Lesley was very communicative , friendly & professional.

Stayed in March 2024

Leslie was an excellent, accommodating host. I am very thankful we chose Bear's Den for our stay in Hakuba. It has set a high bar for future ski resorts I stay at

Stayed in March 2024

Leslie is an amazing host, who looks after her guests. Every day it was fresh breakfast cooked for everyone. She also helped us by giving us a lift to the snow resort for the first time and she drove us to the train station on our last day, which was so kind. The accommodation feels like a cozy home. The location is just 10 minutes walk to the snow resort very accessible

Stayed in January 2024

Only downside is the lack of washlets in the toilets :( I hope the toilet seat can be upgraded to have washlets soon. :)

Great service by Leslie in her awesome place at Hakuba. Communication with the host was exceptional and helped us with our whole stay in Hakuba, from food, ski rentals, and service to the ski location. There's also laundry in house and a nice common area to relax at night. Highly recommended!

Stayed in January 2024

What a memorable trip, only enhanced by the generous services provided by the owner “Lesley”. Plenty of advice provided to get to the best spots for skiing and dinner. Perfectly located if you want to be a short drive out of the main Hakuba area!

Stayed in March 2024

The location was perfect to access Hakuba Goryu and Hakuba47 parks. Many restaurants to pick from for dinner in the area. Lodge facilities were terrific and great spaces to just chill after a day of snowboarding. Easy walking access to Hakuba Goryu ski area. Lesley went above and beyond during out stay to make us feel welcome and enjoy our time. Made it feel like we were staying with a friend.

Stayed in March 2024

Very lovely property and spacious rooms with everything required for a 6night trip. Walkable distance to Goryu ski resort and Lesley was an amazing host.

Stayed in March 2024

Very comfortable, modern and well equipped. Lesley was a fantastic host, and made our trip amazing! Highly recommend to anyone, especially couples.

Stayed in February 2024

Nothing, amazing place.

Value for money, great location near to Hakuba 47. Owner, Lesley extremely helpful with tips, hints and recommendations. Wouldn’t think twice to stay here again.

Stayed in February 2024

Nothing

Property was clean, comfortable and inviting as well as friendly host.

Stayed in January 2024

Leslie was the perfect host who made our holiday so wonderful. We cannot thank her enough!

Stayed in December 2023

None

A wonderful cozy lodge located in a very peaceful forest that is just 10 minutes walk to Toomi Gondola Station next to Escal Plaza. Hakuba Train Station is just 10 minutes drive from the lodge and Leslie, a very hospitable and kind host picked me up from Hakuba station. The room is very clean and provided amenities that I needed. Nice TV room with collection of books & games. Bed is very comfortable. Shower is great. Breakfast is excellent (locally sourced eggs are very yummy). I am definitely coming back !

Stayed in December 2023

Nothing

Bears Den was such a great lodge to stay. It was Ski in and only a short walk up to the lifts. Usually Lesley would offer to drive us up each morning anyway. Having a beautiful cooked breakfast was the best way to start a full day on the mountain. Lesley was so welcoming and helpful. On the day we arrived she took us to a ski hire shop and picked up our gear for us when we were done. She also had an endless recommendation of local restaurants and places to visit. She made us reservations and then drop us to them. Our stay couldn’t of been better and we can’t thank Lesley enough for welcoming us into her comfortable lodge and listening to us talk afternoon while kindly serving us beers from her bar upstairs. The rooms were perfect, just what you need after a big day riding. Nice comfortable beds and perfectly clean bathrooms with fresh towels. I will be recommending Bears Den to everyone who is travelling to Goryu and I can’t wait to stay again.

Stayed in March 2023

very comfy rooms and beds, under floor heating is toasty , lounge with fireplace is great, host is amazing , felt like part of the family straight away !

Stayed in March 2023

Nothing.

The property is in a great location and easily accessible from Narita airport. Bears Den is extremely cosy and rooms are comfortable with superb facilities. Lesley is an amazing host who goes out of her way to help her guests with everything from ski hire to pick up and drop off to breakfast to restaurant bookings and everything else in between! By far the best host we’ve come across in all of of our travels! Would 100% stay here again for skiing in Hakuba!

Stayed in March 2023

everything-- Lesley was such a great host, she is such a great person and made me feel at home. The room was super clean, breakfast was great, and you can even ski in if there's enough snow! I will definitely come back.. I almost didn't want to leave a review bc I don't want this place to be too popular :(

Stayed in March 2023

This is more than just accommodation - it is more like going to stay with a friend who has a ski lodge (a very well appointed, designed and built ski lodge) - who wouldn't want a friend like this. Lesley and Grace are incredibly generous hosts and most of the guests are return guests so it is a friendly and warm atmosphere in the upstairs social areas and yet if you need time out, the bedrooms are comfortable and quiet. It is also a relatively small lodge so it feels special to be a guest there. N.O. may be my favourite skiing but I will always make time for Hakuba and my favourite place to stay. PS - a lovely community onsen is a 10 minute walk through the trees and past a beautiful shrine, a great way to end a ski day.

Stayed in February 2023

The owner of the hotel and staff are fantastic, they go out of their way to make your stay as easy and enjoyable as possible.

The entire experience at Bears Den was perfect from start to finish. I can’t recommend staying here enough! Perfection.

Stayed in January 2023

I wish there was a Bear's Den everywhere I traveled! Leslie was an unbelievably lovely host - just felt like we were house guests. Leslie prepared us beautiful homemade breakfasts every morning and went above and beyond to pay special attention to what we did and didn't like. She was a wealth of knowledge on how to get around and the best places to go, and even helped us with transportation as we did not have a car. Our room was quiet, comfortable, and tastefully stocked. We had an absolute blast at Bears Den and cannot wait to return.

Stayed in January 2023

Lesley is very friendly and helpful. Enjoy the stay a lot.

Stayed in January 2023

The property was beautiful with comfort and cleanliness a high priority. The host was generous and a wonderful provider.

Stayed in May 2022

Lesley was a great and accomodating host at the lodge. Breakfast was delicious, and vegetarian friendly! Room was spotless and comfortable, and location was perfect.

Stayed in February 2022

Nothing! It was a perfect stay!

The location is excellent and the facilities are beautiful and comfortable. Lesley is a fantastic host! She kindly provided pick up and drop off service to mountains and bus stops. Breakfast was amazing, too!

Stayed in February 2022

The fact we couldn't stay here longer and need to return to Tokyo!

We stayed for 3 nights. We loved everything about this place - the host Leslia and her daughter R, the ambiance, the amazing breakfast and the mattress we slept on. They have a media room where the children can unwind, and this place is very family friendly! Very close to Goryu and Leslia would drive us there and we would ski back home. Parking at the resort would have been impossible on the weekend.

Stayed in February 2022