The Hotel Pollux in the centre of Zermatt and 200 metres from the train station offers you newly renovated rooms, charmingly combining rustic elements with modern design. The hotel has 3 restaurants. The Pinte features wooden furniture typical of Valais and serves specialities such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and Vediterranean delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available in the entire hotel free of charge. A conference room, a relaxation area with a Finnish sauna, a steam bath, a hot tub, a magic shower and a solarium are at your disposal as well.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby ski lifts:
  • Zermatt-Sunnegga - 450 yards
  • Matterhorn Express Gondola - 950 yards
  • Zermatt - Furi Ski Lift - 950 yards
  • Matterhorn Express 1 - 1,000 yards
  • Eisfluh - 1,550 yards

Property highlights

Situated in the real heart of Zermatt, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 bunk bed
and
1 large double bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.5
Location
9.8
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Gareth
    United Kingdom United Kingdom
    The property was amazing. Lovely spa area that I see every day. The bar and restaurant was amazing.
  • Yoo
    Australia Australia
    Family room has verandah (view of the main street), friendly staff, breakfast was good (even has fresh juicer), clean, less than 5 mins walk from the station (and no pebble road), has elevator, relatively quiet room (although we were next to the...
  • Beary
    United Arab Emirates United Arab Emirates
    The location and environment. Everything was beautiful and comfortable.
  • Denise
    Australia Australia
    We travelled to Zermatt on a day trip, due to bad weather we were unable to leave Zermatt and had to stay the night. What a great hotel to be stranded at! The reception staff were welcoming and accommodating for us and other stranded travelers. ...
  • Linda
    Singapore Singapore
    Location was excellent as it was only 5 mins walk from the SBB train station and train up to matterhorn viewing point. There are several restaurants nearby.Check-in was very smooth and fuss-free, we arrived early and left our luggage at the...
  • Christina
    Switzerland Switzerland
    Location was top. Love the ambience and that Swiss chalet feeling when you enter the reception. We had the family room, with the separate bunkbed room. We travelled with my 87 years old mother-in-law and was perfect to have her connected to our...
  • Ian
    Australia Australia
    lovely accommodation in a great location. the staff were all very friendly and helpful, I would recommend hotel Pollux to anyone staying in Zermatt.
  • Barrie
    Australia Australia
    Everything - Really enjoyed our stay and we should've stayed a little longer
  • Lisa
    Australia Australia
    Comfy beds, great location and lovely staff at reception
  • Linda
    Australia Australia
    We had a lovely room with doors that could open and you could look down on the street or across rooftops to the mountains. Hotel is close to the train station. Breakfast was nice especially getting a pot of coffee and a pot of warm milk. They also...

Hotel surroundings

Restaurants
3 restaurants on site

  • Pinte
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Arvenstube
    • Cuisine
      Mediterranean • Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan
  • Vegistube
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Hotel Pollux
Great facilities! Review score, 9

Most popular facilities
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Cycling
  • Hiking
  • Games room
  • Skiing
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Steam room
  • Spa facilities
  • Hammam
  • Spa and wellness centre
  • Solarium
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules
Hotel Pollux takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 45 per child, per night
3+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCarte BleueMaestroCarte BlancheUnionPay credit cardCashCash

FAQs about Hotel Pollux

  • Hotel Pollux is 50 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Pollux offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Hammam
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Golf course (within 3 km)
    • Solarium
    • Spa facilities
    • Tour or class about local culture
    • Bicycle rental
    • Steam room

  • Room options at Hotel Pollux include:

    • Double
    • Family
    • Single
    • Triple

  • Guests staying at Hotel Pollux can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hotel Pollux may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Pollux has 3 restaurants:

    • Arvenstube
    • Vegistube
    • Pinte

  • Check-in at Hotel Pollux is from 15:00, and check-out is until 11:00.