In the heart of Northumberland, Matfen Hall Country Hotel, Spa and Golf Estate is a true escape to a luxurious world.
Roy
United Kingdom
The General Decor and in the room the balcony was good as was the general friendliness of the staff. I cannot say more as our 3 night 4 day break was so ruined by the serious faults and ommissions we experienced. When we had a complaint on finding our room had not been attended to at all we called to let the manager help but he was not available so we left a message with the duty supervisor that the manager should call us back. He did not contact us over the course of the next 3 days. We checked and were assured that he had received our message and a reminder from the staff. What a really bad attitude.
Situated in Stagshaw Bank, within 31 km of MetroCentre and 31 km of Theatre Royal, Low Houses features accommodation with a garden and free WiFi as well as free private parking for guests who drive.
Robert
Malaysia
The host is charming / convivial and makes up for the deficiencies in the property e.g bathroom not en suite, breakfast minimal. Wholesome dinner prepared by the host.
Errington House is located in Hexham and features a garden. The rooms have garden views. At the bed and breakfast, the rooms come with a wardrobe, a flat-screen TV and a private bathroom.
Located in Ovingham in the Northumberland region, Host & Stay - Snoozy Goose features a patio.
nick
United Kingdom
We loved our stay at the Snoozy Goose-exceptionally clean, very comfy beds and a fantastic location. Beautiful views across the green. We loved walking our dog through the community orchard and along the river. A very friendly village with a lovely, welcoming village store.
Hygge at Vallum is situated in Newcastle upon Tyne, 22 km from MetroCentre, 23 km from Theatre Royal, and 24 km from Utilita Arena. This property offers access to a patio and free private parking.
sharon
United Kingdom
relaxing feel to the cabin, clean. PINE restaurant Michelin star, great tasting menu a very short walk. Traditional pub was a short walk. comfortable stay.
The hotel is 300 metres from the terminal building at Newcastle Airport and a 15-minute Metro ride from Newcastle city centre. It has free Wi-Fi, a restaurant and a cocktail bar.
Robin
United Kingdom
Shower very good although old. Bed clean & comfortable. Nice scampi & chips in bar - portion a little small for my husband though. Lovely bartender.
The welcome at Matfen was lovely, being seated in the great...
The welcome at Matfen was lovely, being seated in the great hall while your car is parked by concierge and bags taken to the room is a great touch. Our room was spacious enough and we had a lovely little balcony with views to Matfen village which is 2 minutes away. The rooms were spotlessly clean and great amenities including fresh milk, the decor of our room is a little tired but it didn't detract from our stay. I also had a fantastic facial in the spa and we used the pool, sauna and steam room which were very good. Then to Emerald restaurant which was incredible such a wonderful surrounding to enjoy delicious food and a great bottle of South African Pinotage. We definitely recommend a stay here and we loved it so much we have already booked again to stay in December with our parents. See you again in a couple of months. Possibly our new favourite getaway hotel.
Jonathan
United Kingdom
Scored 10
10
We had an excellent stay at Matfen.
We had an excellent stay at Matfen. The hotel and spa are fabulous and the staff were very professional yet friendly and welcoming. Grounds are well kept and the location is very good for walking and sightseeing.
A
Anonymous
United Kingdom
Scored 10
10
The setting is gorgeous.
The setting is gorgeous. The hotel is full of character and period features but also completely up to date and luxurious. We had an outstanding stay, it exceeded our expectations and we would return in a heartbeat!
We were on a bed, breakfast and evening meal basis. The food was delicious and staff helpful, attentive and friendly.
Sally
United Kingdom
Scored 4.0
4.0
Very poor choice of menu the same menu for entire stay very...
Very poor choice of menu the same menu for entire stay very few vegetarian options
This hotel is not dog friendly
The staff although very friendly were not trained
Lack of staff for a hotel of its supposed stature
Would get better service in other local hotels at half the price
Jim
United Kingdom
Scored 10
10
We had a lovely visit, the hall and grounds are gorgeous,...
We had a lovely visit, the hall and grounds are gorgeous, staff were very friendly, rooms immaculate and food was delicious.
I enjoyed a wonderful treatment in the spa to finish off a most enjoyable visit.
Highly recommended.
felix
Scored 10
10
Sits in a very scenic location near the village of Matfen...
Sits in a very scenic location near the village of Matfen but also near Newcastle and Hexham. A very impressive looking hotel and inside did not disappoint. There has a lot of character. Food was good and staff excellent. Perfect hotel to have a relaxing break and plenty around if you want to see things eg Hadrians Wall or Corrbridge. It also has a lovely spar but best to book treatments in advance.We will definitely be going back.
The Quality and Service from staff members during our stay was absolutely outstanding. Kudos to them, I have stayed in hotels across the world and I have generally found that UK Hotels are distinctly below par in service, staff attitude and quality. Matfen Hall is most certainly not. Faboulous, well done. 🙌
Our stay at Matfen Hall was exceptional. Everything from our arrival, the customer service, food and drink, through to our rooms were outstanding. The staff simply could not do enough for you. Put simply this is the best hotel I have ever had the pleasure to stay at. Outstanding.
The hotel itself was beautiful and we were absolutely amazed by how well treated and supported we were by the staff even prior to our check in, every one was so helpful and friendly
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