10, Cours Gambetta, 65000 Tarbes, France
#1 of 14 hotels in Tarbes
Guests' ChoiceBased on 81 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Annie
FranceThe design, the leisure room.
Stayed in May 2024
Reviewed: 9 April 2024
Victoria
United KingdomLiked everything
Very central and welcoming. Clean and contemporary design.
Stayed in April 2024
Reviewed: 5 April 2024
Roland
GermanyHard to say. the gym could have been bigger, but the fact that there were newer and better devices is compensating. I wouldnt say i didn't like but it's a pitty that the hotel doesnt have a spa/ sauna/ relaxation area, This would make the hotel unbeatable. Ok: one thing could be improved, the ceiling shower gives you some cold drops on your head when you use the hand shower :)
The breakfast was OK for what the normal hotels in the area are offering. The coffee was quite good, not perfect but good for what you can get in the are. There were several things one could choose at the breakfast so, in general, it was OK. The staff in the restaurant was also nice, polite and pleasant. Of course, everything spotless. The gym was a pleasant suprise. I found newer and better sport devices. It is a pity that the room is small. However, this is a plus! Well done! A special remark for the rooms: they look excellent. The layout and the design of the room with the glass walls bathroom and the shower next to the bathtub is very pleasant. The architect did a good job. THe rooms look special, in the good way
Stayed in April 2024
Reviewed: 21 February 2024
Tim
FranceThe bedroom was too hot. I was unable to alter the temperature. It was like the control did not actually control anything.
Breakfast was good if a little on the pricey side
Stayed in February 2024
Reviewed: 9 January 2024
Sophia
PortugalAlways well received by friendly staff.
Stayed in January 2024
Reviewed: 2 December 2023
Helen
United KingdomIt is a bit overpriced imo
So clean, smelled amazing, v comfy beds and really helpful staff
Stayed in September 2023
Reviewed: 19 November 2023
Sophia
PortugalVery friendly and helpful staff. I had communicated with the property through the chat function and they replied immediately. The room was clean and quiet. Very comfortable bed. Cozy atmosphere.
Stayed in November 2023
Reviewed: 8 October 2023
Louise
IrelandGreat location. Did not have time for breakfast. Staff were very helpful and friendly. Clean and very comfortable
Stayed in October 2023
Reviewed: 7 October 2023
Andrei
RomaniaThe Breakfast is not so good but expensive
Large Room Glass Bathroom Quality Material used
Stayed in October 2023
Reviewed: 2 October 2023
Christian
United StatesYoung female receptionist not helpful and not knowing about making a call to the USA.
Clean
Stayed in October 2023
Reviewed: 2 October 2023
Neil
United StatesPoor functioning electronic door locks made check in take longer.
Location. Comfortable room and bed.
Stayed in October 2023
Reviewed: 17 September 2023
Monty
CanadaNice large room, room service and the lobby bar were quite good.
Stayed in September 2023
Reviewed: 28 August 2023
Margaret
IrelandNa
Cleanliness friendliness central location
Stayed in August 2023
Reviewed: 21 August 2023
James
United KingdomBreakfast somewhat limited, no bananas
Well located, comfortable supportive staff9
Stayed in August 2023
Reviewed: 4 July 2023
Jeffrey-chieh-hao
FranceThe total transparency of the bathroom and lack of privacy with no white curtain
The Location, the size of the room, the design and the parking space
Stayed in July 2023
Reviewed: 2 July 2023
Geoffrey
United KingdomVery comfortable room, friendly staff
Stayed in July 2023
Reviewed: 16 June 2023
Richard
AustraliaA very large comfortable King size bed
Stayed in June 2023
Reviewed: 4 June 2023
John
United KingdomThe Elevator broke down with use in it. But the staff member who was on resption got use out. And we have to state was amazing. Breakfast was not worth the extra money. When there are Café close by. At a fraction of the cost
Close to the town centre Also Visiting Lourds was east travel from the Hotel. If you vist Lourds look out for the Free Parking along the lefthand side of the River
Stayed in May 2023
Reviewed: 21 May 2023
Antonio
IrelandElevators were out of order
Cleanliness
Stayed in May 2023
Reviewed: 5 February 2023
Steven
United Stateshard to park
very contemporary wonderful bathroom
Stayed in January 2023
Reviewed: 22 October 2022
Paula
United Kingdomno complaints
clean
Stayed in September 2022
Reviewed: 29 September 2022
Denise
FranceThere was a bad smell in reception area, like sewage, luckily didn't extend to floors or rooms. It was a continuous smell throughout our 3 night stay.
Location and facilities fabulous. Staff really friendly and helpful.
Stayed in September 2022
Reviewed: 8 August 2022
Didier
Francesa situation
Stayed in August 2022
Reviewed: 31 July 2022
Christopher
United KingdomLack of signage at the car park entrance
Everything except the bathroom! A designers dream, however, totally impractical!
Stayed in July 2022
Füssen, Germany
Toronto, Canada
Arraial do Cabo, Brazil
Lenzkirch, Germany
Rincon, Puerto Rico
Cochem, Germany
Florianópolis, Brazil
Yarra Glen, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content