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Reviews of Seashells Phu Quoc Hotel & Spa 5 stars

1 Vo Thi Sau, Duong Dong, Phu Quoc, Vietnam

#118 of 372 hotels in Phu Quoc

Guests' Choice

Review score

Based on 299 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 June 2024

    8.0
    OK
    • Leisure trip
    • Family with young children
    • Classic City View King
    • Stayed 3 nights

    The layout of the toilet in the room is very inconvenient

    Location

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Our stay was exceptionally comfortable and relaxing. This was all to the thanks of the amazing staff at the hotel and a
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 7 nights
    • Submitted via mobile

    There was nothing we didn’t like.

    The staff were all warm and welcoming and the location was great.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    it was a wonderful hotel
    • Family with young children
    • Premium Ocean View Twin
    • Stayed 4 nights
    • Submitted via mobile

    Toilet paper is not stable and water can easily get soaked near the bathtub if you are not careful.

    beautiful view .clean everywhere and BBQ buffet was wonderful

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    A fantastic place
    • Leisure trip
    • Couple
    • Classic Ocean View King
    • Stayed 5 nights
    • Submitted via mobile

    Could have a few more halal meat options but there was plenty of vegetarian and seafood.

    Beautiful hotel, so clean with an amazing pool over looking the beach. Our ocean view room with king bed was fantastic! The hotel is also conveniently located close to many stores and night market. The staff are extremely friendly and helpful. We will definitely be back!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Worth it
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 6 nights
    • Submitted via mobile

    The Beach, pretty filthy with rubbish from the river

    Brilliant Staff, Incredibly clean and comfy

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Ocean View Twin
    • Stayed 7 nights
    • Submitted via mobile

    Poolside service not great, normally had to track down a waiter/waitress. Little word of warning for sea bathers, I stood on a sea urchin close in to shore, very rare occurrence, but pretty painful, hotel staff promptly got me a clinic appointment, clinic was as clean and clinicians as professional as you'll find anywhere.

    Exceptional, staff, facilities, cleanliness, location, all superb. Lovely pool area, furnished with flotation vests for poorer/non swimmers. Nice little length of (narrow) beach which staff clean up the small amount of litter which washes up on each tide. Excellent breakfast display, replenished regularly. Seems to be mainly Asian guests. All in all, pretty faultless.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Ocean View King
    • Stayed 6 nights
    • Submitted via mobile

    The expectation of the sea was more than we got...beach not clean in front of the hotel...

    So many things! Very clean, staff exceptional friendly and helpful Swimming pool excellent.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Blissful break in perfect place
    • Leisure trip
    • People with friends
    • Classic City View Twin
    • Stayed 4 nights
    • Submitted via mobile

    Amazing hotel! Brilliant location, friendly warm staff, delicious buffet and food. Beautiful pool and beachfront with the best sunset views. Just perfect end to our trip.

    Stayed in March 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Ocean View King
    • Stayed 4 nights
    • Submitted via mobile

    - Lack of english communications of employees - Untouchable insects invasion from sea at night

    - Swimming pool and the sea right in front of accommodations - Restaurant and room quality - Kindness of employees - Location(not far away from airport) - Free shuttle bus services from and to the airport

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Beautiful Hotel in a great area.
    • Leisure trip
    • Couple
    • Premium Ocean View King
    • Stayed 3 nights
    • Submitted via mobile

    Having to leave 😭

    Best hotel and The Seafood Buffet was amazing. I loved everything about it.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Perfect place to stay
    • Leisure trip
    • Family with young children
    • Premium Ocean View King
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Fantastic stay and Tianh and Hianh were extremely helpful in helping and assisting during our stay .
    • Leisure trip
    • Couple
    • Junior Suite 1 Bedroom with one time foot massage (15min) for 2 guests
    • Stayed 5 nights

    Perhaps organise a cleaning of the beach in the morning as plastic bags and floating rubbish washes up, not the hotels fault , of course !

    our room was great . the sunsets were fantastic [5th floor seaview] .Breakfast was good with a variety of dishes [european & asian] with plenty for everyone. Pool and beds were readily available along with towels . We had a complimentary foot massage [15 minutes] every day and the staff were very attentive.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Value for money and great location and facilities
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 4 nights
    • Submitted via mobile

    Great location, big rooms with comfortable beds. Excellent buffet breakfast. Got 2 room cards issued so meant we could charge things and leave air con running. Couldn't at any other hotel on our trip.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic City View King
    • Stayed 3 nights
    • Submitted via mobile

    Room was not super clean

    Big and well furnished room, nice bathroom The pool and sunbathing area are nice Few steps away from old town center

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 3 nights
    • Submitted via mobile

    Right on the beach, center of everything

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great place to stay in phu quoc
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 5 nights
    • Submitted via mobile

    Not enough lounges by the pool. Half pool decked area was closed off for painting so this was the reason!

    Breakfast was great. Had room service also and food delivered quickly and was delicious!

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Lovely place to relax for a few days
    • Leisure trip
    • Couple
    • Classic City View King
    • Stayed 5 nights
    • Submitted via mobile

    Fridge wasn’t cold enough in the room

    The view from the pool, and it’s location to the markets

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Relaxing in a perfect location
    • Leisure trip
    • Family with young children
    • Classic Ocean View King
    • Stayed 8 nights
    • Submitted via mobile

    Everything perfect

    Beautiful hotel - perfect Location. Lovely pool and fantastic breakfast.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Seashells is the place to stay for 5 star quality and value for money.
    • Leisure trip
    • Family with young children
    • Classic City View King
    • Stayed 5 nights
    • Submitted via mobile

    Bed was a little hard

    Large open spaces inside with quality finishes. Great location near markets and a short walk or $2 Grab to great local restaurants. Staff were excellent, so very helpful, friendly and immensely respectful. Located beside the beach, the pool was exceptional and offered the very best view of the amazing sunsets.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Nice resort style hotel. Big pool.
    • Leisure trip
    • Family with young children
    • Premium City View Grand King Bed
    • Stayed 3 nights
    • Submitted via mobile

    Bathtub in the center of the room threw me off.

    Clean and nice pool and buffet.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    To sum up, it is a great hotel with best location and view. Very recommended.
    • Leisure trip
    • Couple
    • Classic Ocean View Twin
    • Stayed 5 nights
    • Submitted via mobile

    During our stay there was renovation works at some parts of the hotel. Sometimes it could be very noisy. We could not sleep because they started at early mornings around 08.00. After several complaints hotel management decided to do maintenance works after 10.00.

    Everything was good: location, view from the hotel, food, service. Hotel has complimentary free airport transfer👍

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic City View King
    • Stayed 5 nights
    • Submitted via mobile

    Very limited number of sunbeds and umbrellas on the beach and pool.

    Location near the night market and with many possibilities to go out. The breakfast was amazing with a lot of options

    Stayed in January 2024

  • Reviewed: 4 April 2024

    10
    Worth the money
    • Leisure trip
    • Couple
    • Premium Ocean View Twin
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were very spacious clean & bright. Also overlooked the ocean.

    Clean, & location

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Overall excellent and worth the money
    • Leisure trip
    • Couple
    • Premium City View Grand King Bed
    • Stayed 4 nights
    • Submitted via mobile

    The location is super nice, accessible to the attractions

    Very clean and comfortable.the staffs were polite and being helpful.

    Stayed in April 2024

Showing 1 – 25

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