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Reviews of Acro Capsule Hotel Namba Dotonbori

542-0071 Osaka Prefecture, Osaka, 2-2-20 Dotonbori, Japan

#135 of 693 hotels in Osaka

Guests' Choice

Review score

Based on 411 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    9.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 28 June 2024

    9.0
    Ideal location in Namba
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 1 night
    • Submitted via mobile

    Ideal location in Namba, close to subway. Clean facilities.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Man Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    The staff were so kind! The place was extremely quiet, and everyone was very respectful. All around, a great experience!

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Good location, spacious capsule (I'm a tall guy), quiet, can't check out early but could leave luggage in checkout area and come back for it later

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    It love that it is very convenient, reasonably priced, clean and centrally located. I will highly recommend this place
    • Leisure trip
    • Family with young children
    • Woman Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    None, really.

    I love that you can check in really early. There is free towel, toothbrush, toiletries, shaver and even sleepwear. It’s cleaned daily and it’s super near the center of the food and shopping area.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    Great Value
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Really great value for money. Close to the attraction

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    The staff! They are all amazing especially Ricky and Helen at Reception! Also Giselle the housekeeping! Id definitely re
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    None

    The staff! They are all amazing especially Ricky and Helen at Reception! Also Giselle the housekeeping! Id definitely recommend this place just walking distance to dotonbori river, donki, shinsaibashi and 3 stations away from tsutenkaku tower! It’s clean and you got necessities like toothbrush, hairtie, razor and eyepatch for free! They will let you leave your luggage even before checking in which is handy!

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    A great capsule hotel in a perfect nightlife location
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 4 nights

    It did get quite warm in the capsule at times. There was a ventilation button but it did not seem to do much to help the temperature. It also would have been nice to have somewhere more secure to put my suitcase as all of the luggage was stored together on shelves next to the lockers.

    Probably the best thing about this hotel is the location. It's located right in Dotenbori which is right where all the action and nightlife is in Osaka so if you'd like somewhere with a quieter location, I would suggest somewhere else. The capsule itself was comfortable and the shower/bathroom was nearby on the same floor. I also liked having a locker to store valuables and other items in.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    My second stay at this hostel and will definitely be back again.
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    Location, cleanliness, kindness of staff.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    An amazing stay
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing location, amazing facilities very comfortable and quiet

    Stayed in April 2024

  • Reviewed: 5 June 2024

    8.0
    easy access to stay in Osaka
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Lower Bed
    • Stayed 2 nights

    the mens room when i stayed is in 7th floor but there was no lift to go to 7th floor, instead you have to get off 6th floor and go by stairs which is little bit unfortunate if you have a big luggage like i did.

    the location is super near from dotonbori and shisaibashi, the whole building is super good and clean. the locker has key access to open it. the shower room is like proper hotel i love it. you can get free sleeping mask, earplugs, razor, toothbrush.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 4 nights
    • Submitted via mobile

    They could have provided sanitizer in toilets, also toilets was not clean every time. They close the A/C after 11-12 am and open it agian around 4 pm.

    The location is just perfect, everything is well organized and quite.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    nice hostel
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    nothing can be complained

    good location with fare price

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    Excellent position, great staff, very nice and helpful, 8+ for me

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights

    Only the noise made at the check out time was an inconvenience as I had stayed more than one night and i wanted to sleep late.

    It was well placed in the center of Osaka, close to the Subway and the night life area. It was clean and very good service for the price.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 8 nights
    • Submitted via mobile

    Great location. The property was really clean.

    Stayed in March 2024

  • Reviewed: 26 May 2024

    10
    Heaven for Night Animals
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    nothin

    clubs near here will not allow you to waste your night, bar round the corner is fabulous, during the whole 2 nights in Osaka I had some great memories

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Amazing location, super clean and very helpful stuff. No brainer.
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights

    Amazing location, 5 minutes from the Namba station, super clean and quiet, the staff is super nice and very helpful! Totally recommend!

    Stayed in April 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location is near to Namba station.Dotonbori market is close by.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Great location and well-maintained
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly staff. My luggage was delivered in the wrong address then Acro staff is the one who called yamato for me.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    100% would book again
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 1 night
    • Submitted via mobile

    The dorms are not locked so there is nothing keeping unwanted visitors out. This wasn't an issue when I was there but I noticed that there was little security in that regard.

    The beds were comfortable and they provided lockers with key card access. The showers and facilities were incredibly clean and modern and they even provided free amenities such as toothbrushes and razors. The location, on Dontonbori street, was also convenient.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Amazing, definitely a 8.5/10!
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 2 nights

    The communal/ storage space could be bigger. It was a bit of a hassle opening my suitcase when other people are also opening theirs, it got cramped and there are some maneuvering required

    The location is absolutely amazing, only a few minutes walk away from Dotonbori, plenty of restaurants and shops nearby

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Osaka Center
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 4 nights

    location is the best!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    location was really great, It’s in the dotonbori area and really close to the subway station. I had a really comfortable stay!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Great ho(s)tel at an amazing rate for the location and value
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 7 nights
    • Submitted via mobile

    It bothered me that check-in was strictly 3 P.M., even with beds already ready. This led to 15+ people just waiting in the lobby. Would not hurt to budge the check-in time a tiny bit, even like an hour/half hour. Additionally, it was very hard to quickly charge my phone as the capsule only had a usb port, which is kind of inconvenient. As these two things are very minor things, I cannot do anything else than give a 10.

    The hostel was really clean, both the capsules and the showers. You have a lot of space for important luggage & space to store the rest. The location is amazing, close to a very active area and many metro stops (Namba). The service was great: every day new towels or cleaning of capsule (on request).

    Stayed in May 2024

Showing 1 – 25

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