Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall, Bur Dubai, Dubai, United Arab Emirates
#142 of 723 hotels in Dubai
Guests' ChoiceBased on 3612 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 15 June 2024
Anna
BelgiumThe room was good, breakfast was sufficient. The waiter Asme was very efficient
Stayed in June 2024
Reviewed: 15 June 2024
Nika
New ZealandEverything was amazing from the staff, to the food and the facilities!
Stayed in June 2024
Reviewed: 14 June 2024
Shane
AustraliaNeeds a make over
Position
Stayed in June 2024
Reviewed: 13 June 2024
Joan
United Arab EmiratesNothing
Good ambience, so relaxing, delicious foods & accommodating / friendly staffs
Stayed in June 2024
Reviewed: 13 June 2024
Punnose
United Arab EmiratesNil
It was an excellent experenice.
Stayed in June 2024
Reviewed: 13 June 2024
Annalisa
ItalyLa folla
La professionalità del concierge
Stayed in May 2024
Reviewed: 12 June 2024
Mohammad
OmanNo all was good
Every thing
Stayed in June 2024
Reviewed: 12 June 2024
Nasser
KuwaitNothing
Every thing was amazing .. pool - breakfast- cleaning…
Stayed in June 2024
Reviewed: 12 June 2024
Thayaparan
United KingdomGood location
Location Clean Friendly staff
Stayed in June 2024
Reviewed: 11 June 2024
Eissa
United Arab EmiratesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 June 2024
Fahad
OmanNothing
Staff we’re friendly and helpful Facilitates and restaurant choices Location
Stayed in June 2024
Reviewed: 10 June 2024
Abhilash
United Arab EmiratesEverything is fine
Stayed in June 2024
Reviewed: 8 June 2024
Amit
IndiaSome of the amenities were not working properly
The rooms are spacious
Stayed in June 2024
Reviewed: 7 June 2024
Saad
PakistanHaving been to plenty of top top hotels around the world and esp in Dubai, have to say this was one of the best experiences! From letting us check in early morning after a long overnight flight to the absolutely sumptuous breakfast full of fresh items and live stations was magnificent! They even changed the items daily with even better ones which was incredible. The chefs made special eggs as per our request. The breakfast area main restaurant is beautiful with green and combo of water bodies with lovely fishes! Usually the indoor pools are stuffy but this indoor pool is stunning with daylight pouring in from all sides but the AC keeping us all cool in the extreme heat. The gym, jacuzzi and changing rooms are top level. The outdoor pools are huge and with nice landscaping but didn’t try them due to the heat. There is a 4Dx cinema literally 3-4 mins walk from the hotel where you can catch movies. The airport is 12 mins drive. Downtown around 15 mins. Location is pretty central.
Stayed in June 2024
Reviewed: 5 June 2024
Adebimpe
United Kingdomnone
The Grand Hyatt family room was very spacious and clean . The Housekeeping team did an excellent job, they come to clean the room everyday and provide complimentary water as well. They make the room clean and fresh like its the first day of getting there. The room service are always at hand to help as well. The staff meet you at the door and call the next taxi waiting in line for you All very professional staffs , big hotel, good restaurant options and central to most of the places we visited as it is usually under 30 mins
Stayed in June 2024
Reviewed: 4 June 2024
Hassan
EgyptThe waiters at the pool restaurant were a bit hard to reach to make take orders. I hope you could find a way to be able to call them faster.
Spacious rooms and bathrooms, great view overlooking the pools and gardens with a great panoramic view of the creek. Breakfast was amazing with lots of variety and choices. Overall great hotel and hardworking staff. Well done.
Stayed in June 2024
Reviewed: 3 June 2024
Debbie
United Arab EmiratesNothing
Everything is good especially the services. All staff are friendly and accommodating. Will surely come back.
Stayed in May 2024
Reviewed: 3 June 2024
Ayyal
IraqNothing
Everything excellent
Stayed in May 2024
Reviewed: 2 June 2024
Mohammed
Saudi ArabiaExcellent
Excellent
Stayed in April 2024
Reviewed: 2 June 2024
Dinesh
United KingdomInside pool height is ok but when you try to come this bit needs to be at slop
Excellent
Stayed in June 2024
Reviewed: 2 June 2024
William
AustraliaThe building work around the pool, sometimes it was noisy
The Staff were excellent They were pleasant and very accommodating
Stayed in June 2024
Reviewed: 31 May 2024
Diana
United Arab EmiratesNothing
It's our first time here and we stayed here for 3days and all I can say is the service in this hotel is phenomenal. I mean from the moment we came until the time we check out. All the staff are very accommodating. From the concierge, to Mariam in the FO who did our checked-in, to Violet in the phone operator, the staff in the breakfast hall and even the staff in WOX restaurant. All of them serve us with a smile and accommodate us with joy even during the busy hours. Best hotel I have stayed in Dubai so far.
Stayed in May 2024
Reviewed: 31 May 2024
Maria
United Arab Emiratesroom is not soundproof, I expected it to be automatic from grand hyatt, I'm not expecting it from other cheaper hotel. I hear a lot of not sure if it's noise or working sounds considering I'm in the first room after the elevator and eletrical or mechanical room
front desk staffs when i checked out and checked in, other than that other staffs are not as nice as them
Stayed in May 2024
Reviewed: 30 May 2024
Alisha
United KingdomNothing, the Roli Poli kids club so more aimed at younger kids. My 7 and 9 year old Loved it in day one bur then mentioned it gets a little boring. I can imagine it’s great for younger kids. The kids enjoyed getting a buggy there and the gentleman who drove us was so lovely.
Customer service, clean, amazing food,location. We were going to reconsider when we realised our favourite pool is closed due to renovation but so glad we didn’t. They still have three amazing pools, no inconvenience at all with the works. We can’t wait for there being a amazing water park when we visit here next. If you have young children this is an amazing choice
Stayed in May 2024
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