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  5. Reviews of American Plaza Motel

Reviews of American Plaza Motel 2 stars

2031 Dundas Street, N5V 1P6 London, Canada

#29 of 29 hotels in London

Guests' Choice

Review score

Based on 117 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.2

  • Location

    6.2

  • Facilities

    4.7

  • Staff

    6.4

  • Value for money

    5.2

  • Free WiFi

    2.5

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Showing 1 – 25

  • Reviewed: 30 October 2024

    5.0
    They stole my drink and my glasses
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    They stole my drink and my glasses

    They stole my drink and my glasses

    Stayed in October 2024

  • Reviewed: 23 October 2024

    4.0
    I would not recemend this place.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Not as advertised, no coffee maker was in room, had to ask for it along with everything that should have been with it. No place to hang a coat. Dresser draws were not clean, would not unpack and use them. Seem to be alot of people hanging around and coming and going all times of the night.

    Location was the reason I booked it.

    Stayed in October 2024

  • Reviewed: 25 July 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    dirty place with the smell of urine.

    Stayed in July 2024

  • Reviewed: 19 November 2023

    5.0
    Could use better weather proofing windows and doors
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Window s

    Location

    Stayed in October 2023

  • Reviewed: 18 October 2023

    5.0
    Just for a roof over the head for travellers
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom setup was very awkward

    Stayed in October 2023

  • Reviewed: 12 September 2023

    3.0
    I wouldn't stay again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    It was uncomfortable because I didn't feel particularly safe.

    Stayed in September 2023

  • Reviewed: 26 June 2023

    4.0
    made it through the night and on are way in the morning
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    it was in the old part of the city.

    had a roof over my head.

    Stayed in June 2023

  • Reviewed: 12 December 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    room was ice cold when we got there. couple of lights burned out. no cable tv. only roku.

    location was quite convenient. staff was good to deal with.

    Stayed in December 2022

  • Reviewed: 22 September 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi was horrible always had to switch back n forth between networks

    Stayed in September 2022

  • Reviewed: 5 September 2022

    3.0
    Very disappointed
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very unsanitary. Mattresses are filty, very old, lots of stains, big holes on the mattress, burn from a cigarette. Very old furnitures. Old bathroom towels. Not properly clean. Very poor customer service. One employee was very rude, she threw to us the toilet paper instead of giving it to us. Washroom has no toilet paper. Not suitable to run as a motel at all. They don't have a concept how a motel would look like and how customer service should be.

    Location

    Stayed in September 2022

  • Reviewed: 18 August 2022

    3.0
    Not a pleasant stay. Will never stay there again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Almost everything, I was afraid to touch anything. Upholstery, surfaces of furniture, blanket ( with a collection of dust), hanging electric cords, sticky switches, walls, doors, bathtub and bathtub curtain (it looked like an old rug) did not invite. Reception area awful.

    No breakfast, location OK. Window curtains - nice. The owner, untidy himself, but pleasant to talk to, big +

    Stayed in August 2022

  • Reviewed: 12 July 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    They don’t provide breakfast, wifi, soap, shampoo, conditioner. They have an impolite, rude, not educated lady attending the front desk. I paid for 3 nights $152 cnd. I add 1 more night and they charged me $94 cnd.

    Location

    Stayed in July 2022

  • Reviewed: 6 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Seen a rat in the room when I turned on the light when got there.

    No breakfast.

    Stayed in June 2022

  • Reviewed: 7 June 2022

    3.0
    Cheap, but you get what you pay for.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    No remote for tv, showerhead was missing, Blanket smelled to bad to use.

    The price was good

    Stayed in June 2022

  • Reviewed: 3 December 2024

    1.0
    Terrible decision
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing ! Dirty ! No control for tv, no heat in room and they didn’t fix any of it

    Stayed in December 2024

  • Reviewed: 1 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water in shower.

    Convenient. Friendly staff.

    Stayed in November 2024

  • Reviewed: 2 October 2024

    1.0
    Anxiety inducing
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Was not cleaned before arrival, Window hinge was completely broken and big enough for a person to walk through, window had to be bolted shut. When I opened one of the drawers there was a fresh red blood like substance on the bottom. Overall we all felt very unsafe and noticed some shady stuff happening so we left way before checkout.

    Two double beds

    Stayed in September 2024

  • Reviewed: 23 September 2024

    2.0
    Wasn't like what other motels I have stayed in
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom wasn't clean, the towels were awful, no coffee maker, room was damp and smelled.

    Parking

    Stayed in September 2024

  • Reviewed: 23 September 2024

    1.0
    I didn’t stay checked in and checked out with 10 minutes in the property, lost $200 for the 2 rooms
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything bad front desk smells bad curry smell,room smell like cigarettes smoking, wasps in the rooms manager very bad with bad comments( what you expect for $90 rooms your name on the pillows etc)

    Nothing bad place do not recommended

    Stayed in September 2024

  • Reviewed: 26 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Money back

    Stayed in July 2024

  • Reviewed: 18 August 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Sheets looked clean but place was poorly maintained. Bedbugs!! Meaty smell.

    Nothing

    Stayed in August 2024

  • Reviewed: 12 July 2024

    1.0
    Worst experience EVER ! I ended up driving home rather than stay and get some disease
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. The bed linens and mattress looked like someone had bled and puked on it and the sheet that was just draped over the sofa was there to cover the dirtiest stained old cushions that I wouldn't let my dog lay on. Holes in the wall. Black dirty walls. The whole place looked like it hasn't been cleaned since 1970

    Nothing! It was filthy disgustingly dirty and stunk of musty old cigarettes. Never seen anything like it. Wouldn't stay there if my life depended on it. Was refused a refund as well. Rude.

    Stayed in July 2024

  • Reviewed: 14 June 2024

    1.0
    Should be shut down
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I was charged an extra $150 on my credit card and will not be using booking.com again. The room was filthy. There were no blankets on the bed, and we were given some that were very questionable. I was looking for a last-minute stay for my family, and we are somewhat traumatized now. Facility smelt like harsh chemicals . The family did not seem interested at all in running this facility. It should be shut down or used as a homeless shelter.

    One friendly man greeted me..

    Stayed in May 2024

  • Reviewed: 2 May 2024

    1.0
    Not safe for sleeps /danger
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Changed room twice at10pm late arrival from highway drive and nothing clean and ready. Bugs in bed and bathroom tub Stains on sheets /yellow'sh in No heat Radiator unsafe exposed color No wifi No cable No room phone No answer service or cleaning service Maintenance worker cleans room 70 % residential long term low income rental with pitbulls and large dangerous k9

    Nothing. There were and are Gangs, Drugs Owner swore at me and name calling

    Stayed in April 2024

Showing 1 – 25

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