83A Ly Thuong Kiet Street, Hoan Kiem, Hanoi, Vietnam
#282 of 936 hotels in Hanoi
Guests' ChoiceBased on 69 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 17 September 2024
Kathleen
United KingdomNothing everything was perfect
Exceptional service and facilities. Sumptuously comfortable rooms. Like a little haven inside the mayhem of Hanoi.
Stayed in September 2024
Reviewed: 18 August 2024
Hassan
United KingdomNothing
Clean
Stayed in August 2024
Reviewed: 14 August 2024
Nazneen
SingaporeNone
The concierge, Ms Thanh-Huyen has provided an excellent service!
Stayed in August 2024
Reviewed: 3 August 2024
Zona
BahrainNA
Rooms were nice and comfortable. The swimming pool was small but lovely. Location was good - around 15min walk to the old quarter. The chocolate hour was a nice touch which the kids looked forward to every day.
Stayed in August 2024
Reviewed: 1 August 2024
Najmul
BangladeshThere is nothing i can say its bad about this.
The location was great, staff were extra friendly with guiding properly, the staff name Huyen is very nice and she arrange our trip to Halong bay with nice boat. The Hotel was perfect.
Stayed in July 2024
Reviewed: 29 July 2024
Mohammad
KuwaitLOCATION .. STAFF .. ATMOSPHERE
Stayed in July 2024
Reviewed: 17 July 2024
Christy
AustraliaThey had already taken the money for the room prior to our arrival, also they wanted a considerable deposit for the duration of the stay. It makes you feel that your are an untrustworthy guest! Breakfast was over prices and average.
It was comfortable and clean. Chocolate hour was a hit with the kids. Perfect interconnecting rooms for families and the pool was fabulous, but it closed a bit early.
Stayed in July 2024
Reviewed: 17 July 2024
Georgia
AustraliaThe location isn't as good, as it isn't walkable to the Old Quarter. However, this means the traffic is much better and it isn't as loud.
The was a beautiful hotel. Our room was large, it had a lovely view. It was cleaned perfectly everyday. The staff were wonderful. The food was great! We had room service, and ate at two of the restaurants. The pool area and bar were fantastic!
Stayed in July 2024
Reviewed: 8 July 2024
Hazidah
MalaysiaNothing
Staff was friendly, room was nice, clean and spacious. There was also plenty of halal food during breakfast buffet.
Stayed in July 2024
Reviewed: 8 July 2024
Jack
United KingdomBeautiful hotel. Wonderful, friendly staff. Nothing was too much trouble. The pool area was amazing.
Stayed in July 2024
Reviewed: 4 July 2024
Campbell
AustraliaLocation, facilities were great and really helpful staff
Stayed in July 2024
Reviewed: 23 June 2024
Dr
IndiaWonderful stay
Stayed in June 2024
Reviewed: 22 June 2024
Janak
United Arab EmiratesMusty room smell. ! Everything else was fine.
In the heart of the city. Walking distance to train market and cathedral. Clean room. Excellent breakfast and courteous helpful staff.
Stayed in June 2024
Reviewed: 30 May 2024
Jasiek
SwitzerlandWay above the average price range in Hanoi. Lacking extras to make up for the upper price tag. Rooms don’t really offer views.
Funky newly added pool area. Well equipped gym with showers and sauna. Room size. Breakfast options for stomachs of all sensitivities.
Stayed in May 2024
Reviewed: 18 March 2024
Gerard
United KingdomNot many people in bar or pool
Location Staff
Stayed in March 2024
Reviewed: 1 April 2022
Tan
VietnamNothing
breakfast and room
Stayed in March 2022
Reviewed: 21 March 2022
Choten
BhutanI found nothing that I didn't like. The best hotel ever had I stayed at.
Lucrative location, Variety of breakfast, Cozy and comfortable room.
Stayed in March 2022
Reviewed: 29 January 2022
Khanh
VietnamNo free wifi and pool
Convenient as it is in the center of the city. The bed is great.
Stayed in January 2022
Reviewed: 25 January 2022
Thuan
Vietnammore active staffs
close to everything
Stayed in January 2022
Reviewed: 25 January 2022
Constantine
VietnamThe age starts to show, though the hotel does a great job to keep it all clean and operational.
Very friendly and attentive staff. The hotel kindly allowed free early check in and late check out.
Stayed in January 2022
Reviewed: 3 January 2022
Guest
VietnamNice staff, good service, good price
Stayed in November 2021
Reviewed: 1 January 2022
Marcus
BelgiumIn room dining priced too high, specially breakfast.
Nice neat room.
Stayed in December 2021
Reviewed: 5 November 2021
Thanh
Czech RepublicWe had a small balcony but it was dirty since it's outside without roof, and the door to the balcony was closed anyway.
Staff very super friendly, attentive and helpful. The room was super clean, furnitures of high quality. Overall I expected a little bit more for a 5star hotel, but it was great for the price we got, maybe because it was just a premium room. But we definitely will be back.
Stayed in November 2021
Reviewed: 29 August 2024
Priscilla
AustraliaAs you walk out the elevators the carpet was very dated. I found the room satisfactory. The bathroom was incredibly small and cramped.
The staff were very helpful. Chocolate hour was a nice touch
Stayed in August 2024
Showing 1 – 25
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