip
    • People with friends
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    staff location. helpfulness.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    Beautiful ryoken
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the location was terrific. the hotel was authentic & welcoming

    Stayed in October 2024

  • Reviewed: 18 October 2024

    10
    excellent
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    location and staff

    Stayed in September 2024

  • Reviewed: 12 October 2024

    10
    All-inclusive package included fantastic breakfast and dinner, with friendly staff and a unique tatami mat room experien
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    When we made our reservation, we opted for the all-inclusive package that included breakfast and dinner. Both meals were fantastic! They consisted of a variety of small dishes, making it a delightful culinary experience. The staff was incredibly friendly and attentive. They kindly picked us up from our room for breakfast and dinner, and they even provided roomservice throughout our stay. Additionally, they always greeted us warmly whenever we returned from a day trip. The room itself was a pleasant surprise. It featured tatami mats, which we were instructed to leave our shoes at the entrance and wear our socks or slippers provided by the hotel. This unique experience added to the overall charm of our stay. Moreover, it was our first time visiting an onsen, which was a delightful and relaxing addition to our itinerary.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything, from the rooms to the way we're treated. The baths were lovely and the breakfast amazing. Perfection

    Stayed in October 2024

  • Reviewed: 9 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent Location, confortable and have everything you need.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    10
    A perfect stay!
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Our family loved our stay. The place was spotless, the staff really helpful and friendly and the location was amazing.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    9.0
    Wonderful and accomodating staff. Location is amazing. next to Zenkoji temple, Great breakfast (vegi
    • Leisure trip
    • Family with young children
    • Japanese-Style Room with Private Bathroom
    • Stayed 1 night

    Wonderful and accomodating staff. The location is amazing. Very close to Zenkoji temple and access to early morning ceremony. They accommodated us with great vegetarian breakfast.

    Stayed in September 2024

  • Reviewed: 2 October 2024

    10
    It was great!
    • Leisure trip
    • Couple
    • Japanese-Style Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Perfect!

    Stayed in October 2024

Showing 1 – 25

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