Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall, Bur Dubai, Dubai, United Arab Emirates
#144 of 722 hotels in Dubai
Guests' ChoiceBased on 3625 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 20 June 2024
Jassim
BahrainPrice was high but that could be because of the Eid holiday during our stay.
Clean nice big rooms with pool view. All were nice and enjoyable for families. Breakfast and Dinner are with large number of variety of dishes, food and sweets.
Stayed in June 2024
Reviewed: 20 June 2024
Osama
United Arab EmiratesNothing
Cleanliness ,open spaces ,well kept grounds. Nice pool with cold water attentive staff delicious breakfast.
Stayed in June 2024
Reviewed: 20 June 2024
Shadwa
EgyptThe room service for cleaning is not good
Location and the rooms design and facilities
Stayed in June 2024
Reviewed: 19 June 2024
Alsaleh
Kuwaitnothing to say
location
Stayed in June 2024
Reviewed: 19 June 2024
Mahmoud
Saudi ArabiaNothing
Everything was amazing really and they care about small details. Clean nice luxury nice staff nice food amenities pools spa all amazing
Stayed in June 2024
Reviewed: 19 June 2024
Sahil
United Arab EmiratesPool
Stayed in June 2024
Reviewed: 19 June 2024
Tristan
United Arab EmiratesThe included breakfast has very few buffet choices for such a hotel.
We had a great time specially my daughter. We were greeted warmly and special thanks to Jackie for accommodating us with such kindness and enthusiasm.
Stayed in June 2024
Reviewed: 19 June 2024
Amani
United KingdomThis was the second time we stayed at the Grand Hyatt, and again we loved it. The rooms are lovely and spacious and luxorious, staff are all very helpful and friendly and catering. The breakfast is great too, only thing that could make it better would be better shopping facilities but other than that it's a wonderful hotel. Thezre are alwasy taxis on standby and you can gety into all the major tourist attractions with 15-20 minutes.
Stayed in May 2024
Reviewed: 19 June 2024
Mary
United Arab Emirateswe booked in Grand Hyatt Dubai as we wanted our kids to experience the swimming pool with slides but it was closed and it was not mentioned while we were doing the reservation.
room, breakfast and dinner
Stayed in June 2024
Reviewed: 18 June 2024
Isra'a
United Arab EmiratesNothing
I love grand Hyatt as it’s perfect place to stay in Dubai the location close to most attracted area in Dubai and the resort , swimming pool and dinning was excellent , the best thing is the staff which are very helpful and responding very fast to solve any issue , it was first day of Eid and imagine the amount of people and they are still smiling and helping.
Stayed in June 2024
Reviewed: 18 June 2024
Bhanu
United Arab EmiratesMore recreation facilities
Location and proximity to attractions
Stayed in June 2024
Reviewed: 18 June 2024
Rami
United Arab EmiratesThe dinner and breakfast buffet were acceptable but somehow basic.
The space, the facilities, the luxury, the staff, the cleanliness! The outdoor pool is great for kids and families. The large green space around the hotel is wonderful. The staff were amazing. Luxurious hotel and one of our best hotel experiences ever!
Stayed in June 2024
Reviewed: 18 June 2024
Imran
Saudi ArabiaNothing. Everything was perfect.
Amazing stay. Thanks to all the staff. Special Thanks to Ms. Daphne at the reception for her Excellent and wonderful support. All the facilities are amazing. Thanks to Mr. Deepak and all his staff at the collective kitchen market restaurant.
Stayed in June 2024
Reviewed: 18 June 2024
Khaled
AustraliaThe staff & in particular Ahmed the night manager went over & above to ensure our stay was a very memorable one.
Stayed in June 2024
Reviewed: 17 June 2024
Jean
United Arab Emiratesnot applicable
F&B service was very good! The staff are very accommodating and meet the expectation of the guests
Stayed in June 2024
Reviewed: 17 June 2024
Yuliya
United Arab EmiratesNone
Everything
Stayed in June 2024
Reviewed: 17 June 2024
Cresti
United Arab Emiratesnothing.
the room view and the indoor pool.
Stayed in June 2024
Reviewed: 17 June 2024
نبيل
Saudi ArabiaNothing
Everything was great! Best Hotel ever
Stayed in June 2024
Reviewed: 17 June 2024
Chidinma
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: 16 June 2024
Moza
United Arab EmiratesEvery thing
Stayed in May 2024
Reviewed: 15 June 2024
Anna
BelgiumThe room was good, breakfast was sufficient. The waiter Asme was very efficient
Stayed in June 2024
Reviewed: 15 June 2024
Nika
New ZealandEverything was amazing from the staff, to the food and the facilities!
Stayed in June 2024
Reviewed: 14 June 2024
Shane
AustraliaNeeds a make over
Position
Stayed in June 2024
Reviewed: 13 June 2024
Joan
United Arab EmiratesNothing
Good ambience, so relaxing, delicious foods & accommodating / friendly staffs
Stayed in June 2024
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