Very clean and very comfortable! Would highly recommend!

Stayed in June 2024

Awesome location in the heart of Hoan Kiem. Staff was super sweet and helpful! Room was very clean and was cleaned every day.

Stayed in June 2024

Nothing

Very accommodating

Stayed in June 2024

There is nothing that i didn't like..if ever i visit hanoi again i will definitely stay again at la cascada..i highly recommend this hotel to my friends

The staff were so accomodating and helpful giving me advice about transport around the city..the room has a safe where i kept some of my money and passports..i love the balcony which i could see the train passing by..very vietnam experience.

Stayed in June 2024

Nothing

Really lovely staff, massive bed, very comfy and good location

Stayed in June 2024

The staff was the friendliest staff in all the hotels I visited in Vietnam! They also had a good command of English, so it was easy to converse with them. They gave good tips as well and looked out for me when I was getting Grab motorbikes. It’s a very comfortable place to stay, especially for solo travelers.

Stayed in May 2024

Nothing!

The property was easy to find, right in the heart of old quarter. The room was big, bed was comfortable and the room service was timely and clean. The staff was super helpful, and went out of their way for us.

Stayed in May 2024

lovely place and great value for money

Stayed in May 2024

Nothing.

The staff is easy to reach and replies promptly. Upon arrival, we were assisted for early check in. There is a 1 minute walk along a narrow alley but it's fine and is not a major deterrent. The location is also great, just walking distance to the main areas of Old Quarter. The room is spacious, clean and comfortable. We chose a family suite with balcony overlooking the train. It was a really great experience. We were not bothered at all by the noise from the train since the soundproofing is excellent. The mattress and pillows are comfortable. Our room is tidied every day as well and our belongings are kept safe. We liked that they also offer luggage storage for those who have to leave for short trips to Sapa or Halong Bay. The staff is very friendly and helpful. All of them gave excellent service but we notably interacted more with Ms. Elena who assisted us with our needs. Will definitely be back. Our stay here made our vacation more memorable.

Stayed in May 2024

Nothing

Great little hotel not far from the old quarter and easily walkable to all sights in Hanoi. Our room was very spacious and super clean. The staff is very helpful and super friendly and will happily provide you with some great recommendations. We really enjoyed our stay there and if we ever come back to Hanoi we will book this hotel again without a doubt.

Stayed in March 2024

The Hotel was very clean and comfortable, the decor and ambience makes you feel like you are in a oasis despite being in the city . The staff are incredibly helpful and friendly helping to book day tours and navigate the city.

Stayed in May 2024

Amazing Location,Everything was walking distance The entrance is through a small alley but over the room was clean, no noise even next to the train,the staff were amazing The receptionists help me with where to go in the city and also helped me book a tour to nimh binh which was fairly priced and definitely worth it

Stayed in May 2024

The staff is really very very humble and good. I really appreciate their dedication to attend the guests.

Stayed in May 2024

The water pressure was a little low in the shower, but it was manageable and we had hot water so was fine!

We had a room on the 6th floor which was lovely! The wall was painted beautifully and we had everything we needed. The view from the balcony over the train tracks was great. The sound of the trains didn't disturb us either. The bed was huge and really comfortable and the room was very spacious and clean. The location was great - easy access to everything in the old town but on a quiet side street. It's worth bearing in mind that the hotel is down a back street within a market but we had the hotel's airport taxi which was great and the hotel staff came to meet us and offered to help us with luggage. It felt safe in the area too when walking back at night. The staff were incredibly friendly and helpful and went out of their way to assist us (e.g checking Cat Ba transport for us). They were brilliant! Would definitely recommend this hotel for a quieter stay outside the chaos of the tourist hotspots with easy access to everything you need in the old town.

Stayed in May 2024

Incredibly friendly and helpful staff. Quiet location. Big rooms with comfortable beds and air-conditioning.

Stayed in May 2024

There is nothing to complain about this place. But the outlet is right next to the shower, so i hesitated to use the hair dryer after taking a shower.

Location (near the railway station) Well organised Facility Hospitality Affordability Cleanliness

Stayed in May 2024

Nothing

Was a cool location . Felt like a local :)

Stayed in May 2024

We stayed in the family room with a view over the railway - the children loved watching the trains! The room was clean and spacious and the staff were excellent - great recommendations for where to go next on our travels and arranged onward transport for us.

Stayed in April 2024

The hotel is located next to a train station, which is nice because you don’t get all the noise and pollution from Hanoi’s busy scooter traffic. However, there’s announcements in the speakers and they start with a sound which almost resembles a video game. Only in the morning though, not during the night! Takes some getting used to if you like sleeping in like us.

The staff were super attentive and sweet, always smiling and ready to help. Big room with comfortable beds, a tv, a desk with a mirror (excellent for putting on makeup) and a huge closet, as well as a private toilet and shower. The room had plenty of space for 3 girls and all of our belongings. Nice little terrace. All this for a super affordable price. Also, the hotel offers tours, and we went to Lan Ha Bay, Ninh Binh and Ha Giang Loop. Great experiences, and smooth sailing from the get-go because of the attentive staff. When we almost missed the bus, they made sure to arrange a taxi (for free!), so we could get on at another stop. And when one of us forgot a bag on one of the busses, they managed to track it down and get it back. Thank you so much to all of the staff, we hope to come back one day!

Stayed in May 2024

Wouldn’t be too comfortable if I was on my own as the hotel is down a dark alley. Air con wasn’t that cold and was more of a fan. Had a sewage smell from the toilet but was reimbursed upon leaving. Didn’t have a view of the railway and was expecting a bit more considering the price.

Clean room and friendly staff in a location near to the old quarter.

Stayed in April 2024

Very friendly front office staff

Stayed in April 2024

Mini fridge temperatures in hotels in Vietnam are barely cooler than room temperature, we are aware of this so it is not a criticism of the hotel, but just be aware you won’t be able to cool your drinks.

The best part of La Cascada was the wonderful staff, especially Roxanne who we saw most often. They were all eager to offer help and advice to ensure we had the best possible visit to Hanoi. We used the hotel as a home base while we did side tours to Lan Ha bay and Tam Coc, so we had three separate stays. They arranged transport to and from Tam Coc via limousine van which helped to make our travel stress free. They stored our luggage for us while we went elsewhere and on our final stay upgraded us to a balcony room as they knew how much we loved the balcony room during our first stay. If you are a train enthusiast the balcony rooms are highly recommended as you can watch the trains leave and arrive at the station which is just a bit along from the hotel. No need to visit Train Street if you stay here, it is outside your window (just not at quite such close quarters). We filled in the feedback form after our second stay and I mentioned having more than one pillow each would be handy (easier when you are sitting using the bed like a couch), lo and behold when we checked into the room on our third stay there were four pillows waiting for us! The hotel location is great for wandering around the Old Quarter and is about a 15 minute stroll from Hoan Kiem lake. If we are lucky enough to return to Hanoi we will certainly stay at La Cascada again.

Stayed in April 2024

The neighborhood was not my favorite.

Friendly staff, spacious room with a big terrace.

Stayed in March 2024

We stayed at this property twice and it was such good value for money. We were well looked after by the staff and had everything we needed. Later on going to another hotel at this price point this one definitely stands out against the rest!

Stayed in April 2024