The room smells like mildew, and there are bugs and flies after turning off the lights.

The service attitude is very good

Stayed in October 2024

Everything is in a terrible state. Couch ripped, bed dirty cloths etc.

Nothing

Stayed in October 2024

NO SHOWER CURTAIN and broken toilet seat. Didn't notice on initial inspection of room - which was rediculous. Also, I did not like and was VERY UNCOMFORTALBE that the front desk insisted on keeping not just my license BUT MY CREDIT CARD at the front desk while I had to go up and inspect the room then come back down to register. I had to LEAVE MY CREDIT CARD with the front desk ... they could have plenty of time to write down my numbers and access codes. License is enough. It is INAPPROPRIATE to expect me to leave stranger in unsupervised possession of my credit card. POOR BUSINESS PRACTICE

Room was clean. Lots of pain chips on the walls. NO SHOWER CURTAIN. Toilet seat had been broken and repaired with a zip tie. Mini-kitchen was fine but NOTHING for any way to use it! I don't travel with pots and kettle!

Stayed in September 2024

The elevator wasn’t working and the A/C was not working in our room. The hallways was muggy and hot

The only thing I like about the hotel was that it was close

Stayed in July 2024

I booked my room in advance and it wasn't clean nor ready. In addition, I was not aware that their elevator was out of service. So walking to the 4th floor wasn't fun yet I needed the exercise..

The staff member was very nice and understanding to my concerns.

Stayed in June 2024

Location was very good I was there for a funeral for my sister and they give no discounts for funerals, I stayed in a handicap room on the first floor room 123 the host for the handheld shower was all raggedy and sharp edges from the spiral metal that covers the plastic hose also there was no drain cover in the shower it was an open pipe and very difficult to take a shower without stepping in the hole

Stayed in June 2024

Stayed 2 nights in 2 different rooms and both needed a deep cleaning. On the first night in the first room, woke up in the middle of the night itching on my legs and back. Sheets not cleaned or not properly washed or thoroughly rinsed. The bed and pillows are uncomfortable. Found dirt and toys under furniture.

Close to everything, shopping, restaurants, and movie theater. Cold AC, large fridge, and all features worked. USB charger ports on Alarm Clock/Radio. The shower and water pressure was good.

Stayed in May 2024

First thing we arrived about 20 minutes early before check in and was told very rudely that we could not check-in until 3. The elevator was also broken . We were given a room on the 3rd floor and had to use the stairs. The rooms are not sound proof so we could hear all the noise above and around us. The blinds were broken so we had to put up a towel so people couldn't see in. Was told that was the only room left so we were stuck with it.

Location was the only thing good about this place. It was also clean for the moat part.

Stayed in May 2024

See above

No breakfast. Coffee was meh. Even GPS had a hard time getting us to the hotel. The TV was difficult to use but excellent staff was patient and fixed the problem. Room was simple and clean with plain decor. There was no blow dryer.

Stayed in March 2024

Room dirty, sheets dirty, not enough towels

Never seen breakfast

Stayed in April 2024

The bed in our room caused me a lot of pain, specifically in my back. They need to replace the mattress with a quality one, like Serta Perfect Sleeper. The burners in the kitchenette could have been more powerful. One of the weaknesses of the hotel is the trash removal service, there was none. A guest shouldn't have to walk over one hundred yards to a dumpster in the parking lot. That should be the responsibility of the hotel staff. I also would have appreciated it if the room had been moped during our stay. We did all of the sweeping and cleaning. New linens should have been offered, rather me having to ask for new linens.

The staff were kind and friendly, the rooms were clean and everything was as advertised. I liked the bathroom and shower/tub and the kitchenette with a full size refrigerator and microwave was nice.

Stayed in March 2024

Roaches, no amenities, gym didn’t work

Location

Stayed in March 2024

The sheets smelled funky. The door to the room stopped working had to call front desk

Nice looking front desk staff very friendly

Stayed in January 2024

Really nothing I had to make myself comfortable thanks

Hi hi I was okay I had to make myself comfortable I have to clean up when I got there on the 3rd floor the TV and the phone did not work so I had to move to the 4th floor had to clean it myself it was not clean I just felt like they just threw me in that room that's all I want to say

Stayed in January 2024

In the first room i was given There was roaches and the sheets had blood stains on them the chair was ripped

The price

Stayed in December 2023

The floors could be cleaner.

Stayed in December 2023

Place had a few bugs , I believe the going rate should be dropped considerably

The set up was nice , the kitchenette was very convenient for long term stay

Stayed in October 2023

The roaches, the dresser draws missing, and wholes in the doors

The size of the room. And the kitchen.

Stayed in October 2023

Cockroaches in the hotel room, smell of elevator.

Staff was great

Stayed in September 2023

Chair in room was very old and vinyl peeling off. Looked and smelled

Room had stove and full refrigerator

Stayed in August 2023

Not enough towels and wash clothes, TV didn’t work and our room had roaches, was booked for 2 nights but left after first night and they did refund my 2nd night stay!

Stayed in July 2023

The staff was very rude, and unaccommodating to the disabled 

The room size

Stayed in May 2023

The new rules about paying for possible damages. The chair in the room was so worn it should have been removed. The hotel clerk needs extra training with stress management.

I liked the location and the room was okay.

Stayed in May 2023

We got moved,confused and bounced around after traveling for work and it was a hassle to get settled and the room we got sent to wasn't fully prepared

I like the location and place in general. The option for excellent free wifi is always good.

Stayed in May 2023