The building from the outside was nice but could do with livening up a bit inside quite drab to be honest and although the room was quite comfy they were very stingy with the coffee, sweetener and milk.

Most the staff were friendly specially the blonde girl on reception she was lovely. Made a big fuss over our 12 month old son and couldn’t do enough for us and was very warm and friendly.

Stayed in May 2024

Room was uncomfortably warm at night. Reception took a very long time to bring up extra things to the room. Breakfast was a little disappointing; considering where they are located I'd be surprised if they couldn't source some good quality local ingredients.

Great location with Stratford not too far away. Very dog friendly and plenty of space in their adjacent field to let them stretch their legs - the dog bed and treats were well received! Staff were very friendly.

Stayed in May 2024

It was an extremely pleasant stay, and I would say good value for money. However, one thing that really let it down, was the bed in the room, it didn't seem to stay together, and my partner kept falling down the middle, so it did not make for a nice comfortable sleep, I'm afraid, and would be something that would put us of staying again. If this was looked into, we would be more than happy to stay again.

Location - good , grounds lovely, staff great, room clean.

Stayed in April 2024

The extensive grounds are lovely - we had a walk around them but the gardens and lawn areas just need a little attention to tidy them up. We have had so much rain lately that it has been hard on gardeners, so I expect with some dry weather, this will be attended to.

The hotel is in a perfect location for visiting Stratford and Warwick and it is surrounded by beautiful villages. It is right by Charlecote National Trust. We had an evening meal at the hotel which was very tasty and well-presented. The breakfast was good value for money.

Stayed in May 2024

Peaceful with bar and restaurant on site

Stayed in March 2024

The shower was not very hot. We had to draw the curtains for privacy as we had a downstairs room without net curtains or privacy glass, so that was quite disappointing.

Great location. Very clean. Good breakfast. Friendly staff.

Stayed in May 2024

Limited meal menu.

Very relaxed.

Stayed in May 2024

Lots of room

Nice area

Stayed in April 2024

Drinks were pricey but expected

Lovely location and setting room was fantastic clean and cosy

Stayed in March 2024

I had gone to great lengths during the booking process to ensure we had two rooms with larger beds. On checking in this was no longer the case as room allocation had been changed and initially I was told moving was not possible due to being “fully booked”. However when some pressure was applied rooms were finally allocated to our original request. However I do not understand how they can have been fully booked when I was literally bombarded with emails prior to check in offering room upgrades for an extra £100 a night! The staff service at the bar during the afternoon was poor to say the least and breakfast was a shambles. The majority of the morning staff are young and inexperienced so I would respectfully suggest this aspect could do with some training and improvement in order to achieve a much better guest experience.

The evening meal was excellent, staff service at this evening dinner was very good

Stayed in April 2024

However, I dined in the restaurant for dinner on two consecutive evenings with friends. The first evening the service was very good and food too, albeit a limited menu generally, and without the option of cheese and biscuits. On the second evening, the service was poor. One member of staff in particular verging on rude, and definitely in the wrong job. My friend ordered the risotto, only to be disappointed.

This was a return visit to the Charlecote Pheasant, and a first for my dog, who was made welcome. The location of the Charlecote Pheasant is excellent, and the peace and tranquility it brings with it. Yes, it’s a little tired in places, but our room was very cosy and comfortable, with a lovely view of the garden.

Stayed in April 2024

Too quiet, not much to do.

The hotel was in a good location but not much around it. There is National park but was expensive to go in. The decor of the hotel was outdated but comfortable and clean. The room was a nice size. The food was nice in the bar area but expensive compared to restaurants. Stratford upon Avon is 5 miles away and was lovely place to visit.

Stayed in March 2024

Shower had no pressure and was only giving cold water. We didn't have time to report and change rooms.

Room was nice and secluded - very spacious.

Stayed in March 2024

Thought we were booked into actual historic bit of pub/ hotel so that was disappointing.

Good breakfast, evening menu reasonably priced. Room a little tired but decent size, in an annex not main building. Towels, toiletries all good. Reasonable distance to Stratford and surrounds, free parking. Staff friendly and efficient. Tea coffee facilities in room.

Stayed in April 2024

Could not provide a room which had not had pets stay in previously

The quaintness of the room, tea and coffee provided in room

Stayed in April 2024

The soaps were not as good as I would have expected, the bar food was advertised and there was NONE! so we had to use the expensive and limited restaurant menu with a very very grump waitress

The room was fantastic and a wonderful place

Stayed in April 2024

Variety and quantity of breakfast offering could have been improved. They seemed to have run out of certain items.

Room was good, location and period finishes to the property were excellent

Stayed in April 2024

Breakfast was short staffed ? milk orange juice bread pastries ran out Felt a bit hectic Felt like room not thoroughly cleaned Needed more attention to detail like only 1 glass and 1 biscuit for 2 Grounds needed a tidy up Our room looked onto waste pile of old mattress chairs etc rather an eyesore

Spacious room I believe we had an upgrade so nice to have lounge area Restaurant excellent meal though portion size small and a bit pricey

Stayed in April 2024

Slightly stuffy

Parking and location

Stayed in April 2024

Would expect two of everything in a twin room but only 1 set of towels, 1 decaf teabag.

Good location and lovely quiet setting.

Stayed in April 2024

Nothing i didn't like

Love the location close to my daughter's University campus at Moreton Morrell. Love it's perfect for the dogs, the room was big and there is a field outside to walk them.

Stayed in April 2024

Comfy beds and it was very clean.

Stayed in April 2024

Some parts of the hotel a little worn out like the bathroom and shower

Food was good Very clean Bedroom good size Staff very helpful Good location 15 minutes drive from Stratford

Stayed in April 2024

Room is a little dated, small tv which needed updating to receive all channels. Easy to do if you know how. I missed reception and ended up wandering around as not very well sign posted, and I wasnt the only one.

Great location for my purposes and also for sightseers. Great food in the restaurant too

Stayed in April 2024