More comfortable mattresses would've been nice, & laundry facilities in room.

Loved the location, very close to one of the MTR lines!

Stayed in November 2024

Furniture are rather old and some things are not so well maintained. For example the cushioning on the seating area are quite badly stained.

The room were huge and everything you need is very much provided in the room. Clean sheets everyday when we return back after a long day.

Stayed in November 2024

The room is very old and get some bad smell from the carpet and the room is very cold even though try to increase temperature finally it can do only 26 degree Celsius. The other point is room is too dark, they have small lighting.

It is good location.

Stayed in October 2024

Good breakfast, and perfect location

Stayed in October 2024

Staff should be more polite

Value for money

Stayed in October 2024

Aging - particularly the bathroom. Very poor lighting, very noisy fan, stupid arrangement of the sliding shower screen. No power points beside bed for charging phone etc

Bed and pillows. Position great. Relatively low cost.

Stayed in October 2024

I have asked for iron for two days and I couldn’t get until i really followed up with the staff at the front desk.

Location was good and rooms are bigger

Stayed in September 2024

Interior a bit dated, but everything works properly and well-maintained.

Good location, clean

Stayed in August 2024

Yes

Stayed in July 2024

Since my last visit in 2023, the hotel has made a number of improvements: - there is now a ‘conciergerie’: 2 member of staff in charge of the left luggage (still no back room and therefore the entrance looks messy) and 3 member of staff acting as porters… before there was only 1 person and no porters) - there are now 2 lines at the reception for check-in and check-out (although a fair few clients just jump the queue) - bedroom is pristine clean: good size bathroom (need a refurb but still very good) + bed is much more comfortable due to the addition of a mattress topper (good night sleep even if you have a back problem) - the area seems to be much busier : there are now a large number of shops, restaurants etc. Apart from these, the hotel has maintained its cleanliness throughout and the staff is friendly, professional and very helpful. All in all, I am happier with my stay this time around and would definitely recommend the Regal Kowloon hotel.

Stayed in August 2024

The soundproofing in my room doesn't seem to be very effective, nothing more.

Kind size bed is my favorite, along with the C-shaped chair that placed next to the nightstand.

Stayed in August 2024

The ladies at the reception desk are curt and unfriendly, the key card almost always doesn’t work , it was such an inconvenience going back to reception everyday for 4 days . Service was not good in this hotel. No sitting areas at the lobby for senior citizens or PWD unlike other big hotels.

The location for me is a plus for this hotel, near the train station , some restaurants , convenience stores and malls. The room for me is sufficient for our needs and I find it comfortable and the cleaning lady is really nice.

Stayed in July 2024

Staff need to be more friendly and being in the hospitality business they need to SMILE more(Mr Jelly at the reception).Very hard flush button in the toilet. Need to use force.

Hillary at the front desk was very professional and hospitable. She went above and beyond to make sure we had a comfortable stay.Housekeeper was friendly too.Excellent location,close proximity to the harbour front, shopping,dining and MTR.

Stayed in June 2024

The room is too cramped

The location

Stayed in June 2024

House keeping was hit and miss and took several attempts to get the stuff we needed. Concierge on first day was of no help and told us to google everything ourselves. She didn't know of any tours, tourist attractions and restaurant recommendations or shopping districts. The concierge on second day was much better and was able to guide us how to get to tourist attractions.

Spacious room, comfy beds. Value for money. Very close to metro, easy to get around. Nice eating places near by and also recommend hotel's Italian restaurant.

Stayed in July 2024

There's no enough towel

Location was ok

Stayed in July 2024

What we didn’t like is that our requests were not attended. Like our complain that the safe in our room is not functioning they did nothing about it. We stayed for 3 nights but nobody went to our room to check about our complain. And i think it is so unbecoming for their staff to just ignore our request.😩

We like Regal Kowloon because of its location. So accessible to everything we need while on vacation.

Stayed in June 2024

There wasn't any basic utensils, fork and spoon in the room. Called housekeeping they told us to call reception, pushing us round and round just for a simple request. they told us they are not allowed to provide plastic utensils, anyway we are not expecting them to provide us with plastic ones, doesn't the hotel have metal utensils?

Location is great, Room is decent.

Stayed in July 2024

Bathroom quite old but it's ok

Nice staff, great location

Stayed in June 2024

We had an amazing stay at the Regal Kowloon Hotel. The hotel location is conveniently close to MTR stations, restaurants and tourist attractions. The rooms are clean and comfortable with a nice view of the city. The staff are very accommodating and helpful, especially Mr. Dennis Dulay who helped us with our stay, he is pleasant and hospitable. He made us feel welcomed and comfortable during our stay at the hotel. I highly recommend staying at Regal Kowloon Hotel, especially for families and/or big groups.

Stayed in June 2024

Our room was not properly clean everyday

Proximity to convenient store and resto as well as MTR

Stayed in June 2024

Low quality breakfast, very old settings, a little dirty

Good location, good for the money

Stayed in June 2024

The bathroom needs to be clean and renovated.

The location was excellent, close to public transport, supermarket etc

Stayed in April 2024

Location is good but facilities needs renovation

the service upon check-in is very poor It takes long time .

Stayed in April 2024