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Reviews of Shangri-La Qingdao - May Fourth Square

9 Xiang Gang Zhong Lu, Shinan District, 266071 Qingdao, China

#3 of 38 hotels in Qingdao

Guests' Choice

Review score

Based on 128 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 10 November 2024

    8.0
    happy. perfect for my short stay in Qingdao.
    • Leisure trip
    • Group
    • Deluxe King Room - City Wing
    • Stayed 3 nights

    had one breakfast. not as good as I had hoped. Only one man in charge of everyone making coffee! long queue. no bar in the hotel which seemed strange. hotel looked a little tired.

    . good location. friendly staff were great.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - City Wing
    • Stayed 3 nights

    I stayed at the Shangri-La Hotel near 5-4 Square in Qingdao, and I was truly impressed by the exceptional service. It wasn’t just one or two staff members who stood out, but rather every team member was friendly, attentive, and made us feel genuinely welcome. They quickly and efficiently handled all our requests, creating a very warm and comfortable experience. I’ve stayed at many 5-star hotels, but this is the first time I’ve felt compelled to write a letter of appreciation. My sincere thanks to the hotel management and staff for their outstanding service.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - City Wing
    • Stayed 1 night
    • Submitted via mobile

    No sea view

    Clean hotel & good location

    Stayed in November 2024

  • Reviewed: 27 October 2024

    9.0
    Definitely will come back for another visit
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - City Wing
    • Stayed 5 nights
    • Submitted via mobile

    Having more customer care personnel fluent in English would be wonderful but they were very nice and extremely helpful especially when both of us didn’t understand each other 😄

    Excellent location, excellent customer care and service

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Top quality hotel made comfortable and easy for an English-speaking guest.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - City Wing
    • Stayed 2 nights

    EVERYTHING was great.

    The very best thing was the staff. They were always happy, always extra helpful. Just great! The desk staff all spoke English quite well. All staff throughout the hotel spoke a few English words or knew how to use a translator on their phone effectively. Desk staff arranged a taxi for me at a precise time and made sure the driver knew where to take me. Next best was location. Easy walk to a fun tourist-friendly area on the waterfront. Overall quality of the room and hotel is excellent, as should be expected of a hotel of this quality.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - City Wing
    • Stayed 1 night
    • Submitted via mobile

    Breakfasts food is good. However there are no small tables so that we have to share a large table with strangers.

    Large room with complementary water and drinks, and fresh fruit.

    Stayed in September 2024

  • Reviewed: 20 October 2024

    9.0
    It was comforting experience, we will definitely choose it again
    • Leisure trip
    • Family with young children
    • Deluxe King Room - City Wing
    • Stayed 2 nights
    • Submitted via mobile

    A little cold -> or we failed to turn the hit on 😅

    It’s clean, great location, polite and helpful staff

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    second time here
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - City Wing
    • Stayed 3 nights
    • Submitted via mobile

    Excellent location, easy to enjoy walking to waterfront and shopping. Mary at the front, and Doris Yang the service manager deserve special thanks for exceptional hospitality .

    Stayed in October 2024

  • Reviewed: 13 October 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Premier King Room - Valley Wing
    • Stayed 3 nights

    Air-con. Not cold.

    It's a very nice five-star hotel. Staffs were helpful. Great location.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    An amazing stay at the Valley Wing of Shangri-La Qingdao!
    • Leisure trip
    • Couple
    • Valley Wing Deluxe Grand King
    • Stayed 1 night
    • Submitted via mobile

    We spent 5 nights at the Shangri-La Qingdao in the Valley Wing and were absolutely delighted! The service was exceptional – the staff were always incredibly attentive and took care of all our needs right away. Our room was spacious, comfortable, and impeccably clean. The breakfast offered a wide variety and was excellent in both quality and taste. The swimming pool and other hotel facilities exceeded our expectations. What truly sets this hotel apart is the staff: always friendly, helpful, and professional. We felt thoroughly welcomed and well taken care of throughout our stay. We highly recommend this hotel and are already looking forward to our next visit!

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    An amazing stay at the Valley Wing of Shangri-La Qingdao!
    • Business trip
    • Couple
    • Deluxe King Room - City Wing
    • Stayed 4 nights
    • Submitted via mobile

    We spent 5 nights at the Shangri-La Qingdao in the Valley Wing and were absolutely delighted! The service was exceptional – the staff were always incredibly attentive and took care of all our needs right away. Our room was spacious, comfortable, and impeccably clean. The breakfast offered a wide variety and was excellent in both quality and taste. The swimming pool and other hotel facilities exceeded our expectations. What truly sets this hotel apart is the staff: always friendly, helpful, and professional. We felt thoroughly welcomed and well taken care of throughout our stay. We highly recommend this hotel and are already looking forward to our next visit!

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Premier King Room - Valley Wing
    • Stayed 2 nights
    • Submitted via mobile

    Few english speakers staff

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Comfortable and enjoyable stay.
    • Business trip
    • Solo traveller
    • Deluxe Grand King Room - City Wing
    • Stayed 2 nights
    • Submitted via mobile

    Location, breakfast spread, room size, overall look and feel of the hotel and most importantly service from the staff. The manager, Annie was also very polite, kind and helped me out with my checkout

    Stayed in September 2024

  • Reviewed: 26 July 2024

    9.0
    Good, staff is very friendly
    • Business trip
    • Group
    • Valley Wing Deluxe Grand King
    • Stayed 2 nights

    Dinner buffet

    Very nice breakfast

    Stayed in June 2024

  • Reviewed: 4 July 2024

    9.0
    Very nice hotel in convenient location
    • Business trip
    • Group
    • Deluxe King Room - City Wing
    • Stayed 2 nights

    Very good location and very good room size. Staff was very cooperative. Breakfast spread was excellent.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    8.0
    Comfort, safety, great location and friendly staff.
    • Leisure trip
    • Couple
    • Premier King Room - Valley Wing
    • Stayed 2 nights
    • Submitted via mobile

    Variety of breakfast available.

    Breakfast and location is Great.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Valley Wing Deluxe Grand King
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything about our stay was amazing, we felt at home, staff were super friendly and helpful, always there for you. The buffet breakfast and dinner were exceptional, so many varieties and chefs cooked fresh and served as per requests. I would like to highlight the great service provided by Valley wing manager Kenta Goto, his professionalism, commitment to serve, respectful mannerism, especially his humanity in treating all guests as individuals are truly commendable. Thank you, Goto and all staff in Shangri- La, we will see you soon!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Premier King Room - Valley Wing
    • Stayed 6 nights

    NC

    Breakfast is excellent and lounge is good.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    8.0
    Extremely Comfortable
    • Business trip
    • Group
    • Valley Wing Deluxe Grand King
    • Stayed 7 nights

    Sometimes breakfast felt a little unorganized with a lot of tables to be cleared before we were able to be seated.

    Location was great, good selection for breakfast and the room was really comfortable!

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Amazing experience
    • Business trip
    • Group
    • Deluxe Twin Room - City Wing
    • Stayed 1 night
    • Submitted via mobile

    Break was spread over beautifully but we couldn't get chance to enjoy the range as we were late foe breakfast and it was closed with in ten minutes it our arrival to the restaurant

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    A very good shangrila hotel
    • Family with young children
    • Premier King Room - Valley Wing
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Near everything and super convenient

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Happy stay
    • Leisure trip
    • Couple
    • Deluxe Twin Room - City Wing
    • Stayed 7 nights

    Pillow not v comfortable.

    Excellent location. It's the first time I went to Qingdao. No problem in finding the hotel. With the big shopping just within 3 minutes walk, everything is so handy.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    It is a nice hotel to choose again in future.
    • Leisure trip
    • Couple
    • Valley Wing Deluxe Grand King
    • Stayed 2 nights

    More staffs for guidance .

    Only feel short of staffs in the lobby to find the route to restaurant.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Finally stayed at the famous Shangri-La in my home city and it did not disappiont!
    • Leisure trip
    • Couple
    • Valley Wing Deluxe Grand King
    • Stayed 3 nights

    The curtains did not black out the room entirely so we woke up to lights early in the morning (not too bad). The 2 small swimming pools did not have proper massage waves.

    Very good location - right next to the metro exit and beside a big shopping mall where we had many meals. May (the?) 4th Square is also a good starting point of walking toward the old town and seaside tourist attractions. The service was impeccable. We stayed there twice and each time got a room with a good view. The complementary tea bags were of good quality and delicious too.

    Stayed in May 2024

Showing 1 – 25

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