Nothing to dislike

Staff were fantastic, very helpful, especially when we required some assistance over a matter they went above and behind to resolve.

Stayed in November 2024

Breakfast disappointing

Lovely room and position.

Stayed in October 2024

Towels had small brown dots and black smudges

Area is great

Stayed in October 2024

We would like to have been shown to the rooms as it was dark and accomodation was in separate buildings

Very comfortable and spacious

Stayed in October 2024

Couldn’t get heating to work, but the staff sorted it. Found bed quite hard. Restaurant quite expensive

Location Ample parking Reasonably priced

Stayed in October 2024

Bed was a bit hard

Staff v helpful. Breakfast and dinner good

Stayed in October 2024

Nothing really

Good location. Very clean and the staff were very friendly. The breakfast was excellent and the dinning experience in the restaurant very good.

Stayed in October 2024

Bed needed new mattress. Very soft and tired. Decor and furniture a bit dated.

Location. Great staff and service.

Stayed in August 2024

Spacious room

Stayed in September 2024

nothing

room comfortable breakfast good dinner could have been alittle more choice

Stayed in September 2024

The building was older and there was quite a bit of noise from adjacent rooms late into the evening/ overnight which meant that it was not always easy to get to sleep. I have stayed here before and did not have this problem. They did offer for me to move rooms and were helpful.

The hotel room was nice, spacious with a 4-poster bed with a great view of the deer-park. There was ample parking and the overall location was nice with a good bar and restaurant.

Stayed in September 2024

We were satisfied.

Breakfast was plated, we prefer the buffet.

Stayed in September 2024

The room was too hot as the radiator seemed to be stuck on

Breakfast was good and the restaurant catered well for gluten free. The location was nice with the Charlecote park house and gardens on the doorstep. Was just a shame that the church was closed.

Stayed in September 2024

Location. Hotel was adequate for our stay . Food was good but limited choice

Stayed in September 2024

OK.

Stayed in September 2024

Would have been nice to provide water in room and handwashing also they don’t have many vegetarian options for breakfast

Very spacious comfortable bed

Stayed in September 2024

Wallpaper in our room was peeling and we were disturbed by apparently un-soundproofed noise from the room above. Restaurant menu was limited and pricy.

Staff were pleasant, polite and able to answer our queries. Breakfast was good and was hot but we felt that a little more choice would have been nice.

Stayed in September 2024

In the bathroom there was nowhere to put your toiletries, toothbrushes and paste other than on the washbasin itself - no shelf or rack - hence they would frequently get knocked over by the tap being moved from side to side to get hot or cold water. Likewise in the shower there was no rack for shampoo, conditioner, sponge etc. so you had to put them on the floor. There was also a rough hole in the wall above the basin presumably where there had once been a strip light, now replaced by an illuminated mirror. In the bedroom the windows opened but had a short cable attached preventing them from opening very far and secured by a lock. There was no key to release them however or open the window wider. On Sunday morning the Fire Alarm went off at 8 a.m. and sounded for a few minutes before it was turned off. Even though we were on the ground floor we would have not been able to escape a fire through the window. When we pointed this out at reception the desk clerk suggested we should smash the double glazed window in a real emergency. With what, and how to climb through shards of glass?!

The room was quite spacious and at our request we were allocated a room on the ground floor with walk-in shower. There were 2 bays in the car park near the entrance for disabled badge holders and we were always able to park there. Large comfortable bed. Pleasant view of the grounds to the rear . A safe, hair dryer and ample room for clothes storage. Meals were served in another building of the Charlecote Pheasant Hotel which is the other side of the carpark. Waiting staff were efficient and in many cases very friendly. We had two evening meals there which were quite good as was the self service breakfast.

Stayed in September 2024

Catered for dogs. Right next to Charlecote park. So convenient.

Stayed in August 2024

Alternative to scrambled egg ; warm croissants

Breakfast ok but unremarkable

Stayed in September 2024

Good location for local tourist hotspots ( Warwick and Stratford upon Avon )

Stayed in September 2024

Reception - One lady was quite rude and unhelpful to one of our group. The younger members of staff were absolutely fine. After all they are the first face people see on arrival. I will leave it at that.

Nice location and rooms were nice and clean, breakfast was good. Additional member of staff might have helped as staff through no fault of their own, were struggling a bit to keep up with demand.

Stayed in August 2024

Didn’t have

Didn’t have

Stayed in September 2024

Reception staff weren’t particularly friendly. The rest of the staff were. Thermostat in the shower didn’t work- so cold shower only reported this but no apology

Good location. Big attractive room. Attractive comfortable dining area

Stayed in September 2024