Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall, Bur Dubai, Dubai, United Arab Emirates
#143 of 724 hotels in Dubai
Guests' ChoiceBased on 3645 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 26 June 2024
Yousuf
ThailandTo be quite honest every thing was excellent.
The location was perfect. By the way, it is not my first time I am staying in Grand Hotel. I am regular guest of this hotel.
Stayed in June 2024
Reviewed: 25 June 2024
Mohammed
QatarThe location
Very good 👍
Stayed in June 2024
Reviewed: 24 June 2024
Helen
United Arab EmiratesWe had specifically booked this hotel over others because of the kids pool and area, however when we visited, this was not open as a huge renovation was being carried out. It looks like it will be great when it is finished, but it would have been good to have known this in advance so we could have chosen somewhere which had a kids pool/slides available.
The breakfast buffet had a huge selection and lots of options. Rooms were clean and spacious - a cot was provided for us as well. Staff were helpful and we also enjoyed dinner in the Italian restaurant
Stayed in April 2024
Reviewed: 24 June 2024
Mylene
United Arab EmiratesWe like everything.
Our stay was amazing. The pool, food, the room huge, the indoor garden for breakfast is beautiful.
Stayed in June 2024
Reviewed: 24 June 2024
Alaaeldin
EgyptCheck in took long time, and room was given after waiting around hour
Excellent breakfast, and great stuff in the restaurant
Stayed in June 2024
Reviewed: 24 June 2024
Zahid
United KingdomI travel a lot to Dubai and have stayed at many different hotels. The Grand Hyatt Dubai was the best. The service was excellent, and the hospitality was outstanding. The staff were very professional, extremely nice, and always helpful. Their concierge was particularly attentive and proactive, always approaching customers to offer assistance. The staff truly value their customers. Omg the breakfast was amazing. Free valley parking. I would highly recommend the Grand Hyatt Dubai to family and friends.
Stayed in June 2024
Reviewed: 24 June 2024
Khalid
United Arab EmiratesThe service took some time
It was great and comfortable
Stayed in June 2024
Reviewed: 24 June 2024
Rawan
KuwaitLocation, the hospitality, clean and elegant rooms, perfect view , amazing restaurants, beautiful design of the hotel , alot of facilities
Stayed in June 2024
Reviewed: 23 June 2024
Cherrylou
United Arab EmiratesHonestly we love the property so much, but the buffet in market market was so disappointed, we expect that the foods is continental, and we cannot make a request for the kid food like fries & nuggets. The assistant manager Rajeth insist us to give our son food whatever is available, and we are so disappointed about that, bcoz in the other hotel they give an exception for the kid and they give what food they want like fries & nuggets which is usual. thank u
we really love to swim, thats why we love the indoor swimming pool, also the ambience was so perfect.
Stayed in June 2024
Reviewed: 23 June 2024
Wael
United Arab EmiratesOne of the main reasons for booking in the hotel was the Water Park as shown in the hotel facilities, but it is still under construction.. the kids were disappointed 😞
Great location with nice and clean rooms.
Stayed in June 2024
Reviewed: 23 June 2024
Saif
United Arab EmiratesCinema near by and kids play zone, the restaurants and the landscape as well as the interior of the hotel
Stayed in June 2024
Reviewed: 23 June 2024
Mark
United KingdomNothing
The hotel is amazing, the staff fantastic and the breakfast wonderful - cannot say enough good things
Stayed in June 2024
Reviewed: 23 June 2024
Ahmed
United Arab EmiratesNothing but missing beach
Best hotel ever only missing beach
Stayed in June 2024
Reviewed: 23 June 2024
Sarah
United Arab EmiratesGym is mixed ( no have lady gym) Gaming water not available Some tools in toilet not available ( Comb and Nail file ) , microwave not available in the room . We asked one staff to give extra time one are until 3:00 he not expect, as we are comes late at 5:30pm
Clean , comfortable, room size is big, breakfast is wonderful, toilet is nice and big, fast check in , fast services in cleaning room and call car .
Stayed in June 2024
Reviewed: 23 June 2024
Lyan
United Arab Emiratesvery nice and helpful staff. rabii, lisa & saidul have exceptional customer service.
Stayed in June 2024
Reviewed: 22 June 2024
Ankita
United Arab EmiratesLiked every thing about hotel.
The interior of the hotel is very calm and relaxing.
Stayed in June 2024
Reviewed: 22 June 2024
Tariq
IsraelHotel is big and clean, luxurius style, the lobby is super friendly , staff is polite and helpfull. The pool is great too
Stayed in June 2024
Reviewed: 22 June 2024
Tania
AustraliaFood and drinks to purchase are very expensive
Staff lovely, great breakfast and dinner, room was large and very comfortable, very handy taxi service.
Stayed in June 2024
Reviewed: 21 June 2024
Ahmed
United Arab EmiratesIndoor pool has too many unnecessary restrictions and water was a bit salty
Clean, staff are helpful and professional, Spa
Stayed in June 2024
Reviewed: 21 June 2024
Sultan
Saudi ArabiaMaybe they need more dash showers on swimming pool
Every things
Stayed in June 2024
Reviewed: 20 June 2024
Jassim
BahrainPrice was high but that could be because of the Eid holiday during our stay.
Clean nice big rooms with pool view. All were nice and enjoyable for families. Breakfast and Dinner are with large number of variety of dishes, food and sweets.
Stayed in June 2024
Reviewed: 20 June 2024
Osama
United Arab EmiratesNothing
Cleanliness ,open spaces ,well kept grounds. Nice pool with cold water attentive staff delicious breakfast.
Stayed in June 2024
Reviewed: 20 June 2024
Shadwa
EgyptThe room service for cleaning is not good
Location and the rooms design and facilities
Stayed in June 2024
Reviewed: 19 June 2024
Alsaleh
Kuwaitnothing to say
location
Stayed in June 2024
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