Was away from everything but was good for 1 night

Nice clean modern hotel. Staff very friendly and helpful

Stayed in June 2024

We chose poorly in ordering a hamburger in the restaurant and it was one of the worst I can ever remember having. Staff was nice and as we ordered it we did not complain, however it definitely was a disappointment.

Nice size room, they upgraded us to a larger one than reserved, and hotel is in a good location for getting to the cruise port. Staff very pleasant and helpful.

Stayed in May 2024

location is a challenge, a built far from the city. the hotel used to have a superb spa that is now closed. Pity

great room, very quiet. Good options for breakfast, and hotel staff very helpful

Stayed in May 2024

Really nothing

The size of the room was very generous

Stayed in May 2024

Location far from city center and noisy.

Very nice and quite large room. Very good breakfast. Fast wifi. Easy access and large parking area.

Stayed in May 2024

The lady at reception was not very helpful and we felt fobbed off as we had arrived earlier than checking time. Told to wait 3 hours for the room. 1/2 hour later I checked with another staff member on reception and she said our room was ready.

Clean modern and comfortable.

Stayed in May 2024

Nothing to point out

Good restaurant at the hotel and nice breakfast. I really enjoy the view from the hotel and the accommodation (We have stayed at the Suite Junior)

Stayed in May 2024

Nothing

Location, cleanliness and breakfast

Stayed in December 2023

Nothing

All excellent

Stayed in October 2023

Bed very uncomfortable

The room size

Stayed in October 2023

Location is quite far from city center

Very nice staff who was looking to my confort

Stayed in October 2023

Couldn’t get into the restaurant and there were no other dining options

Room was huge

Stayed in October 2023

Daniela was so amazing after we had a major flight delay. She arranged transportation from Ravenna train station to the hotel and made a dinner reservation for our group so that we were able to enjoy an amazing meal after our long journey.

Stayed in October 2023

A bit far from city center Trafic in front of hotel is important

Staff was really kind and effective with always a smile for customers. Parking is very big

Stayed in October 2023

There was no ease of finding transportation from the train station to the hotel. We were turned away from the restaurant and had to walk two blocks to get something to eat at night in an unfamiliar neighborhood. Also when I emailed about a shuttle to the port I was told there was none and I would have to book my own at my own expense. I found out there was hotel shuttles but you have to book a parking spot at the hotel. For a town that has a port for major cruise lines, they are not prepared.

I like the size of the room

Stayed in October 2023

We had dinner at the restaurant one night - it was OK, not great, but one of our more expensive dinners in Italy strangely enough. Breakfast offered many sweet and savory choices including eggs and Italian bacon and a very pleasant, hardworking staff. The coffee in carafes wasn't very good, but then we realized you could ask for espresso and cappuccino. The hotel doesn't look great on the outside - no landscaping to speak of. Not much within easy walking distance.

Our room was large with a very comfortable king size bed, 2 chairs, desk, beautiful big window across the back wall with curtains that fully closed. There was a large closet and plenty of other storage. The bathroom had a big shower and a small countertop around the sink to put things. We used their laundry service and it was fine. Plenty of free parking and one electrical charging station.

Stayed in October 2023

Breakfast room and morning routine follows more a practical approach to serve bigger groups than to create a cosy or warm atmosphere for individual tourists or couples.

The modern hotel offers all you need for a comfortable stay. The room was very spacious and well equipped with lots of storage room. The reception staff was very welcoming and professional. Last but not least the hotel offers a big parking lot. The breakfast offers you all you need for a good start into the day.

Stayed in September 2023

Restaurant did not open until 7:00 pm. We arrived around 5:00 pm feeling very tired and hungry After travelling all day. We had to grab a taxi and go into City centre to find food.

We were satisfied with the facilities.

Stayed in October 2023

Front desk receptionist at check-in a little rude and not very informative.

Cleanliness

Stayed in September 2023

Nothing particularly

It was clean, fresh and modern. Staff were very welcoming and helpful.

Stayed in September 2023

The location for what we needed was good (getting on a cruise) but if we'd been staying more nights without a car it would have been a problem. Getting taxis is seemingly impossible, the hotel had private transfers to the port organised but hadn't picked up my email asking for a taxi to the port. Luckily they still had space in an earlier transport so it all ended up ok.

Hotel was nice, the food was good, room was nice, good selection of wine etc.

Stayed in July 2023

It's quite far from everything. The hotel is standing little bit out of the old town of Ravenna. The furniture is moderately comfortable. For example, chairs are extremely hard.

There was comfortable bed and good breakfast. Also we liked parking our car right in front of the hotel.

Stayed in August 2023

breakfast

Stayed in August 2023

Breakfast service was overwhelmed morning of cruise. Was difficult to any food or drinks. This should be improved.

Hotel offered transport to cruise ship and offered secure parking for duration of cruise.

Stayed in July 2023