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Reviews of Hilton Tokyo Odaiba 5 stars

135-8625 Tokyo-to, Minato-ku Daiba 1-9-1 , Japan

#447 of 1,415 hotels in Tokyo

Guests' Choice

Review score

Based on 267 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.7

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Showing 76 – 100

  • Reviewed: 29 December 2023

    5.0
    Just a normal hotel, nothing special.
    • Leisure trip
    • Family with young children
    • Twin Premium Executive - Non-Smoking - 40sqm - Rainbow Bridge View
    • Stayed 8 nights
    • Submitted via mobile

    During check out, I had to phone them to follow up our luggages that needed to be brought at the hotel lobby. They were too slow. Room cleaning service is bad. The room was still dirty when we came back. The restaurant’s lunch buffet was terrible.

    Location.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Phenomenal and sensational
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing the property was perfect

    Great view and convenient location for subway

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Great
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was nice and very convenient as it was close to the train station! And the aqua city mall, and the park nearby to walk as well to enjoy the scenery

    Stayed in November 2023

  • Reviewed: 27 November 2023

    5.0
    the price is too high compare to the service. long line to waiting for check in, breakfast…
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    service, price

    good view

    Stayed in November 2023

  • Reviewed: 1 November 2023

    6.0
    Wonderful views of Tokyo bay and skyline, but a facility past its prime in need of a revamp.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 6 nights

    The fit and finish of the hotel was extremely dated. Especially the rooms and the hallways leading to the rooms were worn, with stained and frayed carpets in the hallways and the stench of smoke in non-smoking rooms. The room was otherwise very pleasant and comfortable, although by no means modern.

    The staff throughout my hotel stay was very professional and attentive. I was very impressed by the breakfast offerings, although the dinner options were very much on the pricey side, even for Tokyo.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Superior Deluxe - Non-Smoking - 40sqm - Tokyo Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in October 2023

  • Reviewed: 24 October 2023

    5.0
    The only thing this place has going for it is the location and view.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It old old and dirty.

    The view!

    Stayed in October 2023

  • Reviewed: 2 October 2023

    4.0
    Not Good Value for Money at All
    • Business trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Uncleanliness

    Unclean and dirty not good value for money plus expensive. I wouldn't recommend anyone.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    2.0
    Not worth the money
    • Leisure trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Overcharges for everything like even pay for avocados for vegetarians when breakfast was included, swimming was extra, internet was even extra.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    10
    Lovely experience!
    • Leisure trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    nothing really. maybe one thing is no family room. If hotel can provide two bedrooms for family would be good.

    Location is good, luxury harbour view and delicious food. I really enjoy the buffet every day. very friendly for family with kids. Staff are always friendly. I also love the laundry service.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    was very safe secure and enjoyable
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    how expensive it was, but i guess value for money, and how the pool isn’t free

    how grand it looked and how nice it was

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 6 nights

    Although breakfast was included, almost everyday they checked if that is true before I got my breakfast! I think there was a disconnection between teams

    view, location, service

    Stayed in September 2023

  • Reviewed: 10 September 2023

    3.0
    Not recommended
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bell boy service. Need to pay for extra Facility such as swimming pool

    Good bed and quiet room

    Stayed in September 2023

  • Reviewed: 6 September 2023

    6.0
    In general is good
    • Business trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    The aircon supply is not clean and dusty! My wife kept coughing while return to room.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was pretty good

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Its nice to stay
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    You can relax, very near tha malls, the best is the pool view of rainbowbridge and tokyo tower is center,its great location to stay👍👍👍

    Stayed in August 2023

  • Reviewed: 27 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Please send some money to clean and renew your property

    Stayed in July 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    requested connection room but didn’t get it when we arrived. We are family 4 our kids had to stay separately which I didn’t like we found grand nikko with 4 beds inside so had to change our stay next day

    Stayed only one night Loved our stay here good breakfast. Good may be couple stay our friends with kids we had to book another room

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Hotel was that fits and was great choice
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    They don’t except my membership because I book through booking .com not book through them direct so they didn’t give me points for my membership .

    It was perfect and they are very kind 

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Good
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The furniture is really old

    Really old hotel

    Stayed in August 2023

  • Reviewed: 14 August 2023

    6.0
    Dated comfort, Big disappointment - won't be returning.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights

    There are many things which could have been better! Firstly, the description of rooms does not make clear the difference between 'Sea view' , 'Tokyo Bay' view and 'Rainbow Bridge' view - yes....., it's obvious when you get there, but not when you're booking a room! We assumed, wrongly, that all rooms face the city and afford fantastic views - wrong! We ended up with a view of the port and the skyrail line (see photos) - so be careful if you really want a great view from your balcony. Secondly, the hotel itself appears to survive on the Hilton name and reputation alone; this was not reflected in the standard of the rooms, facilities and service. This hotel is well past its best, and needs to be dragged into the 21st century in order to compete with some of the other fantastic hotels we have stayed in. To be fair, the furniture and fittings are of the quality you would expect for a five star establishment, but everything appeared dull and dated. Our room was no exception, with no technology (charging ports etc.) no minibar, no coffee machine, and a stained carpet; well overdue a change. However, again, to be fair, the bed was very comfortable. For a 'five-star' hotel to be charging for wifi and the use of the pool facilities nowadays is a blatant 'money grab' and i would really like the hotel management to justify these charges. We used the pool twice and paid A$100 for the 'privilege'! Ridiculous! Luckily, we spent as little time as possible in the hotel as there is so much to do in both Odaiba and in the city. Having talked to several other travellers who stayed in different hotels, we felt even more disappointed with our choice. Having absolutely loved Tokyo (this was our first visit) we will definitely return again - but not to the Hilton Odaiba.

    We chose this hotel for the Hilton reputation, the views offered from the rooms and for the location (we wanted to be outside of the CBD but be close to public transport). The only plus was the location; perfect spot on the waterfront, with Aqua City, and Diver City malls within walking distance. The Yurikamome skyrail line is literally on the hotel doorstep, and we used this every day for easy access to the city. The only other good point was the breakfast; very good choice and good value.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Exceptional
    • People with friends
    • King Superior Deluxe - Non-Smoking - 40sqm - Tokyo Bay View
    • Stayed 9 nights
    • Submitted via mobile

    Nothing to say here

    The views from the rooms were amazing. The staff at the hotel were exceptional and the breakfast had variety. Would definitely recommend this hotel because it was a stone's throw away from the train station and very convenient if you're travelling to Tokyo Big Sight and/or city centre.

    Stayed in June 2023

  • Reviewed: 27 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was great

    Stayed in July 2023

  • Reviewed: 7 July 2023

    10
    Amazing location, spacious rooms, with great view
    • Leisure trip
    • Family with young children
    • Deluxe Premium Twin Room
    • Stayed 6 nights

    The room floor carpet doesn't look clean enough

    Location and room space

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, close to station. Staff were attentive. Good stay

    Stayed in July 2023

Showing 76 – 100

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