Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall, Bur Dubai, Dubai, United Arab Emirates
#149 of 735 hotels in Dubai
Guests' ChoiceBased on 3641 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 22 September 2024
Muhsin
AustraliaLocation is great. Staff are pleasant and attentive
Stayed in September 2024
Reviewed: 21 September 2024
Harish
United Arab EmiratesI faced some hot / cold water related issues while taking shower and it was not fully fixed during my stay. In the Indian restaurant where I had dinner for 3 nights, options of food variety were limited.
Good location and ambience.
Stayed in September 2024
Reviewed: 20 September 2024
Stelios
CyprusThat I left the hotel
24h jacuzzi & pool indoor
Stayed in September 2024
Reviewed: 20 September 2024
Maylin
United Arab EmiratesNone
I like mostly the pacilities
Stayed in September 2024
Reviewed: 20 September 2024
Hanane
United Arab EmiratesI Liked the Fresh Flowers in the room as well as the Amenties in the Bathroom, the cleaniness... At the breakfast, the food was amasing and the staff were all attentive and friendly espicially Michele. The Valet agent were exeptional. The Reception agents were profeetional (Moaz & Homam)
Stayed in September 2024
Reviewed: 20 September 2024
Persiflagefirst
AustraliaNothing.
Room size & feel.
Stayed in September 2024
Reviewed: 19 September 2024
Marwa
EgyptNothing at all
Great stay
Stayed in September 2024
Reviewed: 18 September 2024
Maurice
United Kingdom.
Excellent service
Stayed in September 2024
Reviewed: 15 September 2024
Michelle
United Arab EmiratesNone.
Amazing location. Very clean and good quality of service
Stayed in September 2024
Reviewed: 15 September 2024
Wael
KuwaitThe housekeeping staff not corporative and very slowly to respond. The room beside our room was connected room and we can hear the people very clearly. The main room door was not soundproof enough.
Every thing
Stayed in September 2024
Reviewed: 15 September 2024
Carmelo
AustraliaNothing to be disliked .
5 stars treatment and service, all the staff went above and beyond to make our stay memorable. A special mention to the Market cafe staff for their excellent and impeccable service during breakfast and dinner, the " Bon voyage" cake was a nice touch :). We will be back again for sure.
Stayed in September 2024
Reviewed: 14 September 2024
Simon
AustraliaThe pool setup is weird
Good for an overnight stay in transit
Stayed in September 2024
Reviewed: 14 September 2024
Eliea
United Arab EmiratesGym and swimming pool
Stayed in September 2024
Reviewed: 11 September 2024
Atif
Saudi Arabianothing to dislike
excellent facilities and staff.
Stayed in September 2024
Reviewed: 11 September 2024
Waleed
Saudi ArabiaThe towels condition was poor !!
Spacious & very clean rooms
Stayed in September 2024
Reviewed: 9 September 2024
Bridget
Zimbabwenothing
Early check in was much appreciated, we were showered with room service time and again , a fresh bouquet of rose is the room just topped it all ,the place is emmaculate the buffet dinner was exceptional, will always remain loal to Grand Hyatt
Stayed in September 2024
Reviewed: 9 September 2024
Mohamad
United Arab EmiratesSo good
I want ago coming there with my families
Stayed in September 2024
Reviewed: 9 September 2024
Nor
United Arab EmiratesPool n garden
Stayed in September 2024
Reviewed: 9 September 2024
Adrian
South AfricaNothing it was absolutely perfect
Amazing property perfectly located the amenities 100%
Stayed in September 2024
Reviewed: 8 September 2024
Ali
Irannothing !!! All was fine
the breakfast team were excellent I can name Mr Rizan ,Ms Dina,Ms Bella, Mr Hamin, Mr Tariq, all were very kind and fantastic, the same people in the dinner time were also very good and kind in the services Also The Concierge whole team lime Mr rheum, and the front desk Like Ms Komal Ms Sara, Ms Jakie, I really appreciate their assistance whenever we needed them.
Stayed in September 2024
Reviewed: 6 September 2024
Giuseppe
AustraliaService and the amenities within the hotel were great. Staff went over the top to ensure that we had a good stay. Huge and very clean hotel room
Stayed in September 2024
Reviewed: 5 September 2024
Karen
AustraliaWas a little disappointed with Andiamo Restaurant for breakfast. Food wasn't up to the Hyatt standard, choices were a bit limited for a 5 star hotel. Tables and chairs looked dated in the main restaurant and there were temporary chairs with black covers in the atrium/glass area. Just didn't give the impression of a 5 star hotel. Think I went to the family restaurant because I did find there was another restaurant/cafe you could go for breakfast which looked a lot better. Also the pool area is being renovated and the current pool is showing it's age, along with the plastic deck chairs. The pictures show the new pool area will be a spectacular improvement.
Rooms were great, was upgraded to a larger room, it was huge. Very comfortable huge king size bed. Marble bathroom was beautiful, very clean. Located only 10 mins from airport which was why I stayed, was on a long layover. Loved the pineapple crystal chandelier in the lobby. Staff were very helpful, despite checking in at 1.30am in the morning. Hotel did organise a late checkout with a fee. Shuttle bus to Mall of Dubai was great, however you need to organise your own car/taxi back to the hotel. Pool had enough deck chairs to use along with umbrellas. Cold face towels were brought around by pool guys. Room was cheap for Dubai.
Stayed in August 2024
Reviewed: 1 September 2024
Mitra
United KingdomPoolside bar and pool accessories were way overpriced. Don't even try to get floating noodle . We pay £40 for 2 of them. They usually free to use in other hotels specially for children
Great location. Very suitable for families with young children . Porters and all breakfast team very friendly and made us feel welcome.
Stayed in August 2024
Reviewed: 31 August 2024
Shlomi
IsraelThere is no water park for the kids, they got a little bit boring
Everything was great—the food, the staff, the rooms. Everything was always clean.
Stayed in August 2024
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