2995 Riverwatch Parkway, Augusta, GA 30907, United States
#59 of 81 hotels in Augusta
Guests' ChoiceBased on 132 hotel reviews
5.9Cleanliness
6.7
Comfort
6.8
Location
7.4
Facilities
6.6
Staff
7.4
Value for money
6.6
Free WiFi
6.2
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End of dialog contentReviewed: 6 June 2024
Thomas
United StatesThe noise level and not getting my room cleaned weekly
It's was nice...just really loud at times. You had to request for the staff to clean your room
Stayed in May 2024
Reviewed: 11 May 2024
Nikki
United StatesWalls too thin
Stayed in April 2024
Reviewed: 21 April 2024
Marcus
United Statesspent the first 2 hrs tying to check my reservation wasn't there. I got charged twice and I had no money to eat until the next day.
Clean
Stayed in March 2024
Reviewed: 26 March 2024
Courtney
United StatesOnly allows one device to connect to their internet Bed feels and looks like a bed in jail Only 2 towels and 2 rags Housekeeping never came to give fresh towels A lot of drug addicts sneaking in without a key
Stayed in March 2024
Reviewed: 11 February 2024
Xavier
United StatesThe bed was small and uncomfortable. The hallways n rooms had a bad smell. Shower wasn’t very clean
Good location
Stayed in February 2024
Reviewed: 21 January 2024
Marie
United StatesNothing that the staff did they were wonderful
The staff was nice even though they messed up my email address and had me without Internet access for two days. Everyone was really nice. I will stay here anytime.
Stayed in January 2024
Reviewed: 16 September 2023
Mcmillian
United StatesNeed new stainless washcloth and towels in all rooms Make sure no marks left on toilet clean very well make sure all lights and light switches work in room
Pricing wasn’t so bad the two front check in clerks white young lady and black man at night had great costumer service!
Stayed in September 2023
Reviewed: 5 February 2023
Bubbley
United StatesThe first room I was in: the microwave buttons did not work and the air-conditioning didn't work. The second room had an over powering bad smell. 👎
I had a problem with my first room. And the clerk changed my room very quickly.
Stayed in February 2023
Reviewed: 5 March 2022
Nancy
United StatesHallways didn’t smell too good often. Should serve breakfast.
Employees were great and helpful. Hotel was quiet.
Stayed in February 2022
Reviewed: 19 November 2021
Jane
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 November 2021
Jane
United StatesBeing bothered by guest staff on a weekly basis for stupid stuff ,also the beds could be more comfortable..But main concern people above us were jerks and there kids stayed up round the clock no Courteous for other people staying in hotel at all.I complained to front desk to nothing happening I called corporate and they were suppose to be moved and that didn't happen so not pleased will be looking for another place to stay when my stay is up I will not be rebooking...
Location and some of staff was more then helpful ..
Stayed in November 2021
Reviewed: 22 June 2024
Eddie
United StatesNothing absolutely worst visit ever. I am requesting a follow-up via email at edennis220@gmail.com and also a phone call at 706 300-7047. Thank you and l truly pray that all of the Wood Springs Suites staff will make the guest feel welcomed and not like they are a burden
Nothing. By far worse hotel check in experience ever. I was told that I couldn't check in until 1500hrs. Shortly after that Mr Calvin came out front and informed me that even after 1500hrs I would not be able to check in because they were fully booked up. I was a little stun because I wasn't sure if he was joking because I just made a reservation. Apparently I must have upset Ms Maggie who turn out to be the manager. However she was standing on the front side of the checking desk where the customers stand and naturally I thought she was a customer. Truth be told the way she was dressed and the look she gave me when I mentioned something jokingly about a Father's Day discount. You made a really unprofessional comment definitely coming from management of this establishment considering it was Father's Day. I know I had missing a Father's Day discount and I heard attitude changed I'm not sure why however little did she know June 16th 1996 was the day my father died which was actually on Father Day which was this exact date. Even the more reason why my comment of that they need to learn how to cater to the guest and make sure the gas is taken care of because they never know who they are talking to. I wasn't saying it to be rude as if I was some special person or anything I was just saying each customer should be treated the same I am a 61-year-old four time combat disabled veteran with an impeccable record who was not allowed to check into the hotel on all days... Father's Day. So now my ride is gone My dog and I are stuck out in this excruciating hot 100° index weather on Father's Day I'm at that again all because she really didn't want to hear the truth. And that was a brutal example of discriminating against someone who she really didn't know and really didn't care to find out who he was.
Stayed in June 2024
Reviewed: 8 June 2024
Vankeisha
United StatesPeople hanging outside smoking one man had a gun
It had a smell didn’t stay
Stayed in May 2024
Reviewed: 3 June 2024
Too
United StatesThe staff was rude
Just the location that was all. Was happy to leave
Stayed in May 2024
Reviewed: 1 June 2024
Angela
United StatesI didn't get to stay there i got to the hotel to check in it was 11:30 pm the front desk was closed the shades was pulled down had a phone on the wall to call but it said office closed to call tomorrow
Nohing
Stayed in May 2024
Reviewed: 25 May 2024
Cox
United StatesNo dishes or pots or utensils in room
There was no breakfast
Stayed in May 2024
Reviewed: 23 May 2024
Kathryn
United Statesnothing
staff great
Stayed in May 2024
Reviewed: 16 May 2024
Daquan
United StatesEverything.
Nothing.
Stayed in May 2024
Reviewed: 9 May 2024
Jammi
United StatesThe 1st room we got put in was completely nasty, the 2nd was clean but still bad. This was a last resort type thing and it won’t happen again.
Stayed in May 2024
Reviewed: 8 May 2024
Alex
United StatesSofter bed top.
Pleasant hotel experience. Nothing special, but nothing to complain about either. Was pleasantly surprised by the hotel room having a stovetop for cooking.
Stayed in May 2024
Reviewed: 5 May 2024
Frazier
United StatesI like EVERYTHING about this place I most definitely would be coming back to stay until I find a place up there. Great place
Stayed in May 2024
Reviewed: 27 April 2024
Lanette
United StatesThe room was clean and neat
Stayed in April 2024
Reviewed: 26 April 2024
Dorr
United StatesSome towels were clean but stained
Clean room
Stayed in April 2024
Reviewed: 21 April 2024
Dorr
United StatesCards kept stopping working
Clean
Stayed in April 2024
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