The small Hotel Sarazena is located next to the train station in Zermatt and features a sauna. Rooms have an en-suite bathroom, cable TV and free WiFi internet access. A cosy lounge with an open fireplace and a bar invites you to enjoy your favourite drink. A drying room for ski boots is at your disposal.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Zermatt-Sunnegga - 350 yards
  • Matterhorn Express Gondola - 1,250 yards
  • Zermatt - Furi Ski Lift - 1,250 yards
  • Matterhorn Express 1 - 1,300 yards
  • Eisfluh - 1,500 yards
  • Patrullarve - 1,650 yards

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.6
Free WiFi
9.1
Select topics to read reviews:

Guests who stayed here loved

  • Fiona
    Australia Australia
    Friendly staff, proximity to the train station and cleanliness.
  • Bill
    United Kingdom United Kingdom
    Great location in Zermatt overlooking the Gornergrat railway station and very close to the main station too. Our room would be better described as a large apartment than as a room - it was wonderful, with a fully-equipped kitchen and living room,...
  • Linda
    Australia Australia
    What can l say. Agnes was so helpful. Nothing was too much trouble . An wonderful stay.

Hotel surroundings

Facilities of Hotel Sarazena
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cycling
  • Hiking
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Baby safety gates
  • Board games/puzzles
  • Baby safety gates
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Minimarket on site
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Italian

House rules
Hotel Sarazena takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
CHF 40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please inform Hotel Sarazena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel Sarazena

  • Room options at Hotel Sarazena include:

    • Single
    • Twin

  • The prices at Hotel Sarazena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Sarazena is from 15:00, and check-out is until 11:00.

  • Hotel Sarazena is 400 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Sarazena offers the following activities / services (charges may apply):

    • Sauna
    • Cycling
    • Hiking