Location, Staff

Stayed in June 2024

Very clean, comfy beds, helpful reception and good location! Superb breakfast even with 2 min walk from hotel. Will stay again if we will come back!

Stayed in June 2024

Bath was smaller than it’s space so water ran down the end. Bed was two big singles pushed together, but still both very comfy. Breakfast is served in the associated Hostel around the corner - go early to avoid Ha Giang Loopers

Ms Xiang was a very helpful and friendly host - nothing was too much for her! We booked a Ha Long bay cruise here and we were not needlessly upsold (and even got a discount). Comfy bed and hot water in the shower. Location was fantastic for the tourist spots!

Stayed in June 2024

Nothing

We had a great stay at this hotel! The rooms and big and clean and the bed is huge. Loved having a bath available. The staff were very kind and helpful! Great location, walking distance to everywhere and tucked down a small alley. Would recommend!

Stayed in June 2024

Really great stay here. We extended after an initial one night stay and the hotel is very busy! The breakfast is provided at a separate hotel and it's great buffet style! The main lady (owner?) was very friendly and helpful for us, she booked us VIP transport for half the cost!

Stayed in May 2024

Such a good location in a quiet alley in the heart of the Old Town. Budget pricing. Super friendly staff especially Xiang. She went above and beyond.

Stayed in April 2024

Can’t put my finger on it but we really loved this hotel in Hanoi. The staff were LOVELY! The room was really nice too, amazing bed.

Stayed in March 2024

Cleaning could be more accurate.

The hotel is older than it looks, but the room was big and the position is great, in the old town but in a quiet corner, so you can get a good night of sleep. The staff is very helpful, they go over and beyond, Candy in particular, and they offer city trips and activities at a good price.

Stayed in March 2024

Nothing

Everything you need and more. The staff and especially Candy was very helpful and kind.

Stayed in February 2024

Room and furniture were a little dated and unloved but certainly fit for purpose. Bath was super weird - it didn’t really fit into the space so it was not flush with the walls. Shower water just ran down the sides into the gap between the walls and the bath.

Comfy beds and location great - in Old Quarter near lots of restaurants and shops. Staff were very helpful - woman was very friendly and younger guy helped us find breakfast and went out of his way to give us water when we were sitting in the lobby for 2 hours after getting forgotten by our Ha Long bay tour company. Breakfast was good buffet with great selection but not in the hotel - 2 minute walk away.

Stayed in December 2023

Great location, clean, reasonably priced. Wifi is good

Stayed in January 2024

Nothing.

Incredibly good value for money. Candy is a gem. One of the most helpful, kind, professional hotel managers I have ever met. I can’t speak too highly of her. The double bed was huge and comfortable. Great water pressure in the shower, and a nice big bathtub. Fantastic location. Close to wonderful attractions right in the heart of the Old Quarter, but in a little laneway and the room was very quiet as a result. Breakfast was nearby in another hotel and was nice. Pho, excellent baguettes, eggs, french toast, lovely fruit and decent coffee. A lovely hotel, outstanding service and a bargain. I will definitely return.

Stayed in January 2024

Candy was very welcoming and helpful. We really enjoyed our stay. The room is very comfortable and clean. The location of the hotel is exceptional. The breakfast was very delicious and offered a very large variety. Overall, we would 100% recommend.

Stayed in December 2023

Right in the middle of the old town, 2 minute walk to beer st and close to other attractions. It’s down a side road so it’s reasonably quiet. Staff were excellent, Candy on reception made sure we had everything we needed and arranged trips and airport transfers for us. Rooms comfortable and clean. Would definitely recommend it. Excellent value for money.

Stayed in November 2023

Nothing

Everything!

Stayed in August 2023

Nothing

Everything!

Stayed in August 2023

Nice little hotel with a great location. We got a free upgrade for a room with a window

Stayed in August 2023

Staff are unbelievably helpful and kind - suggested placed to visit for us, arranged laundry and taxis, and let us store luggage before our flight. The hotel in the heart of the Old Quarter so easy walking distance from lots to do - tons of Pho, banh mi, coffee, pastries, bars etc within a few minutes. Even though located in a busy area, it’d be quiet at night.

Stayed in August 2023

None

Helpfull staff

Stayed in August 2023

Clean room and nice receptionist. No smoking smell or too noisy. There’s a bathtub in the toilet as well. Awesome place

Stayed in August 2023

Great amenities, really nice staff and great breakfast included option. Also a really great location in the heart of the Old Quarter

Stayed in July 2023

None

Very clean the house keeping she is nice and willing to help you

Stayed in July 2023

I didn't like that I had to pay 3% extra since I paid by card. Booking did not indicate this either. Alex could not speak English and thank God for Google translate. Overall I am happy 5 stars for Hanna and 3 for Alex. He should learn English and make his life easier too if he wants to be at reception.

If you're planning to not spend too much time in the room a good place to get. Location is in the Heart of Hanoi, for me it was big enough, enjoyed the bathtub especially after long walks. You can be certainly suprised by how pristine and clean the rooms are. My heart fell in love with Vietnam cause of Hanna at the reception. She could speak good English and went way and beyond to assist me to get to places, always with a friendly smile, lovely conversations. Keep up the good job Hanna, thank you for making me feel welcomed. The breakfast is nice and located in another place just a 2 mins walk away. You'll never go hungry here since just less than 1 minute away you'll find really delicious Pho Beef Noodles and a little further street food everywhere....amazing.

Stayed in June 2023

Phillip, our host, and the Skyline Hotel treated us great. We had researched an itinerary for our time in Hanoi and Phillip reached out prior to our trip and made it a reality with very little stress involved. The value was excellent. All our guides were knowledgeable, kind and spoke fluent English. The arraigned transport was top notch. There wasn’t a moment we felt that we had too much on our plate or too little. The free breakfast at Phillip’s hotel was good, but right across the alley was Suong Pho which became our preferred way to start the day. The hotel was centrally located in the Old Quarter making everything easy to walk to. We felt safe throughout our stay. Phillip and his family were responsive to any matter of request or question. I had sprained my ankle prior to our arrival and after a long day adventuring in Ninh Binh it was very swollen and painful. I had casually asked Phillip where I could find some ice. He proceeded to hop on his Scooter and was back in a matter of minutes with large bag for which he didn’t even ask for reimbursement. He upgraded our accommodations for our last two nights, per his recommendation, and we found that hotel to exceed our expectations. Overall we were very satisfied with the full line of service provided by Phillip and his family. Our only regret was that we were unable to make it to his invitation for rice wine and a home cooked meal.

Stayed in April 2023