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Reviews of Backcountry Lodge Hakuba 3 stars

399-9301 Nagano, Hakuba, Hokujo 14718-174 , Japan

#5 of 118 hotels in Hakuba

Guests' Choice

Review score

Based on 46 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.2

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 12 August 2024

    10
    It was a great experience overall and the best pet hotel too. Eric was a superb host. Thank to all the staff.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom didn’t have a bidet.

    My family loved the room and fire place and mini outdoor.

    Stayed in August 2024

  • Reviewed: 27 May 2024

    10
    Amazing stay, we really enjoyed
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely everything, hospitality of Eric and Fumi, cozyness of the lodge, amazing homemade breakfast

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 5 nights

    One of the best accomodations my friends and I have ever stayed at. The lodge is beautiful, and owners so kind and accomodating. Additionally, the breakfast was exceptional, something different and very creative for each day we were there (again don't think I have ever stayed somewhere that does a breakfast this good). I usually never write reviews, but this place was so beyond exceptional I have to. I can't put in to words how much I loved and would recommend this it - 10000/10. Thankyou for having us!

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    best value in a ski vacation ever!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful setting but can’t walk anywhere. Eric is always willing to give a ride though.

    Eric was the most amazing host. The value you get here is incredible- ground transportation, restaurant concierge, delicious free breakfast, travel tips, help booking trains, weather based recommendations on where to ski, etc. five star treatment at bargain bin price!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    5 Star
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    Nothing

    WOW WOW WOW…I cannot explain in words how wonderful this lodge is, but I will try nevertheless Communication: From the time that we made the booking until we left the lodge the communication was exceptional. Eric sent us details on the best way to travel from the airport to the lodge, gave us a list of recommended restaurants and offered to make the bookings on our behalf. We arrived at the lodge at 2h30 am and Eric was there to welcome us. We had a what’s-up group chat with Eric wherein we let him know when we wanted to be collected from ski fields and restaurants. Food: We are spoiled with an amazing, cooked breakfast every morning. The breakfast was different each morning for the week that we were there. We also had 24/7 access to tea/coffee/hot chocolate and snacks. Transport: We did not have a car and were taken to and from the ski fields & restaurants for dinner each day. We were also taken to a supermarket to stock up on supplies for the week when we arrived. The lodge and our room: The lodge is beautiful and immaculately clean. Our room was beautiful with our own bathroom, comfortable bed, with a small fridge and coach. The lodge has a large drying room for snowboarding and skis. Fireplace: The lodge has an amazing open fire in the lounge where we spend many evenings just chilling out after a big day on the slopes. The lodge is dog-friendly and several guests brought their dogs with them. Thank you for a wonderful 5-star holiday 😊

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Would definitely stay with Eric and Yumi again!
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very cool place, amazing hosts, great value, and an awesome breakfast

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Unforgettable experience
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The whole experience exceeded our expectations, from the large and comfortable room to the cozy shared area, where we could relax and enjoy the fireplace. The breakfast was delicious, everyday we tried something different. And last but not least, the great customer service provided by Eric. Always available and helpful to provide information about the area. Would definitely come back.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to complain about

    Very nice very friendly

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Our stay was beyond perfect. Everything we got was more than what we expected and paid for.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    None. We would stay here again when we come back

    Book NOW and thank me later if you’re looking for the perfect place in Hakuba :) we are a group of 6 traveling to Hakuba for snowboarding. I hesitated at first because this lodge looked far from center based on the map. Little did I know Eric, the host, provided personalized shuttle service anywhere within Hakuba for free from early morning to late at night to ski resorts, dinner and more. Our friend stayed at ski in/ski out in Happo and regretted his decision. Eric made sure we were fed, had our reservations for dinner because we are a big group, bought our train tickets to Kyoto, and ship our luggages on time. We’ve traveled to many countries, stayed at airbnbs to 5 star hotels and nothing measured up to our experience at this lodge. We felt we underpaid him for the extremely spacious, clean and beautiful rooms and the services he provided. One of the highlights of our trip.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Absolutely perfect
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    I cannot say enough good things about Eric and Fume! This is absolutely the best experience I could have imagined for my first trip to Hakuba. From the rooms to the breakfast service to the local knowledges and recommendations by Eric and Fume, every detail was perfect. Also shout out to Myles for his excellent service and of course the lovely Hime, the sweetest house dog. Everything about Backcountry Lodge makes you feel at home. I can’t wait to come back

    Stayed in January 2024

  • Reviewed: 24 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No dislikes whatsoever!

    This has been our favourite stay and highlight of Japan so far. If you are looking for accomodation in Hakuba that is dog friendly, has amazing breakfasts (courtesy of Fumie), comfortable and spacious rooms, relaxing common spaces and so close to some of the most amazing ski resorts… look no further as you have found it. Eric has been absolutely amazing with advice on local restaurants, pick ups and drop offs and even just for a laugh. Also a special thanks to Miles too for assisting with shuttle services and some great conversations! You have all made our stay in Hakuba so memorable. When (not if) we return to Hakuba in the future, we will definitely be staying at Backcountry Lodge again! Thank you so much :)

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Excellent staff and owners who assisted and fulfilled our every requirement
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    The excellent staff who fulfilled our every need

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    A comfortable stay with all of our needs taken care of.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing comes to mind

    Eric, Fumie and all of the staff were so accommodating and helpful! Being able to be picked up and dropped off anywhere around Hakuba was amazing, plus the breakfasts every morning were exceptional. The rooms were spacious and comfortable, and of course it was always a treat to see Hime around the lodge!

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Only one downfall the location is a fair way from any shops to walk to. However the shuttle service provided is excellent.

    The room large, breakfast was fantastic, something different every day. Hosts Eric and Fumi are extremely hospitable, and will drive you to and from the ski resorts and restaurants.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Great stay with great hosts
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It’s exceptionally outstanding in the owners’s detail in making sure your stay is comfortable.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    9.0
    Amazing place for stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing .

    Very hospitality and perfect service from the host. Delicious breakfast. Very recommend for stay.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Host was awesome, and breakfast was to die for
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very cosy, clean and comfortable place!! Super homey and warm

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Pet friendly and warm folks
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Super friendly and hospitable owners. Very helpful tips given to us even before we arrived. Love Hime their beloved dog who is so sweet and well behaved. Breakfast was delicious too - eggs were beautifully done

    Stayed in December 2023

  • Reviewed: 11 November 2023

    10
    Relaxing, cozy, and quaint
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the atmosphere of the lodge. Beautiful fireplaces, sitting areas, and wonderful to be able to enjoy it with your dog! Also, the rooms were quite large and comfortable

    Stayed in October 2023

  • Reviewed: 5 September 2023

    10
    I want to go home anytime.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's very beautiful and comfortable. A great place for dogs and people alike. All the staff are kind.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    10
    Great Hotel with excellent hospitality from staffs!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very dog friendly and no compromise for enjoying Hoyle stay.

    Stayed in August 2023

  • Reviewed: 14 April 2023

    10
    Home from home comfort and hospitality second to none.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Nothing, it was all very good.

    Too much to list, but the real difference here was the personal touch you receive from the owners that you can't get in a "hotel" and the location (in the middle of the Hakuba valley with great access to al the areas). Breakfast was superb with a change each morning to the cooked dish. Eric, Fumi and Satami really made our stay feel like home; glad we decided to stay an extra 2 nights. Their help and advice made the remaining three weeks of our trip so much more enjoyable and looking back it was the best accommodation we had. Eric's local knowledge and recommendations where to eat and ski was 1st class as was the advice for first time public onsen users.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a beautiful property, with cozy common spaces to hang out after a long day out. Eric was extremely helpful at giving recommendations on places to visit and food to try.

    Stayed in March 2023

  • Reviewed: 3 March 2023

    10
    wonderful house
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    -

    I love every thing . house owner and his family very kind. delicious breakfast every day.

    Stayed in January 2023

Showing 1 – 25

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