The pillows were the hardest things we’ve ever experienced. The room also seemed a bit dated. Not horrible, but for the price, I would expect a little better.

It was clean and conveniently located.

Stayed in September 2024

Convenient restaurant

Stayed in August 2024

Somewhat dated rooms. Pillows very hard. We had a boring view ( room 405) of construction site. Breakfast just ok. Could use better breads, pastries.

Great location and wonderful staff. Easy parking. Good size room. Clean. Hot water pressure wonderful. Will stay again.

Stayed in September 2024

The view from our window was toward the back of the hotel toward the old mall. Wausau is so beautiful it would have been nice to have had a better view of the city.

Our stay was wonderful. The bed was very comfortable. The breakfast was good but was not hot. I realize it's difficult to keep eggs and pancakes hot in the food warmers. The Char restaurant is beautifully appointed.

Stayed in August 2024

Excited to try out the pool. However, the pool was too cold to go in and the Jacuzzi was too cool as well to enjoy.

There are comfortable. We requested a crib and it was there without us having to ask for it on check in.

Stayed in July 2024

I was disappointed that you did not offer daily room cleaning or at least every other day. I tried to schedule it when I needed it and I was put off for one more day. The bathroom area really needs a little clean up daily as well as the kitchen (we used dishes and glasses). This is the reason I only have the hotel an 8. The overall hotel is a bit tired. Could use a facelift and updates. Still feels like the 1990s or early 2000s.

The location was very convenient. Char is a really fantastic restaurant. We had breakfast, lunch and dinner there and it was great. Anaka out dinner server was exceptional. Jerry and Brigette helped us one evening with cocktails and appetizers and there were very good too. I did not get the lady’s name who worked breakfast Monday thru Friday. She was fantastic. She gave us a great start to our days while we were there.

Stayed in July 2024

The bar didn't open until after 4pm. And the morning breakfast was not very good.

Stayed in June 2024

The room was so hot. As soon as you hit the 3rd floor, you felt the the temperature difference.

The location was great. The free breakfast was phenomenal. House keeping was also great!

Stayed in June 2024

The decor is a bit outdated. Time to refresh the rooms perhaps.

Great staff! Very convenient parking and sizable rooms.

Stayed in May 2024

Old a/c units not well maintained, pool too small and not accessible by the same elevator that takes you to the lobby. Continental breakfast barely contained any meat… limited options

Great location, friendly staff, sheltered parking

Stayed in March 2024

Had to walk quite a bit down the long hallways to get back and forth from my vehicle. The bed was not very comfortable in room 443, I could feel the metal coils as I was trying to sleep on it. I have stayed here before and the beds in most other rooms are fine.

I appreciate the hospital rate, it helped with the financial stress during my treatments

Stayed in February 2024

Bed and pillows are a little harder than I personally prefer.

Very nice and clean. Friendly staff. Loved our room.

Stayed in January 2024

Parking lot and pay station

Quiet

Stayed in November 2023

Bed was stiff and uncomfortable to sleep on.

Location and size of the rooms, easy access to many great restaurants.

Stayed in November 2023

The place was decorated beautifully and we were on the parade route for the Christmas parade. The restaurant was beautiful.

Stayed in December 2023

I paid for parking when it wasn't necessary- it was a weekend and I paid before entering the hotel without knowing and the front desk person couldn't reimburse me.

Very comfortable and lovely!

Stayed in November 2023

Pool was small.

Great location. Breakfast was good and area was kept clean and food was always available. My 2 kids had the pool all to themselves and also enjoyed the hot tub.

Stayed in September 2023

I really don't have a complaint about our stay.

Good value and close to downtown dining. I would consider coming back if I had business or pleasure in the Wausau area.

Stayed in September 2023

Parking was unsatisfactory Parking offsite and using outside kiosk was a real inconvenience Will probably not stay here again

Comfortable bed Microwave Refrigerator

Stayed in September 2023

Beds were a little on the hard side.

Room was clean and the Pool area was amazing.

Stayed in July 2023

Elevator was extremely slow and often too small. Breakfast was very good except the sausage links were low quality. Front desk didn't acknowledge me when I was the only one there. On computer. Employee walked up and she started talking to her right away. I was trying to check out. It was at 9am on Sunday 8/20. I just left at that point.

Great location. Clean and comfortable rooms. Perfect spot for attending the Blue Fest

Stayed in August 2023

There wasn't enough people to do housekeeping and when asked if they could they said that they might not be able to get to it.

The staff was decent.

Stayed in July 2023

Everything

Stayed in July 2023

N/A

It was in downtown Wausau.

Stayed in May 2023