Air conditioning in the room was not adequate for the high outdoor temperature during our stay

Stayed in June 2024

Front desk lady is loud and rude. She needs to be in back someplace where she can't bite at guests. Room was clean, however there was only a 1/2 roll of toilet paper or less in the room. Step in bathtub for showering (ask for different room type if you can't manage this for any reason). Old school type rooms. Breakfast...only one waitress that was a rock star, polite and energetic... waiting on lots of tables at one time. A few people walked out because of the wait. It was a festival weekend, the restaurant should be staffed appropriately. Rooms priced really high for the actual room being a 1970's style hotel and room. It's Wallace and there's a lot of small chic rooms to rent but we needed two queen beds and a lot of them don't have that type of room, so we ended up here.

The location was nice and close to downtown, walking distance for some.

Stayed in June 2024

Jannie gave me the best customer service I have ever had. I am disabled, and after she checked me in, she actually carried my bags from my car to my room!

Stayed in June 2024

No common open cafeteria…for travelers, no elevators

Most of the cleanliness and location i like

Stayed in May 2024

more facilities

great breakfast

Stayed in May 2024

The first room we were in the fridge didn't work so we got a different room then halfway through taking a shower the water went cold and the restaurant adjoining the motel quits serving breakfast or any food at 10 in the morning and the bathroom fan switch timer was hanging out of the wall

It's a good center hub for lots of activities around the Wallace area

Stayed in April 2024

The rate was high - then again it was a holiday weekend.

Idea located for our skiing trip to Look Out and then able to very easily walk into town for a beer on the nightime.

Stayed in February 2024

It was perfect for the night. No complaints.

Friendly staff, and clean.

Stayed in November 2023

I can't think of anything that could be improved. Perhaps upgrade the TV.

The breakfast was not included with the room, but was excellent. The motel in general has a very comfortable atmosphere, and the staff were very helpful and full of information about the local area. I've stayed there before while on a ski trip, and it is my go to lodging whenever I'm the Wallace area.

Stayed in October 2023

Staffing in the restaurant needs help - the lone waitress was awesome but run off her feet. She deserves a raise!

Close to town, very friendly and helpful staff. Everything we needed was there for us to use - nice indoor pool and spa

Stayed in October 2023

Needs to be updated

Location

Stayed in July 2023

Breakfast service was slow. Typical quality. Probably would go somewhere else next time. Server was friendly, just not enough help.

Stayed in October 2023

Not much.

Convenient, just off the highway. Comfortable and clean.

Stayed in October 2023

We had a party of 16 for breakfast. Only one server. She was amazing!!!!!!! The food was great and the service was incredible. She was able to keep our large bunch satisfied and did it with a smile. She was the highlight of our stay at you establishment.

Stayed in September 2023

Over priced. Breakfast not included.

Location has easy access to the interstate as well as walking around Wallace.

Stayed in September 2023

The location was perfect for us. The property was very clean and comfortable. The front desk person was very friendly and welcoming. It was a very pleasant stay.

Stayed in September 2023

The cafe was unstaffed. It appeared the one staff person was expected to be the hostess, waitress, and cashier. We overheard comments from frustrated customers who were simply trying to pay the bill. After looking around and seeing multiple tables without food we decided to leave before placing an order. We found a great place in the downtown area for breakfast. We’ve had similar problems at this cafe in the past, so this appears to be a systemic issue.

Facility was clean and only a short walk from the downtown area.

Stayed in September 2023

Bathroom floor/tile needed deep cleaning.

Pool, steam room was very nice and clean. Room was clean and comfortable.

Stayed in September 2023

Clean. Comfortable room

Stayed in August 2023

Sometimes, the saunas are down and not the cleanest. I wish there was an elevator, but I know that's impossible. Not much I don't like.

We have started staying here about 2 times a year as we drive through. It's a cozy place, really basic. I remember staying here as a kid myself. It's comfortable, clean and never loud from my experience. I feel safe and always sleep fairly well. Our kiddo loves the pool, husband likes the saunas. I like the restaurant for early morning breakfast and the staff is always helpful. Also, I really appreciate the lighted parking lots. That's extremely helpful when traveling.

Stayed in August 2023

Poorly staffed. Only one waitress serving breakfast.

Location. A nice place to stay.

Stayed in August 2023

The breakfast restaurant was terrible. One employee who was completely overwhelmed (not her fault!). All tables dirty and food was bad.

Great pool and hot tub! Easy parking. Comfortable rooms.

Stayed in July 2023

Bathroom could definitely use an upgrade and had the smell of cleaning products trying to cover other odors. Bath floor I know had been cleaned but didn't look it.

Excellent front desk. The whole place had a relaxing atmosphere and it was the most quiet room I'de had out of the 5 hotel stays this month . Cleaning staff were super sweet and accommodating.

Stayed in July 2023

Wished that breakfast was included in the price; as we thought the rates were high enough.

N/A

Stayed in July 2023