The room was good, breakfast was sufficient. The waiter Asme was very efficient

Stayed in June 2024

Everything was amazing from the staff, to the food and the facilities!

Stayed in June 2024

Needs a make over

Position

Stayed in June 2024

Nothing

Good ambience, so relaxing, delicious foods & accommodating / friendly staffs

Stayed in June 2024

Nil

It was an excellent experenice.

Stayed in June 2024

La folla

La professionalità del concierge

Stayed in May 2024

No all was good

Every thing

Stayed in June 2024

Nothing

Every thing was amazing .. pool - breakfast- cleaning…

Stayed in June 2024

Good location

Location Clean Friendly staff

Stayed in June 2024

This review has been hidden because it doesn't meet our guidelines.

Nothing

Staff we’re friendly and helpful Facilitates and restaurant choices Location

Stayed in June 2024

Everything is fine

Stayed in June 2024

Some of the amenities were not working properly

The rooms are spacious

Stayed in June 2024

Having been to plenty of top top hotels around the world and esp in Dubai, have to say this was one of the best experiences! From letting us check in early morning after a long overnight flight to the absolutely sumptuous breakfast full of fresh items and live stations was magnificent! They even changed the items daily with even better ones which was incredible. The chefs made special eggs as per our request. The breakfast area main restaurant is beautiful with green and combo of water bodies with lovely fishes! Usually the indoor pools are stuffy but this indoor pool is stunning with daylight pouring in from all sides but the AC keeping us all cool in the extreme heat. The gym, jacuzzi and changing rooms are top level. The outdoor pools are huge and with nice landscaping but didn’t try them due to the heat. There is a 4Dx cinema literally 3-4 mins walk from the hotel where you can catch movies. The airport is 12 mins drive. Downtown around 15 mins. Location is pretty central.

Stayed in June 2024

none

The Grand Hyatt family room was very spacious and clean . The Housekeeping team did an excellent job, they come to clean the room everyday and provide complimentary water as well. They make the room clean and fresh like its the first day of getting there. The room service are always at hand to help as well. The staff meet you at the door and call the next taxi waiting in line for you All very professional staffs , big hotel, good restaurant options and central to most of the places we visited as it is usually under 30 mins

Stayed in June 2024

The waiters at the pool restaurant were a bit hard to reach to make take orders. I hope you could find a way to be able to call them faster.

Spacious rooms and bathrooms, great view overlooking the pools and gardens with a great panoramic view of the creek. Breakfast was amazing with lots of variety and choices. Overall great hotel and hardworking staff. Well done.

Stayed in June 2024

Nothing

Everything is good especially the services. All staff are friendly and accommodating. Will surely come back.

Stayed in May 2024

Nothing

Everything excellent

Stayed in May 2024

Excellent

Excellent

Stayed in April 2024

Inside pool height is ok but when you try to come this bit needs to be at slop

Excellent

Stayed in June 2024

The building work around the pool, sometimes it was noisy

The Staff were excellent They were pleasant and very accommodating

Stayed in June 2024

Nothing

It's our first time here and we stayed here for 3days and all I can say is the service in this hotel is phenomenal. I mean from the moment we came until the time we check out. All the staff are very accommodating. From the concierge, to Mariam in the FO who did our checked-in, to Violet in the phone operator, the staff in the breakfast hall and even the staff in WOX restaurant. All of them serve us with a smile and accommodate us with joy even during the busy hours. Best hotel I have stayed in Dubai so far.

Stayed in May 2024

room is not soundproof, I expected it to be automatic from grand hyatt, I'm not expecting it from other cheaper hotel. I hear a lot of not sure if it's noise or working sounds considering I'm in the first room after the elevator and eletrical or mechanical room

front desk staffs when i checked out and checked in, other than that other staffs are not as nice as them

Stayed in May 2024

Nothing, the Roli Poli kids club so more aimed at younger kids. My 7 and 9 year old Loved it in day one bur then mentioned it gets a little boring. I can imagine it’s great for younger kids. The kids enjoyed getting a buggy there and the gentleman who drove us was so lovely.

Customer service, clean, amazing food,location. We were going to reconsider when we realised our favourite pool is closed due to renovation but so glad we didn’t. They still have three amazing pools, no inconvenience at all with the works. We can’t wait for there being a amazing water park when we visit here next. If you have young children this is an amazing choice

Stayed in May 2024