320 - 324 North Promenade, Blackpool, FY1 2JG, United Kingdom
#215 of 249 hotels in Blackpool
Guests' ChoiceBased on 2173 hotel reviews
6.0Cleanliness
6.5
Comfort
6.6
Location
7.6
Facilities
6.2
Staff
7.5
Value for money
6.8
Free WiFi
6.8
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End of dialog contentReviewed: 14 June 2024
Toulson
United KingdomNothing
Fair
Stayed in June 2024
Reviewed: 13 June 2024
Keith
United KingdomThe hotel is a little bit tired . But for a budget hotel you can’t complain.
Location is good , with a tram stop outside the hotel. Food is excellent. The staff are very polite and helpful.
Stayed in June 2024
Reviewed: 13 June 2024
Sharon
United KingdomWas expecting a hand towel and a shower towel but only had one towel but wasn’t a problem as was only there 2 nights.
Location and price is excellent
Stayed in June 2024
Reviewed: 8 June 2024
Trevor
United KingdomShower,sink etc small.Only had single room so knew what it would probably have been like.
Food excellent.Bed was good. Dining area good.Staff very nice,
Stayed in June 2024
Reviewed: 7 June 2024
Sandra
United KingdomThe room it was very cold no heating on and no radiator in the bathroom
The food was delicious and the staff
Stayed in June 2024
Reviewed: 6 June 2024
Sophie
United KingdomThe first night the shower wouldn't heat up at all and it took 10 minutes for the hot water to come through hot in the sink. The second night, it heated up in 5 minutes. Then went cold about 20/25 minutes later, luckily I was finished. The kettle didn't work, tried to boil some water, it struggled then died WiFi doesn't work beyond the ground floor
The room was clean, bed was comfy. Hotel was clean
Stayed in June 2024
Reviewed: 6 June 2024
Howarth
United KingdomThe bed was comfy staff was nice just needs a few repairs to little things and maybe a fresh lock of paint
Stayed in June 2024
Reviewed: 4 June 2024
Jayne
United KingdomRoom needed up dating bathroom window wouldn't shut so very draughty. Whole hotel needs a fully makeover
The breakfast was really good staff very friendly & welcoming
Stayed in May 2024
Reviewed: 3 June 2024
Margaret
United KingdomThe corridor doors had no restrictions on them and banged to some tune. The kettle lead could not reach a plug and had to be placed on the floor to use.
The staff were helpful and pleasant at every point. We were half board which was great value. The food was lovely
Stayed in June 2024
Reviewed: 2 June 2024
Horscroft
United KingdomNo toilet paper
Good breakfast the room was cold no heating wasn't on
Stayed in May 2024
Reviewed: 1 June 2024
Tracey
United KingdomExtremely small lift so used the stairs. We were on 4th floor but only used the stairs to come down am and go up pm.
The beds were comfortable and room with a sea view not a bad size, good value for what it cost to stay. Good location and only 10 minute walk to the town.
Stayed in May 2024
Reviewed: 1 June 2024
Burgess
United KingdomWas very cold at night
Clean room friendly staff great views
Stayed in May 2024
Reviewed: 1 June 2024
Elke
United KingdomThe room wasnt very big and was nothing like the picture of the one that was shown
Comfy mattress, pillows werent comfy though. Quiet Nice hotel overall
Stayed in May 2024
Reviewed: 31 May 2024
Stephen
United KingdomThe room was very basic. TV hardly worked. Coffee in room wasn't replaced when used. Batl towel was not changed
The food was excellent. Staff were excellent and very helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Dana
United KingdomFurniture was broken in our room, the bathroom door was hard to open so made a noise everytime it was opened and closed but had to be shut as the bunk beds were outside the door and the light would shine through, bath no shower. Carpet was lifted at entrance to out room. Very basic, was ideal to just sleep if you knew you would be out most of the time.
Lift to the rooms, bar, bingo entertainment, towels, 2 pillows per bed, sea view, kettle
Stayed in May 2024
Reviewed: 30 May 2024
Zoe
United KingdomHad to get a bottom sheet after 12 as stains all over them got to the room the door was wedged open with chair with a towel on it. Only got 1 towel and was me and my daughter no soap dispensers wasn't allowed to order takeaway and take to room when my daughter was tired got woke up at 5an by kids in room and a fog constantly barking like it had been left alone
The staff where nice rooms comfortable and warm
Stayed in May 2024
Reviewed: 29 May 2024
Raimondas
United KingdomShower,Extra payment not shown on booking site. Location to far from centre.
Mostly nothing
Stayed in May 2024
Reviewed: 26 May 2024
Skye
United KingdomI didn’t like the fact we had no TV for two nights even though I told the receptionist and he told me he would come to our apartment within 10 minutes but he never attended.
We didn’t get a breakfast no did we get parking? So I believe my stay was out of 7 out of 10.
Stayed in May 2024
Reviewed: 25 May 2024
Anthony
United KingdomThe rooms need better cleaning no tollet brush nothing to wash your month when brushing teeth lift we’re not working
The breakfast good evening meal
Stayed in April 2024
Reviewed: 24 May 2024
Ian
United KingdomShower to small if u a big person not a chance when maids clean your room while u out they don't do a full job please rooms are not locked when they leave
Breakfast OK plenty to choose from
Stayed in May 2024
Reviewed: 23 May 2024
Russell
United KingdomComfortable
Stayed in May 2024
Reviewed: 23 May 2024
Anslik
United KingdomNo toilet paper in room no bin in room and no toiletries in the room
Excellent
Stayed in May 2024
Reviewed: 22 May 2024
Lesley
United KingdomNo plugs near bedside had to get extension from reception for CPAP machine I need for sleeping.Television didn't work .Sent someone up to fix it bug still didn't work
Good clean room with good size bathroom.Neat and tidy
Stayed in May 2024
Reviewed: 21 May 2024
Samantha
United KingdomNo reception staff on arrival. No timings given for breakfast.
The location.
Stayed in May 2024
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