Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2AT, United Kingdom
#27 of 60 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5814 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 17 July 2024
Adele
United KingdomCar parking is a lottery. Lucky I managed to get a space. It’s first come, first served.
The room was lovely, bit hot but that was ok. Breakfast was very nice and reception staff were incredibly helpful. Thank you. I will stay here again.
Stayed in July 2024
Reviewed: 17 July 2024
Kirsty
United KingdomRoom above vents from kitchen? Room smelt a bit of fried food
Friendly staff early check in.
Stayed in July 2024
Reviewed: 17 July 2024
Paula
United KingdomDoor kept beeping Fire alarm went off at 8 am so we were all outside
Handy location
Stayed in July 2024
Reviewed: 16 July 2024
Gillian
United KingdomBathroom dated. Car parking limited.
Great location. Free car charging for electric Vehicles.
Stayed in July 2024
Reviewed: 16 July 2024
Tony
United KingdomAll good
Location
Stayed in July 2024
Reviewed: 15 July 2024
Julie
United KingdomI had to get up early to take my Daughter for her gown, so unfortunately missed out on what my partner and mother informed me was a good breakfast
Good location for Daughter's Graduation
Stayed in July 2024
Reviewed: 15 July 2024
Kelly
United KingdomParking was limited. Small car park at back, and difficult to find alternative street parking
Location great, and rooms lovely
Stayed in April 2024
Reviewed: 15 July 2024
Gillian
United KingdomParking options are limited
Clean, comfortable and welcoming hotel in a good location for visiting Jesmond based family and getting into town.
Stayed in July 2024
Reviewed: 15 July 2024
Kaytbee
United KingdomThe hotel is a little dated in it's decor, mostly in the bathroom. Noise also travels whether inside the hotel itself or from the outside, just in case you're a light sleeper like me!
Great price for this hotel and can't fault the cleanliness. The shower was powerful and bed was very comfy with a good choice of pillows to choose from. It's a 30 minute walk or 10 min bus ride into Newcastle itself and the bus stop is a stones throw from the hotel. There is free parking on site as well which was handy for us.
Stayed in July 2024
Reviewed: 14 July 2024
Robson
United KingdomSlightly dated in places, bathroom suite could do with modernising. Noisy door next to room but that is luck of the draw when you get the room.
Good location. Clean room with decent facilities as advertised.
Stayed in July 2024
Reviewed: 14 July 2024
A
GibraltarFire alarm at 8am. Bathroom cleaning was not up to scratch.
Comfortable rooms, handy location, fair value.
Stayed in July 2024
Reviewed: 13 July 2024
Sharon
United KingdomNice breakfast
Stayed in June 2024
Reviewed: 13 July 2024
Helen
United KingdomMost of the staff were very helpful especially Rachel who was was excellent. I was distressed at not being able to park after an 8 hr journey and she arranged for the doorman to move his car so that I could park. I was incredibly grateful to her especially as the receptionist had been very dismissive and showed no compassion with my situation at all. The room was great, big with a very comfortable bed. Food was good.
Stayed in July 2024
Reviewed: 13 July 2024
Hemant
United KingdomParking is a hit and miss very limited on space.
Thank you, Zoe, Rachel, and the man in the Grey suit. The staff were very helpful. Got upgraded to a very nice room. Thank you and appreciated:) I look forward to staying there again soon.
Stayed in July 2024
Reviewed: 13 July 2024
Jean
United KingdomLift was dodgy Parking was a nightmare. Most people found the toaster difficult to use.
Breakfast 7/10 Lovely comfortable room. Towels and bedding excellent.
Stayed in July 2024
Reviewed: 12 July 2024
Cath
United KingdomRoom furniture tired, drawers sticking, lamps missing fixings, curtains missing hooks, bathroom light wasn't working but team fixed that. Doors had bleeping alarms which went off on other doors continously which was annoying.
Good location, spacious room, comfortable bed and decent shower also modern reception area.
Stayed in July 2024
Reviewed: 12 July 2024
Sarah
United KingdomAttention to detail in room was poor, tiles in bathroom on floor all broken, marks all over the coving which would probably of just cleaned off with a cloth.
Stayed in July 2024
Reviewed: 12 July 2024
Clare
United KingdomCustomer car park is tiny and it appears the staff park in it I was told it’s first come first serve however we were lucky to find a space in the street but others weren’t as lucky we had a baby with us too and lots of stuff to move
Great location for airport
Stayed in July 2024
Reviewed: 12 July 2024
Simon
United Kingdomgreat location, good food.
Stayed in July 2024
Reviewed: 12 July 2024
Kennedy
United KingdomFacilities were very good Food was delicious Staff were friendly and attentive
Stayed in July 2024
Reviewed: 11 July 2024
Patricia
United KingdomNothing
Friendly efficient staff, we had a room which was lovely and quiet.
Stayed in July 2024
Reviewed: 10 July 2024
Elaine
United KingdomNo water in the room, beds were not the most comfortable. Very loose tap in bathroom.
Spacious rooms and decent bathroom. Pleasant staff and breakfast was lovely.
Stayed in July 2024
Reviewed: 10 July 2024
Andrew
United KingdomCosy room away from the main noisy bar area. Squeaky clean room and bathroom and a tub to have a soak in. All in all a very pleasant stay.
Stayed in June 2024
Reviewed: 10 July 2024
Rebecca
United KingdomNothing
Excellent location. Great staff.
Stayed in July 2024
Reviewed: 9 July 2024
Ian
United Kingdomwe were lucky, as the local students were on their summer holidays, which made the road quieter.
oldie worldy building, friendly staff, comfy bed, huge bathroom, car parking available. If bars and night life are your thing then it is ideally placed.
Stayed in July 2024
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