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  5. Reviews of Canopy Lodge - Boutique Lodge at Hakuba Cortina

Reviews of Canopy Lodge - Boutique Lodge at Hakuba Cortina 3 stars

399-9422 Nagano, Otari, Chikuni 12860-4, Japan

#4 of 27 hotels in Otari

Guests' Choice

Review score

Based on 32 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    10.0

  • Value for money

    9.1

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 20 March 2024

    9.0
    Superb cozy lodge with the most welcoming hosts
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights

    Everything about Canopy Lodge was amazing. Emily and Mike, the owners, were so friendly and accommodating.....alongside the amazing team of staff...absolute shout out to every single one of them! It's such a wonderful place so close to the slopes. Stand out was Mikes exceptional culinary skills. Freshly baked bread and beautifully put together meals every night. We couldn't have asked for a better stay. Helped by freshly dumped snow....skiing in the area is incredible! Truly the best! We can't wait to go back!

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Friendly staff made my trip more memorable, this place was amazing.
    • Leisure trip
    • Solo traveller
    • Triple Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Hard to say, can’t think of any. Wish I stayed longer.

    The cooked breakfast/dinner was phenomenal. If I wasn’t feeling like having a big breakfast, there was a free continental breakfast, complete with coffee, juices, bread and cereal. Amazing and friendly staff that absolutely shreds powder.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    Come for the snow, stay for the hospitality and food!
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really.

    Everyone at Canopy Lodge was super friendly and went out of their way to make sure everything was great. If you haven't heard about Mike's cooking already, you're in for an amazing experience. Each meal was incredibly adventurous, tasty and healthy. He also caters to dietary needs.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Canopy lodge experience was fantastic and I would highly recommend it to anyone skiing in hakuba.
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The food at the lodge is extraordinary. Mike is a fantastic chef and the best meals we had in Japan were cooked by him.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Amazing service & lovely accomodation.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Cortina (the resort itself, not the lodge) is a little isolated from nearby restaurants or shops, however shuttle arrangements can be made through the lodge to get around! The lodge itself is beautifully located right next to the Cortina slopes though, which was amazing!

    The owners, Emily & Mike, are the best! Nothing was a problem, and they stayed in contact with us the whole time during our stay to ensure we had our plans sorted and travel arrangements organised. The other staff were fantastic and friendly, food was great, and could not fault our stay in the lodge at all. A great family-operated feel to everything 😊

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    See you all next year!
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Beautifully appointed and hidden away in the trees yet right next to the slopes. Dinner was fantastic and wine selection very enjoyable.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 8 nights
    • Submitted via mobile

    Canopy lodge far exceeded our expectations. From the minute we walked in Mike and Emily made the place so welcoming and like a home away from home. From helping us with booking restaurants to driving us where we wanted to go, they consistently went above and beyond for us. Mike’s cooking is also worth the stay if you love your finer foods- I was in awe of how good the set menus were each night. The rooms are spacious, warm, and comfortable, with the most breathtaking mountain views. The staff were all incredible and the amenities in public spaces were all really lovely. Honestly we could not fault this accomodation and the people behind all of it, such an unforgettable stay!

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Incredible food, cosy fireplace and movie room

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Lovely lodge with awesome food
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Nil

    Emily and Mike and the whole team are super friendly and welcoming. The lodge is relaxed with Cortina resort at your door step. The rooms easily fit families and the food is superb.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Warm feeling, good location and very nice people!

    Stayed in January 2024

  • Reviewed: 30 December 2023

    10
    Perfect!!!
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Great location excellent for a family cosy great food excellent staff. Would highly highly recommend. We’ll be back hopefully!

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Culinary explosion with a beautiful ski days.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Nothing!

    Tucked in the beautiful forest of cortina, it was quiet and relaxing. But split seconds to cortina slopes made everything convinient!

    Stayed in December 2023

  • Reviewed: 16 March 2023

    9.0
    My stay at Canopy Cortina!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't have my own bathroom but that's something I signed up to. Next time I will book a room with a private bathroom. There is also limited food nearby if you're wanting to get snacks but the staff were very happy to make a detour one afternoon after skiing.

    The staff were incredibly friendly and helpful. The facilities within and nearby to the accommodation were amazing. The shuttle service was incredibly helpful for getting to and from your chosen resort for the day. If you're wanting to check out multiple resorts in a day then you can utilise the Hakuba Valley free shuttle as well. Mike and his cooking team also produced a fantastic dinner every night. It was something I always looked forward to.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    Great stay
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The People!Everyone is so nice here. Food here is great too. Make sure you try it when you stay here.

    Stayed in March 2023

  • Reviewed: 7 March 2023

    10
    it was excellent service, experience, food & comfort! we loved it
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    it felt like a second home 🥳

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    such a wonderful place to stay in the Hakuba Valley. Mike and Emily have created something special
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Unbelievable food every evening, comfortable beds and it was made by the wonderful people who work there. Shuttles to Happo One every morning and back in the afternoon. They went above and beyond throughout and you feel very at home

    Stayed in March 2023

  • Reviewed: 25 February 2023

    10
    Fantastic Accommodation at Cortina
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 5 nights

    Canopy Lodge is an amazing place to stay - incredibly comfortable & great location. The owners and staff are so friendly and the food is incredible. I highly recommend staying here. Truly one of the best places I have ever stayed.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    10
    There's no better base for skiing Cortina!
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights

    We chose to stay at Canopy on a recommendation of a friend who had stayed there just before covid. I had read zero reviews before reserving a room, just verified that it was close to Cortina, which it is, maybe 5 minutes before you can ski down to the lift lines for either Cortina or Norikura (coming back it's about 3 minutes, since you can ski down part of the way before you get to the road). The room was very comfortable. Food at the restaurant was great, though very western-focused; we took a shuttle to Tsugaike two of the four nights to get Japanese food instead. The free continental breakfast was adequate to get us through 4+ hours of skiing before lunch. Mike's sourdough bread only comes with the hot breakfast which by itself is almost reason enough to get it for only 1500y/person, but we skipped it a couple of mornings because we'd grown a little tired of scrambled eggs on the trip. And having our server issue our lift tickets during breakfast after our original 5-day pass had expired was a great convenience. Everyone was exceptionally friendly, welcoming and helpful during our stay and it was a very warm, inclusive environment to come back to each day.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    9.0
    Very Comfy boutique lodge and fabulous food
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights

    As we were travelling from Australia, it would have been good to know that they would provide a shuttle from Happo to Cortina upon arrival. I didn't get the email from them advising of this until we were in Japan and we had trouble accessing emails at the time. So maybe an intro email a week before?

    Great little boutique lodge. Lovely room, breakfast and dinners. The food was outstanding. The hosts were very helpful and helped with everything we needed.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    9.0
    Aussie run. large comfy rooms . underfloor heating. ski in accomodation
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    nil

    homely nice touches excellent gourmet dinners

    Stayed in January 2023

  • Reviewed: 2 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Mike and Emily are the best hosts! The lodge is very cozy, and the homecooked meals are so delicious. It’s our second stay and we would come again anytime.

    Stayed in January 2023

  • Reviewed: 29 December 2022

    10
    Quiet, Cozy, and Charming place.
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We truly enjoyed our stay! Mike and Emily and their staff were friendly and helpful. The area was so cozy and is walking distance to 2 different resort slopes. The food was delicious! I wish we’d stayed for dinner both nights of our stay.

    Stayed in December 2022

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 6 nights

    Skiing boot dryers is really necessary. I kindly recommend to buy/install.

    I think guests should be informed of additional charge for breakfast.

    Stayed in February 2023

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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