Terminal Neige – Totem features free WiFi throughout and is located in the heart of Flaine, 100 metres from Télébenne Ski Lift. Guest can enjoy an après-ski drink in the bar. Rooms have a flat-screen TV and a private bathroom equipped with free toiletries and a hair dryer. Selected rooms have a seating area and/or a terrace or balcony. The hotel reception desk is open 24 hours a day, 7 days a week. The property also offers ski-to-door access, as well as, a ski shop in the heart of the hotel that offers the latest ski equipment and accessories. The Pure Altitude Spa offers a number of treatment rooms, a hot tub and a sauna. Both the Tête des Vers Ski Lift and the Aup de Veran Gondola are located 200 metres from the property. Geneva International Airport is a 1-hour drive away and Chambéry Airport is 135 km from the property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
1 large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
8.9
Comfort
8.8
Value for money
7.6
Location
9.6
Free WiFi
8.5
High score for Flaine
Select topics to read reviews:

See what guests loved the most:

  • Katharine
    United Kingdom United Kingdom
    Loved the location, just short walk to slopes on skis. Loved the facilities, especially restaurant, bar and access to ski hire within hotel. All staff extremely helpful and would definitely recommend this hotel to others and stay again if I...
  • Helena
    United Kingdom United Kingdom
    great location- breakfast was good with several choices
  • Melanie
    United Kingdom United Kingdom
    Our second trip to the Totem - we like the location, the in-house ski shop, the staff, the spa, the quirky decor, the food, the views and the general vibe of the place. Very chilled and relaxing place to stay with nothing too much trouble for the...

Hotel surroundings

Restaurants
1 restaurant on site

  • Friendly Kitchen
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Totem, Friendly Hotel & Spa
Great facilities! Review score, 8.5

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Skiing
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Happy hour
  • Evening entertainment
  • Skiing
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box
General
  • Pet bowls
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • French

House rules

Totem, Friendly Hotel & Spa takes special requests - add in the next step!

Check-in

From 16:00 to 00:00

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Totem, Friendly Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the rate apply for a 2-person occupancy.

Please note that the hotel does not accept booking of 5 or more rooms. We reserve the right to cancel them at our discretion.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Totem, Friendly Hotel & Spa

  • The prices at Totem, Friendly Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Totem, Friendly Hotel & Spa has 1 restaurant:

    • Friendly Kitchen

  • Guests staying at Totem, Friendly Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet

  • Totem, Friendly Hotel & Spa is 500 yards from the centre of Flaine. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Totem, Friendly Hotel & Spa on this page.

  • Totem, Friendly Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Skiing
    • Evening entertainment
    • Body treatments
    • Facial treatments
    • Spa/wellness packages
    • Happy hour
    • Steam room
    • Beauty Services
    • Yoga classes
    • Fitness/spa locker rooms
    • Body wrap
    • Waxing services
    • Fitness
    • Spa lounge/relaxation area
    • Body scrub
    • Spa facilities

  • Room options at Totem, Friendly Hotel & Spa include:

    • Double
    • Suite
    • Apartment

  • Check-in at Totem, Friendly Hotel & Spa is from 16:00, and check-out is until 12:00.