Safety concern they tries to put me bye an exit door all the way on the end of the floor i was on I asked for a different room she only put me three doors down . I jad to take my own towels down to them and they never asked of i needed anything o Jax to go ask . What and why is it so high I'm we pay so much ?

Clean

Stayed in July 2024

Bed and pillows were not comfortable

The front desk clerk was really nice!

Stayed in July 2024

The noise level and not getting my room cleaned weekly

It's was nice...just really loud at times. You had to request for the staff to clean your room

Stayed in May 2024

Walls too thin

Stayed in April 2024

spent the first 2 hrs tying to check my reservation wasn't there. I got charged twice and I had no money to eat until the next day.

Clean

Stayed in March 2024

Only allows one device to connect to their internet Bed feels and looks like a bed in jail Only 2 towels and 2 rags Housekeeping never came to give fresh towels A lot of drug addicts sneaking in without a key

Stayed in March 2024

The bed was small and uncomfortable. The hallways n rooms had a bad smell. Shower wasn’t very clean

Good location

Stayed in February 2024

Nothing that the staff did they were wonderful

The staff was nice even though they messed up my email address and had me without Internet access for two days. Everyone was really nice. I will stay here anytime.

Stayed in January 2024

Need new stainless washcloth and towels in all rooms Make sure no marks left on toilet clean very well make sure all lights and light switches work in room

Pricing wasn’t so bad the two front check in clerks white young lady and black man at night had great costumer service!

Stayed in September 2023

The first room I was in: the microwave buttons did not work and the air-conditioning didn't work. The second room had an over powering bad smell. 👎

I had a problem with my first room. And the clerk changed my room very quickly.

Stayed in February 2023

Hallways didn’t smell too good often. Should serve breakfast.

Employees were great and helpful. Hotel was quiet.

Stayed in February 2022

This review has been hidden because it doesn't meet our guidelines.

Being bothered by guest staff on a weekly basis for stupid stuff ,also the beds could be more comfortable..But main concern people above us were jerks and there kids stayed up round the clock no Courteous for other people staying in hotel at all.I complained to front desk to nothing happening I called corporate and they were suppose to be moved and that didn't happen so not pleased will be looking for another place to stay when my stay is up I will not be rebooking...

Location and some of staff was more then helpful ..

Stayed in November 2021

Had roaches in the room the toilet was messed up the shower had dirty footprints in it the smell of the hotel was bad and they don’t have an ice machine

Location

Stayed in September 2024

everything

the room we booked was supposed to be a king size bed and we got a full bed .The staff where very lazy AND demanding. Had to take my own bedding to them as well as towels. Never once asked me anything they more so demanded . No ice machine .My laundary someone bleached, Not worth thr money.

Stayed in July 2024

Nothing

That is was clean and in a good area

Stayed in July 2024

The parking area has essentially been turned into a noisy garage, with people staying in their parked cars for hours while engines roar louder than a train. The constant noise makes it impossible to sleep or relax, especially if you're staying on the lower levels where the windows literally shake from the vibrations. The Wi-Fi is another major issue. It's limited to just one device and is painfully slow, making it difficult to stay connected. To top it all off, the strong smell of cooking food permeates the building, creating an unpleasant atmosphere throughout the hotel.

On the positive side, the price is reasonable, and the staff are friendly and helpful. However, these positives were overshadowed by some major issues.

Stayed in July 2024

Nothing

We had to take pur our laundry and trash put they also had attotudes

Stayed in August 2024

Service

The staff and it’s really clean

Stayed in July 2024

They took my money and I didn’t even stay there

Nothing

Stayed in July 2024

No pool

This stay was great very accommodating. Would’ve been a little better with a pool, but that was grate for the price.

Stayed in June 2024

A lamp by the beside.

It was very quiet and secure.

Stayed in July 2024

The tub and towel was dirty and the front desk agent Crystal was very rude and unprofessional

The location was convenient

Stayed in July 2024

Nothing absolutely worst visit ever. I am requesting a follow-up via email at edennis220@gmail.com and also a phone call at 706 300-7047. Thank you and l truly pray that all of the Wood Springs Suites staff will make the guest feel welcomed and not like they are a burden

Nothing. By far worse hotel check in experience ever. I was told that I couldn't check in until 1500hrs. Shortly after that Mr Calvin came out front and informed me that even after 1500hrs I would not be able to check in because they were fully booked up. I was a little stun because I wasn't sure if he was joking because I just made a reservation. Apparently I must have upset Ms Maggie who turn out to be the manager. However she was standing on the front side of the checking desk where the customers stand and naturally I thought she was a customer. Truth be told the way she was dressed and the look she gave me when I mentioned something jokingly about a Father's Day discount. You made a really unprofessional comment definitely coming from management of this establishment considering it was Father's Day. I know I had missing a Father's Day discount and I heard attitude changed I'm not sure why however little did she know June 16th 1996 was the day my father died which was actually on Father Day which was this exact date. Even the more reason why my comment of that they need to learn how to cater to the guest and make sure the gas is taken care of because they never know who they are talking to. I wasn't saying it to be rude as if I was some special person or anything I was just saying each customer should be treated the same I am a 61-year-old four time combat disabled veteran with an impeccable record who was not allowed to check into the hotel on all days... Father's Day. So now my ride is gone My dog and I are stuck out in this excruciating hot 100° index weather on Father's Day I'm at that again all because she really didn't want to hear the truth. And that was a brutal example of discriminating against someone who she really didn't know and really didn't care to find out who he was.

Stayed in June 2024