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Reviews of Hotel Palacio 2 stars

Bartolomé Mitre 1364, Ciudad Vieja, 11000 Montevideo, Uruguay

#19 of 86 hotels in Montevideo

Guests' Choice

Review score

Based on 422 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is a cultural landmark itself. Very cozy and well preserved.

    Stayed in August 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely people. I think it's family owned, not quite sure. People are lovely. Rooms are very retro but amazing. Beds are great. Definitely would come again.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and the bed was very comfortable. The staff was great! The location is the best if you wanna be next to ciudad vieja and Centro. There are free coffee, tea and snacks every morning.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise at night, (we stayed on a weekend)

    Location

    Stayed in July 2025

  • Reviewed: 28 June 2025

    10
    Don't stay anywhere else
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    62-yr-old female solo traveler here. This hotel was a delight! Gorgeous old place, I loved the antique elevator. You can't beat the location. The room was simply charming, right down to the fresh flower in the vase. The staff even gave me access to the rooftop so I could stargaze.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It’s noisy..you can hear everything that’s happening in hotel. And the most uncomfortable pillows I had in hotels.

    Location is perfect and staff was very friendly and helpful. Cute hotel and clean.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    10
    Great stay in a beautiful building!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bed was very soft and uneven, some people may find that very uncomfortable.

    Beautiful building and perfect location. And loved the high ceiling.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Comfy, kind and worth it.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that annoyed me was the sound of the elevator, but it is original and beautiful.

    The staff are amazing and very accommodating. The location is perfect. The rooms aren’t fancy but great for what you pay. Bed was comfortable.

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A very cozy hotel with antique furniture. Slightly worn, but that makes it even more romantic and fitting with the city's atmosphere. Located in the center, within walking distance of major tourist attractions. Extremely helpful staff.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    A little gem in the old town in
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great architecture great room great bedding and mattress, fantastic staff. Incredibly good value for this amazing location.

    Stayed in March 2025

  • Reviewed: 9 April 2025

    9.0
    Good.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel was downtown, close to tourist sights. Lots of people walking in the evening. So, it is a safe place to walk in evening. Although I only walked until 11:00pm. Always the odd homeless person anywhere downtown. It is a good hotel, but if you stay on weekends, there will be noise from bars close by. The staff were friendly and helpful.

    Stayed in April 2025

  • Reviewed: 30 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No comment, it was fine.

    Excellent location, nice staff, comfortable room.

    Stayed in March 2025

  • Reviewed: 30 March 2025

    9.0
    A charming characterful hotel that's really well located and great value
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 1 night

    Breakfast is just coffee and a few cakes so it's more of a light snack than a meal.

    A really charming characterful old hotel in the heart of the city and in a quiet side street. My room was on the top floor and was a lovely surprise being bright and airy and having a delightful roof terrace with a partial view of the cathedral. The room was very clean and comfortable with a nice bathroom and shower. It had very high ceilings which showed some paintwork issues but this was easily overlooked for the charm of the place. The receptionists were very pleasant and smiley, and although they didn't speak English my basic Spanish got me through. I only stayed one night but I was very pleased with my choice and had a very pleasant sleep and stay. And the room was great value too.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air wasn’t cool enough; although it might have been my unit.

    Friendly, location; however, it would be bad on a Sunday. Everything in the old town is closed, even Starbucks; however if you were to go on a day trip or uber somewhere else in the city it would be fine.

    Stayed in March 2025

  • Reviewed: 23 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location of the hotel, I mean is very close to tourist attractions and important places but there are a lot of homeless people around, I do not recommend walking around at night.

    Everything was good, very clean and confortable. Great view from the last floor.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Amazing, big balcony!

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The place needs some renewal but the affordable price rewards any shortcomings.

    Beautiful historic building with a 19th century vibe. A large and pretty comfy bed. Central location next to Plaza Independencia and Palacio Salvo

    Stayed in March 2025

  • Reviewed: 17 March 2025

    10
    Charming stay with a great value for money
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    It's a bit annoying to have to wait for the receptionists (especially to give/get the keys back to the apartment.

    The place is charming, the room is big and very comfortable. The terasse is delightful and the location is great.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Quite noisy, especially from the street.

    Location and friendly staff

    Stayed in February 2025

  • Reviewed: 7 March 2025

    10
    To live and breath the Ciudad Vieja… In the good way
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    All perfect. Nothing to complain about.

    For those who like the style of old European cities, which Montevideo’s Ciudad Vieja itself is much alike, the Hotel Palácio embodies this very own concept all over. It was a great experience, from the old style elevator to the furniture and decoration of the whole building. For me, it was part of the experience of being in Montevideo. Furthermore, the room service is very nice, they changed towels and soap everyday, and the team was always there to help me find my way around the city. The location is another great factor, as I could reach some really important spots of the Oldtown by walking only a few meters, like Plaza Independenzia, the City Gate and the Teatro Solís. Totally recommend it to those who don’t mind a bit old style furniture and some cracks on the walls — for me, it was part of the Uruguayan charm.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    10
    Great location steps away for the centre of town
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 4 nights

    Excellent location in this nicely maintained heritage building. Many restaurants and coffee shops nearby. Very friendly staff…Google Translate came in very handy as limited English. Although there is no option for breakfast they had nice coffee and croissants available if you wanted.

    Stayed in February 2025

  • Reviewed: 28 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night

    Charming old school hotel (old-timey metal keys, cage elevator etc.) with very friendly staff. Would stay again.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    10
    Another pleasant stay in this place
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Excellent location on the edge of the old town. Friendly and helpful service. Clean.

    Stayed in November 2024

  • Reviewed: 26 February 2025

    10
    Great place at an amazing location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing location, traditional hotel with very nice staff. Clean, good WiFi and airco at a good price.

    Stayed in February 2025

Showing 1 – 25

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