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Reviews of Seashells Phu Quoc Hotel & Spa 5 stars

1 Vo Thi Sau, Duong Dong, Phu Quoc, Vietnam

#118 of 371 hotels in Phu Quoc

Guests' Choice

Review score

Based on 299 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 24 October 2023

    10
    Beautiful hotel that has a large pool and was close to beach
    • Leisure trip
    • Couple
    • Classic Ocean View King
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel in a perfect location as it was right on a lovely beach. It has a large swimming pool with an excellent pool bar. The buffet breakfast was delicious and had a wide range of foods catering for all needs. All staff were friendly and helpful. Highly recommended.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 1 night
    • Submitted via mobile

    Don't forget to bring a power plug adapter if you use flat type power plug (type A for US, MEX, CAN, JAPAN), it would be a very hard time to plug in. This hotel is the only one I have issue with power plug. I've been in 6 other hotels in Vietnam, never had any problem plugging my devices!

    Spacious room. Very nice infinity pool. The beach is right at the doorstep. The night market is only 50m away. Our room (premium ocean view room) has a million dollars view to the beach!!! Love it!

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    It was a perfect vacation to stay this hotel. Thank you for your hospitality. I will come back again!
    • Leisure trip
    • People with friends
    • Classic Ocean View Twin
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Pool bar, beach is very clean and close to the night market

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 1 night

    Nil

    Pool and breakfast

    Stayed in September 2023

  • Reviewed: 7 October 2023

    8.0
    Will show more friends to go
    • Leisure trip
    • Couple
    • Classic City View Twin
    • Stayed 3 nights
    • Submitted via mobile

    Service

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Great location, but busy hotel
    • Leisure trip
    • Couple
    • Junior Suite 1 Bedroom with one time foot massage (15min) for 2 guests
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was very crowded, too noisy for our taste. Our room was near the pool bar, so unfortunately the music got louder and louder as the day progressed. Breakfast was good, but to many people, so nothing was refilled fast enough. Very busy hotel.

    Location was great, in the heart of the city, close to the night market, restaurants, shops, We ordered room service a few times, the food was great. Breakfast was also good, Pool was nice and big, not to many people were using it. Our junior suite was nice and spacious.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Value. Conveniwnce. Awesome buffet and pool. On the beach
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 3 nights
    • Submitted via mobile

    Not much not to like.

    Short walk to Night Market. 10 minutes from airport on the green bus (free). Buffet is awesome. Pool is great and clean. On the beach.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    9.0
    Good place to stay
    • Leisure trip
    • Solo traveller
    • Classic City View King
    • Stayed 1 night
    • Submitted via mobile

    Check out process was slow. Price on room service menu was wrong and was informed when food was delivered.

    Near airport and free airport shuttle. Room was spacious and comfy.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Perfect
    • Leisure trip
    • Group
    • Classic Ocean View King
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely staffs, nice location, everything was perfect

    Stayed in September 2023

  • Reviewed: 9 September 2023

    10
    I would like to thank every staff member of the Seashells,My partner and I have travelled all over Vietnam and to say th
    • Leisure trip
    • Couple
    • Classic Ocean View King
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The property was outstanding! It was central to everything especially the night markets ! The pool the spa the restaurant and the bar were amazing. Our room was immaculate and comfortable in every way. There was not one thing to fault! Congratulations seashells you have it all !

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    appreciate the services provide .
    • Leisure trip
    • Group
    • Classic City View King
    • Stayed 2 nights

    all staff very friendly and helpful

    excellent breakfast . good decide pool with bar .

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    A gem in Phu Quoc! Beautiful resort, great breakfast, location and staff!
    • Leisure trip
    • People with friends
    • Classic City View Twin
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location was super close to the night market which was great at night. The pool was incredible and we didn’t want to leave. Pool bar, music, breakfast buffet and staff are also top notch. 100% recommend to stay here if you want a well rounded, great experience in Phu Quoc!

    Stayed in August 2023

  • Reviewed: 26 July 2023

    10
    Seashells Hotel .... Great peopl, Great place!!
    • Leisure trip
    • Couple
    • Classic Ocean View King
    • Stayed 5 nights

    All was GREAT!!

    The Seashells Phu Quoc Hotel & Spa is an excellent hotel, and a great choice for tourism, business, events and as a central location for island discovery. The hotel staff are the real asset here, and are all so friendly and helpful, and that goes from the restaurant to the front desk, cleaners and concierge. Having a great location in Phu Quoc town and still being on the beach, allows for an easy walk to the Night Market and the plethora of local restaurants in the vicinity. We visited mainly for a friends wedding, which the hotel catered for exceptionally well and made this special event even more special for everyone. Well done Seashells!!

    Stayed in July 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Ocean View Twin
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything were perfect

    Stayed in July 2023

  • Reviewed: 5 July 2023

    9.0
    Great hotel in great location n great value for money
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 3 nights
    • Submitted via mobile

    Fridge in room was not cold enough

    Very nice room and nice pool area and bar and great location close to night market and shops and atms etc Food is good too and breakfast is excellent

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 1 night

    Not enough towels provided. We have to asked a couple time to have the room cleaned.

    Food provided was standard.

    Stayed in June 2023

  • Reviewed: 30 June 2023

    10
    We had an awesome time at seashells .
    • Leisure trip
    • Family with young children
    • Junior Suite 1 Bedroom with one time foot massage (15min) for 2 guests
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to complain about. It was great a place to stay.

    Great view and great location.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 4 nights
    • Submitted via mobile

    I loved the location, breakfast was awesome, a huge range to choose from. Pool is beautiful, water is cold. Staff were lovely, helpful and always there to serve you.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    nice place to stay
    • Leisure trip
    • Family with young children
    • Premium Ocean View Twin
    • Stayed 7 nights
    • Submitted via mobile

    some of the house keeping could have been better. also being harassed every morning to go to the buffet for dinner was annoying. Neither of these things detracted from the overall experience.

    really great location, with good food, breakfast was great. Good sized room. really friendly helpful staff. We were staying with two young children and they were really helpful with this. The pool area is also wonderful!!

    Stayed in June 2023

  • Reviewed: 4 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic City View Twin
    • Stayed 3 nights
    • Submitted via mobile

    Buffet is a bit limited in choices.

    Great pool and view. Staffs are very friendly and professional. The room is very spacious and beds are super comfortable. I had such a great sleep.

    Stayed in June 2023

  • Reviewed: 26 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic City View King
    • Stayed 3 nights
    • Submitted via mobile

    Staff Service was not good. Lack of politeness and courtesy. Room flooring was looking very cheap.. no premium feel..

    Location

    Stayed in May 2023

  • Reviewed: 26 May 2023

    8.0
    good experience especially staff service is very good
    • Leisure trip
    • People with friends
    • Phu Quoc Suite with one time body massage (40min) for 4 guest
    • Stayed 3 nights
    • Submitted via mobile

    housekeeping not very consistent. we are 4 and stay in 1342. only given 2 coffee cups and 2 coffee cube

    big and clean

    Stayed in May 2023

  • Reviewed: 19 May 2023

    10
    It was a great hotel and i will recommend it to anyone who wants to visit Phu Quoc!
    • Leisure trip
    • Couple
    • Classic Ocean View King
    • Stayed 3 nights

    No complaints about this place at all!!!!

    Buffet breakfast was amazing and the service and food at the pool bar was exceptional. we will definetely come back!

    Stayed in May 2023

  • Reviewed: 16 May 2023

    10
    the stay is very pleasant so we’ll be back in the near future.
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 2 nights
    • Submitted via mobile

    none

    very modern and clean. location is very convenient for night market and dinner. Breakfast is exceptional good.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    10
    amazing hotel with good beach view and swimming pool
    • Leisure trip
    • Family with young children
    • Premium Ocean View Twin
    • Stayed 5 nights
    • Submitted via mobile

    The swimming pool, beach view, building architecture, service

    Stayed in May 2023

Showing 76 – 100

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