Hotels near Eccleston

The recent face lift has been a great success and is impressive. Lots of space and with a nice bar area and I have to say breakfast was excellent. My room was spotless and of an excellent standard. Was value for money and I would return again..Highly Recommended.

We were very impressed by the room itself, there was plentiful tea/coffee available, the hand wash, shower gel, shampoo smelled fresh and the bed was comfortable. I enjoyed that there was Sky Sport available (i was able to watch the cricket). The breakfast was lovely, everything was fresh and the service was very good. The hotel was in the centre of Chester which was perfect for everything we wanted to visit, with very good restaurants all around.

Location and facilities available. Breakfast was lovely and the staff so helpful. Would definitely recommend.

Location was perfect. The staff, food and restaurant were lovely.

At check-in I was too early (2pm) and my room not ready. I asked if a taxi to the centre of town could later be ordered for me. I was told they would do this and the cost would be £5 - £6.   Later an asked a different receptionist if she could order me a taxi; she said “no, because it was a race day and they didn’t order taxis for guests on race days.”! She offered no apology and appeared as if she could not be bothered. She gave me a number to call, which I did while stood in front of her and the taxi came in 5 minutes; it cost £9. Was she just too lazy or was this company policy not to help guests? When later I checked in I was given a key card which did not work. Long walk back to reception and given, with no apology, another card - this also did not work, so back to reception. No apology. The third card worked.  I had made two simple special room requests when booking and this was acknowledged by an email from the hotel. Both requests were then totally ignored by hotel staff and when queried at reception again no apology given and a ‘take it or leave it, we are full', attitude. The whole atmosphere of the reception staff at this hotel appeared to be one of begrudgingly having to serve guests.  Fair to say my; room was much as expected.  Lunch at the restaurant was good and service likewise. Breakfast was poor. Scrambled eggs at 7am on Sunday had clearly been prepared long before and had dried out. Mushrooms were literally black and dried out. That’s what I received in return  for £200 for one night at the Double Tree in Chester. Never again can I trust this hotel chain. Recently my wife and I stayed at the Holiday Inn Express in Glasgow where the reception staff were all excellent and the breakfast we gave 10/10.  Hilton could and should learn from them.

service

Breakfast was superb. Room was clean and well equipped. Location was a 45 min walk to the center along the canal or 10 mins on the park and ride

The hotel itself is lovely and very well presented. The staff were all very friendly and helpful and the rooms and restaurants were above expectation. The hotel has great potential and I would be happy to stay again.

Great location

As usual staff were friendly and helpful. We don't normally stay for the weekend, do the staff were new to us, but were just as ameniable as we have come accustomed to.