9 Xiang Gang Zhong Lu, Shinan District, 266071 Qingdao, China
#3 of 38 hotels in Qingdao
Guests' ChoiceBased on 128 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 10 November 2024
Julian
United Kingdomhad one breakfast. not as good as I had hoped. Only one man in charge of everyone making coffee! long queue. no bar in the hotel which seemed strange. hotel looked a little tired.
. good location. friendly staff were great.
Stayed in November 2024
Reviewed: 7 November 2024
Yong
New ZealandI stayed at the Shangri-La Hotel near 5-4 Square in Qingdao, and I was truly impressed by the exceptional service. It wasn’t just one or two staff members who stood out, but rather every team member was friendly, attentive, and made us feel genuinely welcome. They quickly and efficiently handled all our requests, creating a very warm and comfortable experience. I’ve stayed at many 5-star hotels, but this is the first time I’ve felt compelled to write a letter of appreciation. My sincere thanks to the hotel management and staff for their outstanding service.
Stayed in November 2024
Reviewed: 5 November 2024
Tjenharto
IndonesiaNo sea view
Clean hotel & good location
Stayed in November 2024
Reviewed: 27 October 2024
Georgina
CanadaHaving more customer care personnel fluent in English would be wonderful but they were very nice and extremely helpful especially when both of us didn’t understand each other 😄
Excellent location, excellent customer care and service
Stayed in October 2024
Reviewed: 22 October 2024
Richard
United StatesEVERYTHING was great.
The very best thing was the staff. They were always happy, always extra helpful. Just great! The desk staff all spoke English quite well. All staff throughout the hotel spoke a few English words or knew how to use a translator on their phone effectively. Desk staff arranged a taxi for me at a precise time and made sure the driver knew where to take me. Next best was location. Easy walk to a fun tourist-friendly area on the waterfront. Overall quality of the room and hotel is excellent, as should be expected of a hotel of this quality.
Stayed in October 2024
Reviewed: 21 October 2024
Hirsch
United StatesBreakfasts food is good. However there are no small tables so that we have to share a large table with strangers.
Large room with complementary water and drinks, and fresh fruit.
Stayed in September 2024
Reviewed: 20 October 2024
Madina
South KoreaA little cold -> or we failed to turn the hit on 😅
It’s clean, great location, polite and helpful staff
Stayed in October 2024
Reviewed: 14 October 2024
Ward
United StatesExcellent location, easy to enjoy walking to waterfront and shopping. Mary at the front, and Doris Yang the service manager deserve special thanks for exceptional hospitality .
Stayed in October 2024
Reviewed: 13 October 2024
Wong
New ZealandAir-con. Not cold.
It's a very nice five-star hotel. Staffs were helpful. Great location.
Stayed in September 2024
Reviewed: 26 September 2024
Mathias
GermanyWe spent 5 nights at the Shangri-La Qingdao in the Valley Wing and were absolutely delighted! The service was exceptional – the staff were always incredibly attentive and took care of all our needs right away. Our room was spacious, comfortable, and impeccably clean. The breakfast offered a wide variety and was excellent in both quality and taste. The swimming pool and other hotel facilities exceeded our expectations. What truly sets this hotel apart is the staff: always friendly, helpful, and professional. We felt thoroughly welcomed and well taken care of throughout our stay. We highly recommend this hotel and are already looking forward to our next visit!
Stayed in September 2024
Reviewed: 26 September 2024
Mathias
GermanyWe spent 5 nights at the Shangri-La Qingdao in the Valley Wing and were absolutely delighted! The service was exceptional – the staff were always incredibly attentive and took care of all our needs right away. Our room was spacious, comfortable, and impeccably clean. The breakfast offered a wide variety and was excellent in both quality and taste. The swimming pool and other hotel facilities exceeded our expectations. What truly sets this hotel apart is the staff: always friendly, helpful, and professional. We felt thoroughly welcomed and well taken care of throughout our stay. We highly recommend this hotel and are already looking forward to our next visit!
Stayed in September 2024
Reviewed: 26 September 2024
Vittorio
Hong KongFew english speakers staff
Stayed in September 2024
Reviewed: 7 September 2024
Karthik
IndiaLocation, breakfast spread, room size, overall look and feel of the hotel and most importantly service from the staff. The manager, Annie was also very polite, kind and helped me out with my checkout
Stayed in September 2024
Reviewed: 26 July 2024
Richard
NetherlandsDinner buffet
Very nice breakfast
Stayed in June 2024
Reviewed: 4 July 2024
Shailendra
IndiaVery good location and very good room size. Staff was very cooperative. Breakfast spread was excellent.
Stayed in June 2024
Reviewed: 27 June 2024
Chun
SingaporeVariety of breakfast available.
Breakfast and location is Great.
Stayed in June 2024
Reviewed: 23 June 2024
Nancy
AustraliaNothing
Everything about our stay was amazing, we felt at home, staff were super friendly and helpful, always there for you. The buffet breakfast and dinner were exceptional, so many varieties and chefs cooked fresh and served as per requests. I would like to highlight the great service provided by Valley wing manager Kenta Goto, his professionalism, commitment to serve, respectful mannerism, especially his humanity in treating all guests as individuals are truly commendable. Thank you, Goto and all staff in Shangri- La, we will see you soon!
Stayed in June 2024
Reviewed: 17 June 2024
Gwee
SingaporeNC
Breakfast is excellent and lounge is good.
Stayed in June 2024
Reviewed: 10 June 2024
Kirsty
United KingdomSometimes breakfast felt a little unorganized with a lot of tables to be cleared before we were able to be seated.
Location was great, good selection for breakfast and the room was really comfortable!
Stayed in June 2024
Reviewed: 3 June 2024
Ajay
IndiaBreak was spread over beautifully but we couldn't get chance to enjoy the range as we were late foe breakfast and it was closed with in ten minutes it our arrival to the restaurant
Stayed in May 2024
Reviewed: 30 May 2024
Teck
SingaporeNothing
Near everything and super convenient
Stayed in May 2024
Reviewed: 26 May 2024
Leslie
Hong KongPillow not v comfortable.
Excellent location. It's the first time I went to Qingdao. No problem in finding the hotel. With the big shopping just within 3 minutes walk, everything is so handy.
Stayed in May 2024
Reviewed: 23 May 2024
Clara97
CanadaMore staffs for guidance .
Only feel short of staffs in the lobby to find the route to restaurant.
Stayed in May 2024
Reviewed: 22 May 2024
Wang
NetherlandsThe curtains did not black out the room entirely so we woke up to lights early in the morning (not too bad). The 2 small swimming pools did not have proper massage waves.
Very good location - right next to the metro exit and beside a big shopping mall where we had many meals. May (the?) 4th Square is also a good starting point of walking toward the old town and seaside tourist attractions. The service was impeccable. We stayed there twice and each time got a room with a good view. The complementary tea bags were of good quality and delicious too.
Stayed in May 2024
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