Experience world-class service at Grecotel LUX.ME White Palace​

Lying right on the sandy beach, Grecotel White Palace with its Luxe All-In Living package offers a unique holiday concept combining great design, 24/7 concierge service, fine dining, activities and entertainment. Each of the elegantly decorated rooms and bungalows at White Palace is light filled with views over the sea or the garden. Free in-room amenities include WiFi, stocked minibar, safe and luxury cosmetics. Guests can choose among a wide variety of dining options including a Mediterranean buffet-style restaurant, a Greek taverna, a poolside Italian restaurant and a Guest Restaurant with Lebanese Cuisine, all right on the seafront. Unlimited drinks from healthy juices to premium brands can be enjoyed at the 4 bars of the resort. Throughout the day a choice of snacks, coffee and pastries are offered to guests. Relax on the 1-km-long sand and pebble coastline or the 17 pools including a pool for the children, 4 sharing pools for specific room types and 11 private. Children can enjoy the specialised programs and the Aqua Park at Grecotel Club Marine Palace or visit Agreco, the resort’s traditional farm and mini zoo. The scenic town of Rethymno with its Venetian harbour is 8 km away, while Arkadi Monastery is at 9 km. Free WiFi is available throughout the property and free private, on-site parking is possible.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grecotel
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

American, Buffet

Free private parking available on-site

Activities:

Fitness centre

Games room

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
1 extra-large double bed
1 double bed
and
2 sofa beds
1 extra-large double bed
and
2 sofa beds
2 sofa beds
and
1 large double bed
1 single bed
and
2 sofa beds
and
1 large double bed
1 large double bed
1 double bed
or
2 single beds
1 large double bed
or
2 single beds
2 large double beds
1 sofa bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
2 sofa beds
Bedroom :
1 large double bed
Living room:
2 sofa beds
1 single bed
and
1 large double bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
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Guest reviews

Categories:

Staff
9.6
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
8.6
Free WiFi
8.9
Select topics to read reviews:

Guests who stayed here loved

  • Reilly
    Australia Australia
    Beautiful, great facilities and friendly staff. Unbelievably kind to upgrade us to the villa, made the stay.
  • Noeleen
    Ireland Ireland
    We returned to the White Palace this year after a great stay last year. Its just fab in every way - food is amazing, staff are great, the pools and bars are gorgeous. Highly recommend it.
  • Aaron
    United Kingdom United Kingdom
    Restaurants were fantastic, buffet restaurant had lots of choice and variation day to day, room was very spacious and clean, staff very friendly and helpful, overall a very clean hotel. Would highly recommend.
  • Fiona
    United Kingdom United Kingdom
    We booked this hotel to celebrate our wedding in Crete and they went above and beyond to make it memorable for us. The complimentary upgrade was the icing on the cake.
  • Imran
    United Kingdom United Kingdom
    Got upgraded to the villa what can I say other than amazing place amazing staff inc nektarous l, alexia, Lina, sofia and all the rest
  • Angeline
    United Kingdom United Kingdom
    Everything. The staff was friendly, the hotel very clean. We received a warm welcome. Everything was just perfect! It is exactly like the pictures you see on the website.
  • Devaki
    United Kingdom United Kingdom
    So many different options for dining and various pools / availability of sun beds was great
  • Ruslan
    Czech Republic Czech Republic
    Location, food, fantastic sea views, service on the beach, excellent SPA
  • Janey
    Australia Australia
    The pool and vista is amazing! Staff friendly and kind
  • Janki
    United Kingdom United Kingdom
    Gave us a free upgrade as it was our minimoon. Great all inclusive, good choice for veggies. No complaints. 10/10 hotel

Property surroundings

Restaurants
9 restaurants on site

  • Ventanas Il Mar

    No additional info available

  • Fico d'India
    • Cuisine
      Italian
  • Taverna
    • Cuisine
      Greek
  • The White

    No additional info available

  • Asia White
    • Cuisine
      Asian
    • Open for
      Dinner
  • Oriental Guest Restaurant
    • Cuisine
      Middle Eastern
    • Open for
      Dinner
  • Εστιατόριο #7

    No additional info available

  • Εστιατόριο #8

    No additional info available

  • Εστιατόριο #9

    No additional info available

Resort facilities of Grecotel LUX.ME White Palace​
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Beachfront
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Cycling
    Off-site
  • Darts
  • Table tennis
  • Children's playground
  • Games room
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Pool with view
  • Salt-water pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • German
  • Greek
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Grecotel LUX.ME White Palace​ takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted

The fine print
Need-to-know information for guests at this property

All guests benefit from the Lux All-In Living package including:

- 24h Whats App concierge

- Beach and Pools with 1-km long beach, kids pool, 4 sharing pools for specific room types, 11 private ones

- Kids and Family with free kids dining and specialized programs

- Entertainment including live acts and DJ shows

- Gourmet Promenade with restaurants and pop-up kiosks on the promenade

- Kids free dining in all a la carte restaurants

- Restaurants and Bars (6 restaurants, one 24/7, a patisserie, premium brands, snacks and ice bars, pool and beach service)

- Hippie Wellness with massage rooms and hamam

- Free in-room amenities, such as minibar, WiFi, luxury amenities and safe.

Guests must present the same credit card used to make the reservation and an ID or passport with a photo of the cardholder upon arrival at the hotel. Please note that if you wish to proceed with a cash payment in the resort, euros up to 500€ are accepted per reservation and or per stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grecotel LUX.ME White Palace​ in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 1029858

FAQs about Grecotel LUX.ME White Palace​

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The nearest beach is just 350 yards from Grecotel LUX.ME White Palace​. All distances are measured in straight lines. Actual travel distances may vary.

  • Grecotel LUX.ME White Palace​ is 1.1 miles from the centre of Adelianos Kampos. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Grecotel LUX.ME White Palace​ can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • American
    • Buffet

  • The prices at Grecotel LUX.ME White Palace​ may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Grecotel LUX.ME White Palace​ include:

    • Twin/Double
    • Bungalow
    • Family
    • Suite
    • Double
    • Villa

  • Grecotel LUX.ME White Palace​ has 9 restaurants:

    • Εστιατόριο #8
    • Oriental Guest Restaurant
    • Εστιατόριο #9
    • Fico d'India
    • Taverna
    • Ventanas Il Mar
    • Εστιατόριο #7
    • Asia White
    • The White

  • Yes, Grecotel LUX.ME White Palace​ is popular with guests booking family stays.

  • Grecotel LUX.ME White Palace​ offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Children's playground
    • Games room
    • Table tennis
    • Darts
    • Kids' club
    • Beachfront
    • Evening entertainment
    • Aerobics
    • Personal trainer
    • Beach
    • Fitness/spa locker rooms
    • Beauty Services
    • Live music/performance
    • Swimming Pool
    • Water sport facilities on site
    • Bicycle rental
    • Themed dinner nights
    • Facial treatments
    • Tour or class about local culture
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Check-in at Grecotel LUX.ME White Palace​ is from 15:00, and check-out is until 11:00.