320 - 324 North Promenade, Blackpool, FY1 2JG, United Kingdom
#218 of 251 hotels in Blackpool
Guests' ChoiceBased on 2141 hotel reviews
5.9Cleanliness
6.5
Comfort
6.6
Location
7.6
Facilities
6.2
Staff
7.5
Value for money
6.7
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Margaret
United KingdomThe corridor doors had no restrictions on them and banged to some tune. The kettle lead could not reach a plug and had to be placed on the floor to use.
The staff were helpful and pleasant at every point. We were half board which was great value. The food was lovely
Stayed in June 2024
Reviewed: 2 June 2024
Horscroft
United KingdomNo toilet paper
Good breakfast the room was cold no heating wasn't on
Stayed in May 2024
Reviewed: 1 June 2024
Tracey
United KingdomExtremely small lift so used the stairs. We were on 4th floor but only used the stairs to come down am and go up pm.
The beds were comfortable and room with a sea view not a bad size, good value for what it cost to stay. Good location and only 10 minute walk to the town.
Stayed in May 2024
Reviewed: 1 June 2024
Burgess
United KingdomWas very cold at night
Clean room friendly staff great views
Stayed in May 2024
Reviewed: 1 June 2024
Elke
United KingdomThe room wasnt very big and was nothing like the picture of the one that was shown
Comfy mattress, pillows werent comfy though. Quiet Nice hotel overall
Stayed in May 2024
Reviewed: 31 May 2024
Stephen
United KingdomThe room was very basic. TV hardly worked. Coffee in room wasn't replaced when used. Batl towel was not changed
The food was excellent. Staff were excellent and very helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Dana
United KingdomFurniture was broken in our room, the bathroom door was hard to open so made a noise everytime it was opened and closed but had to be shut as the bunk beds were outside the door and the light would shine through, bath no shower. Carpet was lifted at entrance to out room. Very basic, was ideal to just sleep if you knew you would be out most of the time.
Lift to the rooms, bar, bingo entertainment, towels, 2 pillows per bed, sea view, kettle
Stayed in May 2024
Reviewed: 30 May 2024
Zoe
United KingdomHad to get a bottom sheet after 12 as stains all over them got to the room the door was wedged open with chair with a towel on it. Only got 1 towel and was me and my daughter no soap dispensers wasn't allowed to order takeaway and take to room when my daughter was tired got woke up at 5an by kids in room and a fog constantly barking like it had been left alone
The staff where nice rooms comfortable and warm
Stayed in May 2024
Reviewed: 29 May 2024
Raimondas
United KingdomShower,Extra payment not shown on booking site. Location to far from centre.
Mostly nothing
Stayed in May 2024
Reviewed: 26 May 2024
Skye
United KingdomI didn’t like the fact we had no TV for two nights even though I told the receptionist and he told me he would come to our apartment within 10 minutes but he never attended.
We didn’t get a breakfast no did we get parking? So I believe my stay was out of 7 out of 10.
Stayed in May 2024
Reviewed: 25 May 2024
Anthony
United KingdomThe rooms need better cleaning no tollet brush nothing to wash your month when brushing teeth lift we’re not working
The breakfast good evening meal
Stayed in April 2024
Reviewed: 24 May 2024
Ian
United KingdomShower to small if u a big person not a chance when maids clean your room while u out they don't do a full job please rooms are not locked when they leave
Breakfast OK plenty to choose from
Stayed in May 2024
Reviewed: 23 May 2024
Russell
United KingdomComfortable
Stayed in May 2024
Reviewed: 23 May 2024
Anslik
United KingdomNo toilet paper in room no bin in room and no toiletries in the room
Excellent
Stayed in May 2024
Reviewed: 22 May 2024
Lesley
United KingdomNo plugs near bedside had to get extension from reception for CPAP machine I need for sleeping.Television didn't work .Sent someone up to fix it bug still didn't work
Good clean room with good size bathroom.Neat and tidy
Stayed in May 2024
Reviewed: 21 May 2024
Samantha
United KingdomNo reception staff on arrival. No timings given for breakfast.
The location.
Stayed in May 2024
Reviewed: 17 May 2024
Keith
United KingdomNo entertainment
The President never fails to impress, so friendly staff, clean and comfortable rooms, excellent location, right on a tram station. The food is cooked to near perfection (melt in the mouth meats), with 3 choices of evening dinner
Stayed in May 2024
Reviewed: 14 May 2024
Drew
United KingdomAll was fine
Pleasant budget room. Great location Dog friendly was important.
Stayed in May 2024
Reviewed: 11 May 2024
Nicola
United KingdomAlthough there was lifts, the we still had to walk down and up some stairs to get to our room which was a bit difficult with a buggy.
Really lovely stay for me and my 2 kids. Food was amazing! And sea view dining room was lovely
Stayed in April 2024
Reviewed: 10 May 2024
Kevin
United Kingdomlittle things in the room.no coat hooks,no heating no toilet brush,tv not working,coffee not replenished.towels not changed.
Good breakfast with very pleasant person in charge.the plates were not big enough,more like tea plates.
Stayed in May 2024
Reviewed: 10 May 2024
Anthony
United KingdomWhen we first got there to check in it took the security guard 15mins to answer the bell I kept ringing it for attention. We didn't get breakfast as we was not told the times etc...
Room was clean and tidy. Bed was comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
Darren
United KingdomPlace was messy. Dirty coffee mugs and crisp packets left by the entrance. Stairs badly needed a hoover.
Breakfast was good.
Stayed in May 2024
Reviewed: 7 May 2024
Phoebe
United KingdomNot the cleanest of places, grime around the bathroom. The shower was very low pressure and mostly cold! Cleaners were very loud in the mornings in the rooms around us! We got stuck in the lift in the hotel! As did other people during our stay! Avoid the lift!
Not too far from town
Stayed in May 2024
Reviewed: 4 May 2024
Sandra
United KingdomI couldn't get an evening meal and, for part of the trip the lift wasn't working.
I liked the coffee and bar area and everything was clean and reasonably priced.
Stayed in May 2024
Mullion, UK
Clisson, France
Aurora, USA
Wagrain, Austria
Sun City Center, USA
Perisher Valley, Australia
Boca Chica, Dominican Republic
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content