381-0401 Nagano, Yamanouchi, Hirao 2273, Japan
#14 of 68 hotels in Yamanouchi
Guests' ChoiceBased on 131 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.7
Value for money
9.3
Free WiFi
9.4
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End of dialog contentReviewed: 14 June 2024
Eniko
NetherlandsThe hosts are such sweethearts, we had the best time in this ryokan. The breakfast is just amazing and the private onsen is great too.
Stayed in June 2024
Reviewed: 4 June 2024
Moises
United StatesThe hostess was very kind and tried her best to talk to us in English. It has a private onsen for shy tourists.
Stayed in June 2024
Reviewed: 23 May 2024
Marie
FranceNothing
Great location, excellent value for money, and absolutely lovely owners!!
Stayed in May 2024
Reviewed: 22 May 2024
Jordan
United KingdomNothing
The onsens were perfect. As the property was quiet during our stay, we had the inside and outside onsen to ourselves. Restaurants not too far, and hosts were really lovely. We loved the traditional Japanese room with robes. Our hosts provided shuttle to and from the station, and took us to the monkey park which is a must see!
Stayed in May 2024
Reviewed: 26 April 2024
Thomas
AustraliaWe didn’t stay long enough!
The location was very convenient, clean and spacious. We are a family of 4 and had plenty of room. The property has its own baths and private onsen to access as well as very close to the 9 public onsens.
Stayed in April 2024
Reviewed: 21 April 2024
Renata
BrazilBeautifull house, excelent owners. Classic japonese house, with own onsen (there is even a private one, where I could relax together with my husband). They provide yukatas, japonese shoes and even kimonos in your stay! I just loved everything! And they take you in the train station (when you are arriving and leaving). Just awsome stay! 100% recommend.
Stayed in April 2024
Reviewed: 15 April 2024
Serena
New ZealandWe had an amazing time with our wonderful hosts. We enjoyed being picked up from the train station and also as it was the quiet season we were even shuttled to see the monkeys. The onsens breakfast and location are superb and we had amazing sleeps too. Thank you for having us.
Stayed in April 2024
Reviewed: 15 April 2024
Erdi
AustraliaNA
Owners are very friendly and helpful. They communicate very well. They extended their services to pick us from/to train station and from/to Snow Monkey.
Stayed in April 2024
Reviewed: 14 April 2024
Michelle
CanadaThe staff were the best of all our stays in Japan, guided us in English, and drove us between the station, ryokan, and monkey park. Also very responsive to messages. The private bath is a rotenburo, extremely comfortable. Multiple mattresses were stacked on the floor to make for a comfortable sleep, and the kakebuton was nice.
Stayed in April 2024
Reviewed: 4 April 2024
Jesse
AustraliaNothing, this was our favourite place we stayed during our three week honeymoon in Japan.
Fantastic property with lovely hosts who speak great English :) There are stairs up to the rooms, but they are easy to climb. The owners are great people, very friendly and accommodating. The onsen are fantastic, both the shared gendered ones and the private one. This was our first time on futons and they were surprisingly comfortable! The pillows were also great, they were filled with grains instead of stuffing. The room was huge compared to the other rooms we stayed in elsewhere. The breakfast was great, it was very fun to try a Japanese breakfast and then put on our yukatas to go to the onsen.
Stayed in March 2024
Reviewed: 3 April 2024
Alexander
GermanyThe availability of a private onsen is a big plus, also that it is kept very well and clean. The hosts are the real gem of this place.
Stayed in April 2024
Reviewed: 2 April 2024
Robert
AustraliaMany food outlets were closed
It was quiet, not many people visiting
Stayed in March 2024
Reviewed: 1 April 2024
Mel
United StatesIt was my first experience at a Ryokan, so, not having a shower in the room took some getting used to for my family. Aside from that, all ok.
Check in was a breeze. The free parking was a plus, given the parking situation in Japan. The owners greeted us personally and were very helpful throughout the stay. Walking distance to many izakaya and restaurants. A very short commute to the snow monkey park and ski resorts. I would definitely recommend and would return.
Stayed in March 2024
Reviewed: 30 March 2024
Gemma
AustraliaWas not aware that the town shops and eateries closed around 2 so I was very hungry with no food to find on arrival. Luckily a store was opened where I bought a cup noodle and some chips. A good piece of info to have if you have a long travel day like I had prior to arrival. Eat en route!
Nice location to experience the public onsens (but the properties own onsen was actually nicer so extra points) and to visit the snow money park. The owner was kind enough to accommodate an early visit to the snow monkey park for me and then take me to the station for a late morning train. Greatly appreciated that I was able to fit everything in :) It was snowing when I was there but the room heating was sufficient to keep me warm :)
Stayed in March 2024
Reviewed: 29 March 2024
Wai
Hong KongThe room facilities are quite old but this matches the price so it is fine.
The inn's facilities and service are nice. The inn's outdoor onsen is brilliant for us to enjoy the night view with onsen. Although I live in another inn in Yudanaka on this trip, I like this outdoor onsen the most. 🙂 It is also interesting to explore the nine onsen of Shibu Onsen. The couple owners are kind and can speak nice English. The husband safely drives the shuttle and promptly answers the questions on booking.com. He is passionate about introducing the attractions to us.
Stayed in February 2024
Reviewed: 26 March 2024
Lisa
NetherlandsNothing.
The owner was super sweet and helpful (driving to the monkey park and the train station). The onsen were great, the private onsen was almost all the time available! A spacious room and the little town felt like a little fairytale (it was snowing when we were there).
Stayed in February 2024
Reviewed: 26 March 2024
Jo
AustraliaThe property was clean and comfortable and the family room was large. The onsen was lovely. The hosts will prepare you a Japanese breakfast if you request. The hosts were very helpful and friendly.
Stayed in March 2024
Reviewed: 26 March 2024
Eric
CanadaHard pillow.
Large room, nice hosts superb location both for public baths and restaurants. Sure the place might need a spruce up, but my own home also for that matter and it is clean. The futton was confortable as it has extra padding for tender foreigners.The onsen on site is not luxurious but is good. As mentioned by others, the hosts are very nice. I was greeted at the station and at my request imediately whisked to the monkey park to benefit from good weather. Also as check out is in the morning but i was not going anywhere right away and the weather was bad , the hostess exceptionnaly let me use for a while a room for which she had a cancellation. This was a very nice gesture and a sign of true hospitality. I do not usually give a 10 score, as nothing is perfect in this world, but relative to my needs which are basic clean accomodation, good location, helpful hosts and reasonable price, i am happy to give that score as a token of my appreciation.
Stayed in March 2024
Reviewed: 25 March 2024
Jenny
AustraliaWas a little dated, village was very quiet
Enjoyed the traditional atmosphere and onsen.
Stayed in March 2024
Reviewed: 22 March 2024
Izsy
United KingdomWe had picked a breakfast option, but on arrival we were told it was only for one morning of our three night stay that had breakfast included. It was a shame as that's why we had paid extra to have breakfast every day before we went skiing.
A nice small ryokan run by a family. The onsen is a good size and there was a private one outside which you could use. They had kimono and yukata to use while you explored the onsen in the town. The rooms were very large and had en-suites. They had a coffee and hot water machine downstairs to use and lots of information about the area. There is free parking during your stay if you let them know in advance. The man who greets you is very friendly!
Stayed in February 2024
Reviewed: 18 March 2024
Tamara
United StatesYou can choose a colorful yukata to wear, wooden clogs or rubber slippers, and go across different onsens in town. A unique experience! Homemade Japanese style breakfast was fantastic.
Stayed in February 2024
Reviewed: 13 March 2024
Charlotte
New ZealandOwners were very lovely and helpful - we got picked up from the train station and taken to the monkey park and picked up when we were done. They supplied an outfit for walking around the 9 onsens - the first one was right outside the door! Great experience staying in a traditional Ryokan
Stayed in March 2024
Reviewed: 9 March 2024
Balázs
HungaryOur hosts were really friendly. They took us to the monkey park and get us from the Yamanouchi station as well. They have private and public onsen as well. The rooms are warm and comfortable.
Stayed in March 2024
Reviewed: 8 March 2024
Colleen
CanadaThe owners are lovely and the traditional breakfasts are fantastic. The private onsens here are much nicer than the public ones. Easy trip from here to Snow Monkey park and the little sushi and Ramen shops are minutes away.
Stayed in March 2024
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