Palace Downtown
Palace Downtown 9.8
- Garden
- Swimming Pool
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Non-smoking rooms
- Safety deposit box
Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer. The guest rooms of Palace Downtown hotel are decorated in a contemporary Middle Eastern style and offer balconies and luxury bathrooms. All rooms are equipped with an interactive TV system, DVD player and free WiFi. Four different restaurants provide fine dining opportunities, ranging from Argentinian meat to Thai curries. All-day eateries serve a buffet of Mediterranean and Middle Eastern dishes. Leisure facilities at Palace Downtown include a palm-fringed outdoor pool and the spa offering facial and body treatments. Guests can also enjoy a Hammam, monsoon showers, hot tub and steam rooms. Palace Downtown is located a 5-minute walk from the Dubai Mall and the Souk Al Bahar shopping and entertainment centre. The property offers transfers from Dubai International Airport to the hotel upon request.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds |
SustainabilityThis property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Margaret
Australia“Awesome polite helpful staff. Best breakfast ever!! So beautiful. Great pool. Next to Dubai Mall.” - Feras
Saudi Arabia“The Location is incredible, property is honestly so serene and quite, loved everything about it, the services, the staff, the food.” - David
United Kingdom“Beautiful, high quality hotel in a great location.” - Havnen Australia“My family and I stayed at Palace Downtown while we had to wait for our connecting flight to Sydney, 15 hr layover. We found the service attentive and the room large and clean. Our stay was brief, however we were impressed with the service and...”
- Daniel
Philippines“Staff was friendly and kind especially SIDO & JAMES at the Front Desk/Reception.” - Joyce Australia“Excellent location, such a close walk to the mall and the fountain. Pool area, although small, was beautiful and great service. Breakfast buffet very diverse with great selections. Spa was very tranquil with a good selection of services. A...”
- Alexandra
Switzerland“The location was ideal as some of the most famous sightseeing highlights were in walking distance. The whole staff did a perfect job, which contributed to our wonderful travel experience.” - Haider
Belgium“I think the hotel is worth 4 stars and not 5. The rooms need renovation, there is a musty smell in the room, probably a mold or moisture problem” - Michel Australia“Great location and great service It’s a bit outdated and will require better acoustics as the fountain show music is loud indoors”
- Work Australia“Beautiful hotel from the moment you enter the driveway, the room was beautiful as was the wonderful buffet breakfast. The pool is also inviting.”
Hotel surroundings
Restaurants6 restaurants on site
- Al Bayt
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbianceTraditional • Romantic
- Buhayra Lounge
- CuisineBritish • Middle Eastern
- Open forHigh tea
- AmbianceTraditional • Romantic
- Fai
- CuisineAsian
- Open forHigh tea
- AmbianceTraditional • Romantic
- Thiptara
- CuisineThai
- AmbianceRomantic
- Ewaan
- CuisineMiddle Eastern
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Romantic
- Asado
- CuisineArgentinian
- Open forDinner
- AmbianceTraditional • Romantic
Facilities of Palace DowntownGreat facilities! Review score, 9.3
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
Outdoors
- Balcony
- Terrace
- Garden
Kitchen
- Coffee machine
- Electric kettle
Activities
- Kids' club
Living Area
- Desk
Media & Technology
- iPad
- Satellite channels
- Telephone
- TV
Food & Drink
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Valet parking
Reception services
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- 24-hour front desk
Entertainment and family services
- Babysitting/child services
Cleaning services
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Wake-up service
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming pool
Wellness
- Spa lounge/relaxation area
- Steam room
- Hot tub/Jacuzzi
- Spa and wellness centre
- Fitness centre
- Sauna
Languages spoken
- Arabic
- Bulgarian
- English
- French
- Hindi
- Russian
- Filipino
House rulesPalace Downtown takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine printNeed-to-know information for guests at this property
Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.
For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.
Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Palace Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
License number: 588614
